Tim Hortons

16955 109 Ave NW, Edmonton
(780) 474-2368

Recent Reviews

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Marissa Thomas

Order a plain vegan with cream cheese and when I got to work around 5:05 pm tonight I take a bit and the lady who was in drive threw out butter how u get butter from cream cheese wasn’t impressed with this at all

Rachel Ochuschayoo

Caramelized Onion & Parmesan.....😋😎👌👌

Atmosphere: 5

Food: 5

Service: 5

Sam L

This is the worse tim hortons I have ever been to. I work in the area and when I’m running late this is the only option. There was plastic in my drink and the employees stand there looking like bigots and don’t do anything about it. I asked for whipped topping and get charged 50 cents for barely any topping. The employees here are the most incompetent people I have ever met. And do not tell me to contact timhortons.ca/contact-us. Give me a direct number to call or don’t say anything at all.

Atmosphere: 1

Food: 1

Service: 1

Imelda Subora

Coffee served through drive thru are always terrible, especially in the morning. Coffee tastes blunt or burnt and not fresh. Staff are the rudest most of the time. If you dine in, staff are loudly talking. Experience is not good dining, drive thru or take out. There should be something management can do to make the business work better in customer service and quality of Coffee. I love Tim Hortons but the brand on this location is not living up to "help community start each day on the right foot".

Atmosphere: 1

Service: 1

Danny Thackorie

Check your food you never know what you'll find.

Dietary restrictions: Everything on the menu

Atmosphere: 1

Food: 1

Service: 1

Drea G

This Tim Hortons is ridiculously fast to the point you always feel rushed. This is the second or third time I ordered a bagel toasted with butter and it is so smothered with butter it’s almost inedible. I really wish they would stop putting so much butter!!

Food: 1

Service: 2

Amy O'Keefe

Not sure how English Breakfast tea sounds like Camomille but they keep getting it wrong.

Food: 1

Service: 1

Ashwin joshy

I was there in the morning for breakfast, bought a latte with three sugar and two hash browns, when I checked the bag there was only one hash brown and the latte didn't had any sugar in it. This is the second time it's happening. Worst experience from here.

Atmosphere: 1

Food: 2

Service: 1

Lisa T

Dream Cooke's on the screen BOLDLY state the price as $1.49. When ordering it will cost you nearly a dollar more. It's DECEPTIVE and a crooked way to take advantage of people who don't pay attention.
Do better. This is actually illegal. I won't waste more time. Just fix it and I will remove the review.

Atmosphere: 1

Food: 3

Service: 5

Bኃ Gbey

My only place

Atmosphere: 4

Food: 4

Service: 4

Afsaneh Salek

“I visited this branch on April 16th for breakfast. I intended to use a promotion from my app, but the cashier made a mistake and scanned my account incorrectly. Despite two Asian ladies working there, they were unable to rectify the issue. When I requested to speak with a supervisor or manager, they began conversing in their mother tongue and claimed there was no manager or supervisor present. I was disappointed by the lack of assistance from the staff, especially after they had already processed my order. I do not recommend this branch.”

Atmosphere: 1

Food: 1

Service: 1

Deonn Alex

Bad experience with drive through.. waiting long time for get food..

Marawan

Nice staff, great

Atmosphere: 5

Food: 5

Service: 5

Jocelyn Torres

I just droppedby here few minutes ago.The customer service are zero, Cashier was not friendly.???

Atmosphere: 1

Recommended dishes: Hair Filled Donut, Gingerbread Donut

Kevin Conrad

Nice place ?

Atmosphere: 5

Food: 5

Service: 5

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