Worst customer service they ignore you u til you ask them to help you they don't listen when taking your order skip instructions you tell them then they tell you they forgot and give you attitude when the make your sub wrong
Unnati Saboo
The staff is really rude and pissed off all the time.. they dont even smile they just look like they’re mad that they got customers
Jen Kujannek-Schaefer
Bread was not fresh. Very dry and old!!
Dana Rudko
Horrible food, I ordered on the internet and so never saw them make it . After I got home I was shocked, no cheese in one of the subs, and all the vegetables looked like the had gone through a chopper , tiny pieces and the amount of meat was tiny as well… not worth the price and I would avoid this location.
mallory
Contracted food poisoning after eating at this location. Do not eat here if you value your health.
Yogi
I went there for late lunch sandwich. Ordered two footlongs. Susan prepared my order with care and hygienically. I changed some of the ingredients and she was happy to accommodate. She was very pleasant in conversation and customer care. She packed both footlongs as instructed and with absolute care. Great Job Susan!
Danielle Pods
Horrible, I got food poisoning from this location. Will never come here again. Stay far away.
Yash Patel
Worst service ever. Can’t even make sandwiches properly. My whole sandwich was uneven
maggie werner
The customer service is awful at the location. On January 4 at about 3:30 in the afternoon I was yelled at because I returned a tray and evidently put it in the wrong spot. The employee continued to yell at me as I walked away and people in the corridor were starring at me, she continued to yell at me in a language I could not understand. After I calmed down I went back to speak to the manager. The women that yelled went to the back and another employee continued to reprimand me. They hid their name their name tags and would not give me the managers/ owners name. I am not sure why they felt the need to yell as opposed to simply moving the tray. To make matters worse I tried to call the store a week later and it went to a fax machine, I tried making a complaint to the head office, I tried to contact another store for direction and the owner simply said there was no where I could address my complaint. In other words; you can get crappy and abusive behaviour from a Subway Employee and there is No accountability.
It was my 3d time ordering in this Subway. I have ordered a Honey Mustard sandwich. Unfortunately, I did not pick up my food because personnel forgot about my sandwich 😔: I have made an order, my sandwich did not go into oven right away because there was sandwich of another customer. When it was time for my sandwich to go to oven, personnel put instead the sandwich of customer behind me. After that my sandwich went to oven, came out and was laying for a long time without any further move, because personnel started to serve the customer behind the custome behind me! My sandwich was laying without attention and personnel started to make next sandwich. So, 2 customers overcame me. I assume that this bad service was provided because my order was just 4 CAD, and more expensive orders are priority for personnel.
I am frustrated and hungry. I will not order there anymore. 1st and 2nd time it was super friendly service (personnel helped me with tea order, friendly approach).
Atmosphere: 4
Food: 5
Service: 1
Navdeep Dhanoa
Very poor service ,gujrati lady wearing red bangles said to me too much work for us because I told her to grill at the end.if they are working , customers are paying and u have to fulfill their needs .if u are unable to work then don’t but pls don’t make ur clients upset by saying that this is too much .will not visit again their because very poor dealing .didnt even wrap and cut the sandwich properly,poor dealing and skills
Atmosphere: 1
Food: 2
Service: 1
Pedro Phill
made food with the same dirty gloves they took the money with nasty
Atmosphere: 1
Food: 1
Service: 1
Ryan Kovac
Hello everyone just writing this review to help others not come to this location . Arrived at 930 am to get a breakfast sandwhich . I was greeting promptly but that’s where the good service stopped . I ordered a sausage and egg footlong I was asked to pay before it was made which I thought was very odd , like reviews I’ve read before writing this the bread was ripped open . Then she didn’t have enough sausage for my order went to the back and microwaved them before toasting my sub and the meats and eggs were still cold ! I hen she was putting on my veggies I asked for extra of some and she seemed unimpressed very rushy to get me in and out but I sat in to write this review ! If someone from there inspection company sees this please please help this store
Atmosphere: 1
Food: 1
Service: 1
Suraj Rana
Worst customer service!! I wrote a note that I need my 2 footlongs packed differently, but there was one old lady with specs, she didn't do the same and I also wrote in the note that one footlong should not have lettuce in it and I need it to be mentioned but when I went there to pick my order, I asked her which was with the lettuce one, she told me to just open it and look by myself, if don't know how to treat customers, then should not work and sit at home!
