Great service, The staff are always friendly and my order is perfect every time
Atmosphere: 5
Food: 5
Service: 5
jasreet dhillon
Very friendly staff, always greet me with happy faces. I really appreciate everyone working there
Atmosphere: 5
Food: 5
Service: 5
Pawan kaur
The best Tim hortons I have ever went to. Fast service, friendly staff, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Andrea
The worst Tim Hortons I have visited. The only reason I came back is because of the friendly young lady at the front when I came yesterday. But today a raving woman who made a disgusting messy sandwich who they called Matel is the rudest person. She made a mistake and blames the nice lady at the front very rudely while screaming. I will never go back to this store and will tell my family and friends to stay away. It doesn't matter if she's a supervisor, she should never yell at staff infront of other people and argues with customers. And, Upon reading the other reviews, this store doesn't deserve even 1 star.
Atmosphere: 1
Food: 1
Service: 1
Emmeline Martin
This place is such a disaster I ask a loaded box sausage to the Cashier 2x with no sauce on it and the guy ask me again i said no sauce and he still give me with sauce on it. And then i said i want with no sauce he give it to me with no sauce but i saw he is out of sausage he pick some a little bit of sausage in the loaded box with the one he replace and give to me. I don't want to be complain again and ague with him because i need to go to work. This is not acceptable
Atmosphere: 1
Food: 1
Service: 1
Chase Alexis
Coffee was wrong every time
Atmosphere: 3
Food: 3
Service: 1
Natalie NB
I arrived at the drivethru and placed my first order no issues until I went to order second order. I was on the phone to get what one person wanted and when I was telling my order I couldn’t hear what the woman was saying and I’m partially deaf and I talk loud and when I realized she was telling me they didn’t have what I was requesting bcz they only had 3 or 4 types left I got upset bcz it’s lunch time when I arrived and it was poor managing to not have donuts for the lunch rush. Then when I got to the window and asked why there weren’t donuts ready the supervisor “Ishman” pushed the employee to yell at me and that she had donuts cooking. I yelled back at her to stop yelling at me and she yelled louder that I was yelling which I was in response to her yelling at me. I asked for my order and she refused to give it to me. I asked for the phone number and the managers name and she gave me a receipt with her name on it and wouldn’t give me the managers name. So here I am complaining about the horrendous service provided by this location. You have horrible reviews you might want to teach your staff how to give customer service and to not assume everyone can hear. Disabilities come in all forms and the way I was treated was appalling.
Atmosphere: 1
Food: 1
Service: 1
Yen Khong
Drive through to this store again for Coffee and bagels and croissants End up missing bagel already paid for Ask for 2 strawberry jam , was charge $1.20 I don’t mind to paid , but staff need to let customers know is will extra charge , 😢 Not this time , been many time they missing stuff very disappointed Manager need to train your staff well , How to take order , and person packed order need check the order before hang it to customer I have 16 minutes break time need to drive back there get My already paid for bagels 😓
Atmosphere: 1
Food: 1
Service: 1
Isabel
The drive-thru gave me a different coffee but Cassandra fixed it for me without any hassles when I came in to complain. She is all smiles and very friendly so that is why I will just order upfront whenever I go to this store.
Atmosphere: 5
Food: 5
Service: 5
Darcy Niblack
Went through the drive through with my dad. He is 74 years old and has dementia and diabetes. When we got to the second window he started fumbling and forgot that he needed to eat so he asked for a wrap. She refused to take his order at the window. I spoke up and said hey can he just get a timbit or a muffin because he needs to eat he has diabetes. They refused again. The customer service is horrendous. I will never go to that location again. You should be ashamed to work in hospitality. And whoever runs that location should teach them manners. Pathetic behaviour
August/3/2025 - I used Tim Hortons Drive Thru this morning for breakfast, very ashamed and disappointed at what they did in return. My original order was an English Muffin, i’m very disappointed to see that there is nothing in it, just two toasted breads. As someone who depends on Tims to do their job right just to have breakfast this isn’t something i can brush off my shoulder. DO BETTER TIMS!
Atmosphere: 1
Food: 1
Service: 1
Ninjanadian
Wonderful service, very friendly and such great smiles.
Our drinks were ready quick and the order was made correctly. Will definitely be back, thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Jaspreet Gill
I visited Tim Hortons today at 2:14 PM and had a very disappointing experience. One of the staff members changed only one glove while keeping the other one dirty, then continued doing various tasks with the same glove. I ordered a steeped tea and a plain croissant with butter. Unfortunately, she toasted the croissant using the same dirty glove. That’s unhygienic and unacceptable. I ended up leaving without taking my order. Cleanliness and food safety should be a top priority—very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Cx4 Business
Absolute garbage service Three times it was asked for ten powdered Tim hits and I still got assorted
That is NOT A HARD ORDER and somehow she asked if I wanted a berry drink of some sort
Atmosphere: 1
Food: 1
Service: 1
Riya Chaudhary
bad customer service … very rude morning window guy..
