Don't mobile order here, mess it up or don't even make it.
Atmosphere: 1
Food: 1
Service: 1
paul beaulieu
This location is the slowest in city for orders and while picking up for uber the staff ignores take out . poorly managed to say the least
Fatima Irizar Carrillo
Today we got the worst ice coffees through the drive thrue. This is happening all the time. My sister goes to get her ice coffee here and they always give her lukewarm, very few chucks of ice, no sugar cane syrup. We get the worst drinks here ! I called the supervisor she says to come in the evening to get my refund. Ekta the supervisor refused to give me the refund. She made me came back the next day. They are TERRIBLE RECEIVE
Atmosphere: 1
Food: 1
Service: 1
T D
Went through the drive-through ordered two medium French vanilla at 4:10 pm with a tray $5.86 Drove home to find out they gave me hot water. I called and asked to speak to a manager they said no manager was in. I asked to speak to a supervisor. He said he was. He told me the machine is working fine. I Told him well I have 2 cups of hot water. He said to bring back and I could get new ones it’s $1.51 per litre for gas.The service Better get a hell of a lot better or we’re gonna have a new set of Karen’s.It’s funny Hard-working people are having a hard time finding a work. but yet there’s businesses with little to no customer service.Coffee should’ve been made right The first time.
Atmosphere: 1
Food: 1
Service: 1
FUCK Trudeau
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Marty Bester
All good at Tims!
Food: 4
Service: 4
Courtney Skeels
Just ordered a turkey bacon sandwich ? comes with a free
Atmosphere: 5
Food: 1
Service: 5
Tara Breen
Order bagel was wrong and when I when in to get it fixed they wouldn’t do it and they were so rude would recommend this Tim
Food: 1
Service: 1
nevaeh scott
absolutely horrible workers here, got almost whole order wrong after having 3 people take the order and then argued when i told them they had messed up the
Atmosphere: 1
Food: 1
Service: 1
Steve Lee
Went through the drive thru and ordered 2 XL, both black. I get my order and came to work and find out they're both double double. This was at 3:30AM on a Sunday, so it was not busy at all. Absolutely no cars in front of me and only one car pulled in as I was waiting for the order at the window.I'm never going back again.
We have dined here several times in the last 6 months. The service along wite the food were outstanding!I would like to thank Mujahid for his extraordinary efforts. He was there to help us with the service! He provided excellent service throughout our dine in! Very nice and friendly!We always love coming to this branch ❤️ 100% recommended!
Atmosphere: 4
Food: 4
Service: 5
Wardah Nasir
As a regular patron of Tim Hortons, I am utterly disappointed and frankly appalled by the abysmal experience I encountered at your establishment yesterday. Upon receiving my order via the drive-thru, I discovered a glaring omission in one of the items I purchased: my chicken cravable sandwich lacked the cheese I specifically requested and paid for. When I brought this discrepancy to the attention of your staff, I was met with sheer incompetence and confusion. It's utterly perplexing that despite one sandwich being prepared with cheese, the other was devoid of this simple addition, as if consistency and accuracy are foreign concepts to your team. To exacerbate matters, the inefficiency and lackadaisical attitude displayed by your staff were beyond reproach. I was subjected to an excruciating wait of 15 minutes, during which time I observed a disorganized and disjointed work environment. The incessant chatter among employees, coupled with their sluggish pace of fulfilling orders, was nothing short of exasperating. Despite my inquiries about the status of my order, I was met with vague assurances and dismissive responses, indicative of a complete disregard for customer satisfaction. It was only after the intervention of what I can only assume was a supervisor or manager that any semblance of urgency was exhibited. Their reprimand of the staff's lackadaisical behavior was long overdue, yet it speaks volumes about the pervasive culture of incompetence that permeates your establishment. In conclusion, my experience at your Tim Hortons location was nothing short of a debacle. The egregious mishandling of my order, coupled with the overall disorganization and apathy exhibited by your staff, has unequivocally dissuaded me from ever patronizing your establishment again. It is abundantly clear why your establishment languishes with a mere 3-star rating, and unless substantial improvements are made, I fear that rating may be overly generous.For management purposes I went on Feb 18th 2024 around 2pm and came out around 2:26
Atmosphere: 1
Food: 3
Service: 1
mandeep singh
Customer service very bad in morning shift I don’t get proper food it’s happened with me 5 time they don’t make food properly please don’t visit here they give always cold
Atmosphere: 1
Food: 1
Service: 1
raven sulaiman
Always messed up order. Selfish with cream cheese on Bagels, sugar always at the bottom of any drinks I order.Update: The new thing is from midnight no food items are available after midnight. No bagels no sandwiches no muffins only coffee. If you're in the mood for some nice timmies getting off from night shift, don't waste time going to this location. I'd give 0 stars if possible
Atmosphere: 1
Food: 1
Service: 1
Squid Lips
One of the slowest services I have received to date. Can’t get your order right, keep having to repeat yourself here because they don’t speak the language. If you’re in a hurry avoid this location. They also love to wear masks here as well.