Worst customer service they ignore you u til you ask them to help you they don't listen when taking your order skip instructions you tell them then they tell you they forgot and give you attitude when the make your sub wrong
The staff is really rude and pissed off all the time.. they dont even smile they just look like they’re mad that they got customers
Bread was not fresh. Very dry and old!!
Horrible food, I ordered on the internet and so never saw them make it . After I got home I was shocked, no cheese in one of the subs, and all the vegetables looked like the had gone through a chopper , tiny pieces and the amount of meat was tiny as well… not worth the price and I would avoid this location.
Contracted food poisoning after eating at this location. Do not eat here if you value your health.
I went there for late lunch sandwich. Ordered two footlongs. Susan prepared my order with care and hygienically. I changed some of the ingredients and she was happy to accommodate. She was very pleasant in conversation and customer care. She packed both footlongs as instructed and with absolute care. Great Job Susan!
Horrible, I got food poisoning from this location. Will never come here again. Stay far away.
Worst service ever. Can’t even make sandwiches properly. My whole sandwich was uneven
The customer service is awful at the location. On January 4 at about 3:30 in the afternoon I was yelled at because I returned a tray and evidently put it in the wrong spot. The employee continued to yell at me as I walked away and people in the corridor were starring at me, she continued to yell at me in a language I could not understand. After I calmed down I went back to speak to the manager. The women that yelled went to the back and another employee continued to reprimand me. They hid their name their name tags and would not give me the managers/ owners name. I am not sure why they felt the need to yell as opposed to simply moving the tray. To make matters worse I tried to call the store a week later and it went to a fax machine, I tried making a complaint to the head office, I tried to contact another store for direction and the owner simply said there was no where I could address my complaint. In other words; you can get crappy and abusive behaviour from a Subway Employee and there is No accountability.
Nice service
Keep smiling please
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was my 3d time ordering in this Subway.
I have ordered a Honey Mustard sandwich.
Unfortunately, I did not pick up my food because personnel forgot about my sandwich 😔: I have made an order, my sandwich did not go into oven right away because there was sandwich of another customer. When it was time for my sandwich to go to oven, personnel put instead the sandwich of customer behind me. After that my sandwich went to oven, came out and was laying for a long time without any further move, because personnel started to serve the customer behind the custome behind me! My sandwich was laying without attention and personnel started to make next sandwich. So, 2 customers overcame me.
I assume that this bad service was provided because my order was just 4 CAD, and more expensive orders are priority for personnel.
I am frustrated and hungry. I will not order there anymore.
1st and 2nd time it was super friendly service (personnel helped me with tea order, friendly approach).
Atmosphere: 4
Food: 5
Service: 1
Very poor service ,gujrati lady wearing red bangles said to me too much work for us because I told her to grill at the end.if they are working , customers are paying and u have to fulfill their needs .if u are unable to work then don’t but pls don’t make ur clients upset by saying that this is too much .will not visit again their because very poor dealing .didnt even wrap and cut the sandwich properly,poor dealing and skills
Atmosphere: 1
Food: 2
Service: 1
made food with the same dirty gloves they took the money with nasty
Atmosphere: 1
Food: 1
Service: 1
Hello everyone just writing this review to help others not come to this location . Arrived at 930 am to get a breakfast sandwhich . I was greeting promptly but that’s where the good service stopped . I ordered a sausage and egg footlong I was asked to pay before it was made which I thought was very odd , like reviews I’ve read before writing this the bread was ripped open . Then she didn’t have enough sausage for my order went to the back and microwaved them before toasting my sub and the meats and eggs were still cold ! I hen she was putting on my veggies I asked for extra of some and she seemed unimpressed very rushy to get me in and out but I sat in to write this review ! If someone from there inspection company sees this please please help this store
Atmosphere: 1
Food: 1
Service: 1
Worst customer service!!
I wrote a note that I need my 2 footlongs packed differently, but there was one old lady with specs, she didn't do the same and I also wrote in the note that one footlong should not have lettuce in it and I need it to be mentioned but when I went there to pick my order, I asked her which was with the lettuce one, she told me to just open it and look by myself, if don't know how to treat customers, then should not work and sit at home!
Atmosphere: 1
Food: 1
Service: 1
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