Staff are rude and not very good, Everytime I order online it’s never on time
Atmosphere: 1
Food: 3
Service: 1
Ahmad Bagarra
No wonder why this place has bad reviews went there around 5:10 pm 12-13-2025,the lady seems needs more training,and has a bad attitude
Ajeet Singh
I always go there to get subs. Amrit and Navneet are very friendly and helpful. 10/10 for customer service.
Atmosphere: 5
Food: 5
Service: 5
Ranjeet Singh
I usually enjoy coming here, but tonight was wild for the wrong reasons. The place was packed, the dinner rush was in full swing, and the manager thought it was a great idea to have only one staff member on shift. The girl working was doing everything she possibly could taking orders, making subs, cashing people out, trying to keep the line moving and you could see she was overwhelmed because she was basically running the entire store by herself. She handled it like a champ, but she should never have been put in that position. This isn’t a staffing issue, it’s a management issue. Dinner time is always busy. Schedule properly. Support your staff. Don’t leave one person to carry the whole store while customers wait in a long line.
Atmosphere: 1
Food: 5
Service: 1
Love Kler
Excellent customer service by sharan.
Atmosphere: 5
Service: 5
sam bam
Best subway in Edmonton. The ladies that run this place do an awesome job. Keep all the produce fresh and are good at building sandwiches and are very kind. I recommend everybody to give this subway a try because I tell you I would only have Subway once a year if that, and by going to Orchard’s location once I now have to have at least twice a week. And not to mention, it’s always very clean!!!!
Atmosphere: 5
Food: 5
Service: 5
David Drewe
Everytime I order a sub it comes out beat up and mangled. More training required.
Atmosphere: 1
Food: 1
Service: 1
Siddharth Rana
Sharan made the sub very delicious and she was very kind. Great service and Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Damanpreet Kaur
Navugave exceptional customer service
Atmosphere: 5
Food: 5
Service: 5
mike gagnom
Wait time was 25-30 mins because there is only 1 person doing everything , all the online orders and in store and apparatly online orders had some kind of priority over those in store.
Our soccer team was in town for a game, and the experience we had with this location was exceptional. The manager, Karen, provided above and beyond service. We had a large and detailed order, and everything was delivered on time, fresh, and perfectly organized by each player’s name. Truly impressive attention to detail, thank you, Karen!
Lorna Johnson
Online order and the subs were the best we’ve had!
amanjot gill
Hello, this is the worst experience i ever got from any store. The employee is extremely rude to us. She is young Punjabi girl working around 9:55 on may 21. We came in the store to place an order and she didn't say hi or hello no greeting at all and after we politely talk with her but she is still showing an attitude towards us. That's why we left from the store.
Jatinder Hans
Hey , today is 21st may 2025. I visited this restaurant with ny family . When I started to give my order , the girl who is working there did not greet us and showed disrespect which hurts me alot. As Due to disrespect and bad customer service , I went out of store and did not order. I think she should learn a good lesson as well as customer service skills . Overall , this is my worse experience ever.
Sarabjit Singh
Really good shop and super good people that work there :)
Staff are rude and not very good, Everytime I order online it’s never on time
Atmosphere: 1
Food: 3
Service: 1
No wonder why this place has bad reviews went there around 5:10 pm 12-13-2025,the lady seems needs more training,and has a bad attitude
I always go there to get subs. Amrit and Navneet are very friendly and helpful. 10/10 for customer service.
Atmosphere: 5
Food: 5
Service: 5
I usually enjoy coming here, but tonight was wild for the wrong reasons. The place was packed, the dinner rush was in full swing, and the manager thought it was a great idea to have only one staff member on shift.
The girl working was doing everything she possibly could taking orders, making subs, cashing people out, trying to keep the line moving and you could see she was overwhelmed because she was basically running the entire store by herself. She handled it like a champ, but she should never have been put in that position.
This isn’t a staffing issue, it’s a management issue. Dinner time is always busy. Schedule properly. Support your staff. Don’t leave one person to carry the whole store while customers wait in a long line.
Atmosphere: 1
Food: 5
Service: 1
Excellent customer service by sharan.
Atmosphere: 5
Service: 5
Best subway in Edmonton. The ladies that run this place do an awesome job. Keep all the produce fresh and are good at building sandwiches and are very kind. I recommend everybody to give this subway a try because I tell you I would only have Subway once a year if that, and by going to Orchard’s location once I now have to have at least twice a week. And not to mention, it’s always very clean!!!!
Atmosphere: 5
Food: 5
Service: 5
Everytime I order a sub it comes out beat up and mangled. More training required.
Atmosphere: 1
Food: 1
Service: 1
Sharan made the sub very delicious and she was very kind. Great service and Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Navugave exceptional customer service
Atmosphere: 5
Food: 5
Service: 5
Wait time was 25-30 mins because there is only 1 person doing everything , all the online orders and in store and apparatly online orders had some kind of priority over those in store.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Our soccer team was in town for a game, and the experience we had with this location was exceptional. The manager, Karen, provided above and beyond service. We had a large and detailed order, and everything was delivered on time, fresh, and perfectly organized by each player’s name. Truly impressive attention to detail, thank you, Karen!
Online order and the subs were the best we’ve had!
Hello, this is the worst experience i ever got from any store. The employee is extremely rude to us. She is young Punjabi girl working around 9:55 on may 21. We came in the store to place an order and she didn't say hi or hello no greeting at all and after we politely talk with her but she is still showing an attitude towards us. That's why we left from the store.
Hey , today is 21st may 2025. I visited this restaurant with ny family . When I started to give my order , the girl who is working there did not greet us and showed disrespect which hurts me alot. As Due to disrespect and bad customer service , I went out of store and did not order. I think she should learn a good lesson as well as customer service skills . Overall , this is my worse experience ever.
Really good shop and super good people that work there :)
Loading...