Tim Hortons
575 109 St NW Unit 214, Edmonton
(780) 474-6696
Recent Reviews
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Bad service...coffee made wrong..mold spot on my bagal.
Atmosphere: 1
Food: 1
Service: 1
They give to me what they order instated of what I order
Atmosphere: 1
Food: 1
Service: 1
It took me almost 20 minutes to get to the till to give my orders and about 5 minutes to get my food.
Atmosphere: 2
Food: 4
Service: 1
Waited 15 minutes for a PLAIN CROISSANT. 3 people looked at my receipt and did nothing. Nobody told me they were out of it and had to retrieve it somewhere else. Customized service is slow af and unprofessional
Atmosphere: 1
Service: 1
Long lines. Need to be refunded of items charged for not received and yet they won’t answer the phone or deal with the issue.
Atmosphere: 1
Food: 1
Service: 1
one of the staff was serving food and she served me steep tea without changing gloves. when i got tea, cup & lid was covered with probably sauce. I asked her for a new cup she was rude “no other cup “ I even have to show her why i need a new one. no food hygeine.
Atmosphere: 1
Food: 1
Service: 1
1 Star, just because (all Tim's) restaurants bread products are much too dry and hard, subs & EggMuffins sandwiches chew & taste like 2-3 weeks old always. We people want soft easy chew (extremely healthy fresh breads). Tim's bread products are just as disgusting as McDonald's Egg McMuffins and some of their hamburger buns.
I ordered an iced coffee , it was made quickly and tasted great. There are not a lot of tables to sit at but the one I used was clean.
Atmosphere: 4
Service: 5
Parking: Ample parking.
Kid-friendliness: Kids friendly mall.
Wheelchair accessibility: It's accessible for wheelchair use.
Atmosphere: 5
Food: 5
Service: 5
Well they need to give the right ordered to people evening customer and not say this not your order knowing it’s the same one pay attention
Restaurantji Recommends
Great service in the morning
Atmosphere: 5
Food: 5
Service: 5
Staff are friendly and their food and beverages are fresh.
Atmosphere: 5
Food: 5
Service: 5
They will give you back less change than they owe.
Nice staff, however the food service leaves much to be desired. I myself am a person with quite a few dietary restrictions, and when requesting changes/subtitutions/removals of items in my order, they hardly pay attention. Multiple times have i ordered the bowls specifically and did not get what i asked for, one instance getting none of the changes i requested AND the rice was completely uncooked. The drinks are like any other tim hortons, nothing special but nothing bad either. I wish the staff would pay more attention to order details and specifications, ESPECIALLY during rush times. Thankfully, i am not someone with as severe of a reaction to my food allergies as others, but this inattentiveness could seriously cause harm to any other customer who is. Overall, not bad but in my opinion definitely not good.
Dietary restrictions: People with dietary restrictions, dine at your own risk unfortunately.
Atmosphere: 1
Food: 1
Service: 3
This team serves seamlessly like front line workers..I’m impressed.
Atmosphere: 5
Food: 5
Service: 5
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