Don't mobile order here, mess it up or don't even make it.
Atmosphere: 1
Food: 1
Service: 1
This location is the slowest in city for orders and while picking up for uber the staff ignores take out . poorly managed to say the least
Today we got the worst ice coffees through the drive thrue. This is happening all the time. My sister goes to get her ice coffee here and they always give her lukewarm, very few chucks of ice, no sugar cane syrup. We get the worst drinks here ! I called the supervisor she says to come in the evening to get my refund. Ekta the supervisor refused to give me the refund. She made me came back the next day. They are TERRIBLE RECEIVE
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-through ordered two medium French vanilla at 4:10 pm with a tray $5.86 Drove home to find out they gave me hot water. I called and asked to speak to a manager they said no manager was in. I asked to speak to a supervisor. He said he was. He told me the machine is working fine. I Told him well I have 2 cups of hot water. He said to bring back and I could get new ones it’s $1.51 per litre for gas.The service Better get a hell of a lot better or we’re gonna have a new set of Karen’s.It’s funny Hard-working people are having a hard time finding a work. but yet there’s businesses with little to no customer service.Coffee should’ve been made right The first time.
Atmosphere: 1
Food: 1
Service: 1
Great coffee
Atmosphere: 5
Food: 5
Service: 5
All good at Tims!
Food: 4
Service: 4
Just ordered a turkey bacon sandwich ? comes with a free
Atmosphere: 5
Food: 1
Service: 5
Order bagel was wrong and when I when in to get it fixed they wouldn’t do it and they were so rude would recommend this Tim
Food: 1
Service: 1
absolutely horrible workers here, got almost whole order wrong after having 3 people take the order and then argued when i told them they had messed up the
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru and ordered 2 XL, both black. I get my order and came to work and find out they're both double double. This was at 3:30AM on a Sunday, so it was not busy at all. Absolutely no cars in front of me and only one car pulled in as I was waiting for the order at the window.I'm never going back again.
Food: 1
Service: 1
Restaurantji Recommends
We have dined here several times in the last 6 months. The service along wite the food were outstanding!I would like to thank Mujahid for his extraordinary efforts. He was there to help us with the service! He provided excellent service throughout our dine in! Very nice and friendly!We always love coming to this branch ❤️ 100% recommended!
Atmosphere: 4
Food: 4
Service: 5
As a regular patron of Tim Hortons, I am utterly disappointed and frankly appalled by the abysmal experience I encountered at your establishment yesterday. Upon receiving my order via the drive-thru, I discovered a glaring omission in one of the items I purchased: my chicken cravable sandwich lacked the cheese I specifically requested and paid for. When I brought this discrepancy to the attention of your staff, I was met with sheer incompetence and confusion. It's utterly perplexing that despite one sandwich being prepared with cheese, the other was devoid of this simple addition, as if consistency and accuracy are foreign concepts to your team. To exacerbate matters, the inefficiency and lackadaisical attitude displayed by your staff were beyond reproach. I was subjected to an excruciating wait of 15 minutes, during which time I observed a disorganized and disjointed work environment. The incessant chatter among employees, coupled with their sluggish pace of fulfilling orders, was nothing short of exasperating. Despite my inquiries about the status of my order, I was met with vague assurances and dismissive responses, indicative of a complete disregard for customer satisfaction. It was only after the intervention of what I can only assume was a supervisor or manager that any semblance of urgency was exhibited. Their reprimand of the staff's lackadaisical behavior was long overdue, yet it speaks volumes about the pervasive culture of incompetence that permeates your establishment. In conclusion, my experience at your Tim Hortons location was nothing short of a debacle. The egregious mishandling of my order, coupled with the overall disorganization and apathy exhibited by your staff, has unequivocally dissuaded me from ever patronizing your establishment again. It is abundantly clear why your establishment languishes with a mere 3-star rating, and unless substantial improvements are made, I fear that rating may be overly generous.For management purposes I went on Feb 18th 2024 around 2pm and came out around 2:26
Atmosphere: 1
Food: 3
Service: 1
Customer service very bad in morning shift I don’t get proper food it’s happened with me 5 time they don’t make food properly please don’t visit here they give always cold
Atmosphere: 1
Food: 1
Service: 1
Always messed up order. Selfish with cream cheese on Bagels, sugar always at the bottom of any drinks I order.Update: The new thing is from midnight no food items are available after midnight. No bagels no sandwiches no muffins only coffee. If you're in the mood for some nice timmies getting off from night shift, don't waste time going to this location. I'd give 0 stars if possible
Atmosphere: 1
Food: 1
Service: 1
One of the slowest services I have received to date. Can’t get your order right, keep having to repeat yourself here because they don’t speak the language. If you’re in a hurry avoid this location. They also love to wear masks here as well.
Service: 1