People working in this store are amazing! Humble, kind and polite
Carey Watters
Sandra, who must have been the supervisor was not very friendly to the staff. I felt awful for them. They were busy and were doing the best they could. Sh acted like they were doing nothing. Constantly yelling at them. Jt made jt very uncomfortable tk stand jn line. The girl who took my order, Rhyzel was super friendly as was the lady at the sandwich counter. I come here often and the staff are always friendly. Sandra though Always seems to have a problem. It’s no wonder the staff seem to not respect her. With how they are treated I wouldnt respect her either.
Jaskirat Kaur
I visited around 2 PM and noticed the staff seemed quite slow and inattentive. The overall interaction felt dismissive, which left me feeling a bit uncomfortable. I’m not sure if it was an off day or something else, but the service didn’t feel fair or welcoming.
Eva Cook
I like comeing here as the staff is very friendly. They all work very hard to server the public at this location. This store has some difficult.customers but they seem to always serve them with the most respect.
Richard Jame
The staff is always friendly, and they always start my day off right with my coffee and a smile and a great quick chat about the hockey games
Northgate Tim Hortons very understaffed. One lady serving us the food and drinks. Stood in line for 25 minutes. Felt sorry for staff. One of the worst managed stores
Atmosphere: 2
Service: 1
Jessica
Your workers are TERRIBLE!!!!!!! SLAMMING Things and giving me the wrong food but not only that they can yell and treat me like an animal because I couldn't read someone's mind today
I told them I had epilepsy and was having a seizure due to this and the manager told me not to come back because her workers and customers were swearing at me for their terrible behavior???
Will tell everyone how your store treats disabled people and warn them to stay away from this outrageous behavior
If I could you guys would be getting -10 for stars
Worst service ever!!!!!
Atmosphere: 1
Food: 1
Service: 1
Dina Franco
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bake Goods
Sandra Beairsto
The staff is great and always friendly.
Wheelchair accessibility: Yes there is wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bake Goods
Simranjeet
I visited this location for the first time last Thursday, and it was a terrible experience. In the morning, when I ordered tea, a cookie, and water, Rachel gave me bottled water instead of a cup. When I politely asked for a cup, she blamed me for not specifying. Later, I returned to order a "Spicy Rosé Chicken Flatbread Pizza." She said it wasn’t available, and when I asked if other locations had it, she claimed I had ordered "Spicy Rose Beef," which doesn’t exist.
Despite my correction, she argued with me, blamed a misunderstanding on my phone call, and refused to listen further, asking another team member to take my order. I asked for her name, and when her manager or supervisor arrived, she took Rachel’s side, accusing me of calling her an “idiot,” which I never said. I showed the correct item on the app, but instead of acknowledging their mistake, they kept blaming me. This was a frustrating example of POOR CUSTOMER SERVICE.
I highly 'NOT RECOMMEND' this place at all 👎👎 Instead, go to another better location where customers are welcomed and valued.
Digital order always fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Nice I love the biscoff
Atmosphere: 5
Food: 5
Service: 5
People working in this store are amazing! Humble, kind and polite
Sandra, who must have been the supervisor was not very friendly to the staff. I felt awful for them. They were busy and were doing the best they could. Sh acted like they were doing nothing. Constantly yelling at them. Jt made jt very uncomfortable tk stand jn line. The girl who took my order, Rhyzel was super friendly as was the lady at the sandwich counter. I come here often and the staff are always friendly. Sandra though Always seems to have a problem. It’s no wonder the staff seem to not respect her. With how they are treated I wouldnt respect her either.
I visited around 2 PM and noticed the staff seemed quite slow and inattentive. The overall interaction felt dismissive, which left me feeling a bit uncomfortable. I’m not sure if it was an off day or something else, but the service didn’t feel fair or welcoming.
I like comeing here as the staff is very friendly. They all work very hard to server the public at this location. This store has some difficult.customers but they seem to always serve them with the most respect.
The staff is always friendly, and they always start my day off right with my coffee and a smile and a great quick chat about the hockey games
Great job and big smile
Best staff ever!
They Saved me a very cold steep tea
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Northgate Tim Hortons very understaffed. One lady serving us the food and drinks. Stood in line for 25 minutes. Felt sorry for staff. One of the worst managed stores
Atmosphere: 2
Service: 1
Your workers are TERRIBLE!!!!!!! SLAMMING Things and giving me the wrong food but not only that they can yell and treat me like an animal because I couldn't read someone's mind today
I told them I had epilepsy and was having a seizure due to this and the manager told me not to come back because her workers and customers were swearing at me for their terrible behavior???
Will tell everyone how your store treats disabled people and warn them to stay away from this outrageous behavior
If I could you guys would be getting -10 for stars
Worst service ever!!!!!
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bake Goods
The staff is great and always friendly.
Wheelchair accessibility: Yes there is wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bake Goods
I visited this location for the first time last Thursday, and it was a terrible experience. In the morning, when I ordered tea, a cookie, and water, Rachel gave me bottled water instead of a cup. When I politely asked for a cup, she blamed me for not specifying. Later, I returned to order a "Spicy Rosé Chicken Flatbread Pizza." She said it wasn’t available, and when I asked if other locations had it, she claimed I had ordered "Spicy Rose Beef," which doesn’t exist.
Despite my correction, she argued with me, blamed a misunderstanding on my phone call, and refused to listen further, asking another team member to take my order. I asked for her name, and when her manager or supervisor arrived, she took Rachel’s side, accusing me of calling her an “idiot,” which I never said. I showed the correct item on the app, but instead of acknowledging their mistake, they kept blaming me. This was a frustrating example of POOR CUSTOMER SERVICE.
I highly 'NOT RECOMMEND' this place at all 👎👎 Instead, go to another better location where customers are welcomed and valued.
Atmosphere: 1
Service: 1
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