Great service, The staff are always friendly and my order is perfect every time
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff, always greet me with happy faces. I really appreciate everyone working there
Atmosphere: 5
Food: 5
Service: 5
The best Tim hortons I have ever went to. Fast service, friendly staff, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The worst Tim Hortons I have visited. The only reason I came back is because of the friendly young lady at the front when I came yesterday. But today a raving woman who made a disgusting messy sandwich who they called Matel is the rudest person. She made a mistake and blames the nice lady at the front very rudely while screaming. I will never go back to this store and will tell my family and friends to stay away. It doesn't matter if she's a supervisor, she should never yell at staff infront of other people and argues with customers. And, Upon reading the other reviews, this store doesn't deserve even 1 star.
Atmosphere: 1
Food: 1
Service: 1
This place is such a disaster I ask a loaded box sausage to the Cashier 2x with no sauce on it and the guy ask me again i said no sauce and he still give me with sauce on it. And then i said i want with no sauce he give it to me with no sauce but i saw he is out of sausage he pick some a little bit of sausage in the loaded box with the one he replace and give to me. I don't want to be complain again and ague with him because i need to go to work. This is not acceptable
Atmosphere: 1
Food: 1
Service: 1
Coffee was wrong every time
Atmosphere: 3
Food: 3
Service: 1
I arrived at the drivethru and placed my first order no issues until I went to order second order. I was on the phone to get what one person wanted and when I was telling my order I couldn’t hear what the woman was saying and I’m partially deaf and I talk loud and when I realized she was telling me they didn’t have what I was requesting bcz they only had 3 or 4 types left I got upset bcz it’s lunch time when I arrived and it was poor managing to not have donuts for the lunch rush. Then when I got to the window and asked why there weren’t donuts ready the supervisor “Ishman” pushed the employee to yell at me and that she had donuts cooking. I yelled back at her to stop yelling at me and she yelled louder that I was yelling which I was in response to her yelling at me. I asked for my order and she refused to give it to me. I asked for the phone number and the managers name and she gave me a receipt with her name on it and wouldn’t give me the managers name. So here I am complaining about the horrendous service provided by this location. You have horrible reviews you might want to teach your staff how to give customer service and to not assume everyone can hear. Disabilities come in all forms and the way I was treated was appalling.
Atmosphere: 1
Food: 1
Service: 1
Drive through to this store again for Coffee and bagels and croissants
End up missing bagel already paid for
Ask for 2 strawberry jam , was charge $1.20
I don’t mind to paid , but staff need to let customers know is will extra charge , 😢
Not this time , been many time they missing stuff very disappointed
Manager need to train your staff well , How to take order , and person packed order need check the order before hang it to customer
I have 16 minutes break time need to drive back there get My already paid for bagels 😓
Atmosphere: 1
Food: 1
Service: 1
The drive-thru gave me a different coffee but Cassandra fixed it for me without any hassles when I came in to complain. She is all smiles and very friendly so that is why I will just order upfront whenever I go to this store.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through with my dad. He is 74 years old and has dementia and diabetes. When we got to the second window he started fumbling and forgot that he needed to eat so he asked for a wrap. She refused to take his order at the window. I spoke up and said hey can he just get a timbit or a muffin because he needs to eat he has diabetes. They refused again. The customer service is horrendous. I will never go to that location again. You should be ashamed to work in hospitality. And whoever runs that location should teach them manners. Pathetic behaviour
Restaurantji Recommends
August/3/2025 - I used Tim Hortons Drive Thru this morning for breakfast, very ashamed and disappointed at what they did in return. My original order was an English Muffin, i’m very disappointed to see that there is nothing in it, just two toasted breads. As someone who depends on Tims to do their job right just to have breakfast this isn’t something i can brush off my shoulder. DO BETTER TIMS!
Atmosphere: 1
Food: 1
Service: 1
Wonderful service, very friendly and such great smiles.
Our drinks were ready quick and the order was made correctly. Will definitely be back, thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I visited Tim Hortons today at 2:14 PM and had a very disappointing experience. One of the staff members changed only one glove while keeping the other one dirty, then continued doing various tasks with the same glove. I ordered a steeped tea and a plain croissant with butter. Unfortunately, she toasted the croissant using the same dirty glove. That’s unhygienic and unacceptable. I ended up leaving without taking my order. Cleanliness and food safety should be a top priority—very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Absolute garbage service
Three times it was asked for ten powdered Tim hits and I still got assorted
That is NOT A HARD ORDER and somehow she asked if I wanted a berry drink of some sort
Atmosphere: 1
Food: 1
Service: 1
bad customer service … very rude morning window guy..
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