This location is the worst! Heads up franchise owner: get yourself new management.
Drive through is always wrong with my order. Almost 3/5 times. I order “sour cream timbits” and get old fashioned. I always have to park and go inside. They still don’t understand what they did wrong…..I order black peppermint tea….. I get black tea….
Last week I filed a consumer complaint with AHS. My husband and I went in at 8:45 pm for tea and donuts. We were denied using the bathroom. The clerk stated “my manager said no bathroom after 8pm because of the homeless in this area”. My husband through she was joking…… she wasn’t. She was rude. Saucy. And told us to talk to her manager the next day……..
Hey franchise owner: do better! If your staff is afraid of the homeless remind them they should be grateful they have an income…….wow
Wondering why I filed a complaint? It’s a bylaw that if you serve food or drinks you have to supply a washrooms to your patrons…….
We never order. We left…….
*Update: Read the generic response left. They really care! This places just proves itself a huge joke! The law is the law. And I won’t stop until YOU stop breaking it and treat your customers better*
Atmosphere: 1
Food: 1
Service: 1
ReGina Reid
Not busy at 2:30 Wednesday afternoon . Got my order in good time . Clean and Quiet . Food was OK . watery chili and a steak craveable with all the meat just slapped in a pile , whereas I had to open and spread to the edges of Buns (?).
Atmosphere: 4
Food: 3
Service: 4
dion chan
This shop is not big, just have 5 tables (16 seats) but not many customers, so it’s quite quiet and comfortable. Food and coffee is standard TH one and I like the display of merchandise items.
Atmosphere: 4
Food: 4
Service: 4
Leo Lion
Hard for them to understand you on when going through the drive through, other then that good food.
Atmosphere: 3
Food: 4
Service: 2
Mhamad Saleh
Service is too dead and the drinks are never consistent i saw a fly in the donuts fridge sometimes the tables are dirty i honestly like it’s location and they’re fast with the orders but there’s somethings that need fixing.
Atmosphere: 3
Food: 2
Service: 1
Kevin King
There is a significant pothole right outside the drive through window that really needs to be repaired before winter. It makes it very difficult to get close to the window.
Praneel Kumar
Friendly staff, great atmosphere clean store Lots of variety of donuts
Atmosphere: 5
Food: 5
Service: 5
Nick Kokaram
They sold me resealed hockey card packs. Drive thur at 8:13 am
Sue T
Everytime I visit this location I am treated with kindness and respect, the staff are amazing and as a senior, I really appreciate that.
Atmosphere: 5
Food: 5
Service: 5
S M
Dirty. There are a sum total of 5 tables in this restaurant all of which needed wiping down, including ours. I asked the girl behind the counter if she could have someone wipe down our table, I don’t think she had a clue what I was talking about. We ended up wiping it down ourselves. Coffee tasted old.
Great place hard workers always clean. Tasty food.
Atmosphere: 5
Food: 5
Service: 5
Anak craftings
👍🏻👍🏻👍🏻👍🏻🫡🫡
Atmosphere: 5
Food: 5
Service: 5
KHALIKIN KHAYER
I was calling at tim horton right now. Nobody was answering. Then a girl answered and she told me tim horton isn't open, but as far ik tim is open 24hr for drive thru. Then I saw from little far she was talking to someone on phone and laughing for long time. Worst customer service. I wish I could see her name.
Service: 1
Xthine Ge
Maybe its time for the workers to wear mask as idk if this a facial hair or nose hair either or its freaking gross. The fact that i had quarter of it already made me gag so much.
This location is the worst! Heads up franchise owner: get yourself new management.
Drive through is always wrong with my order. Almost 3/5 times. I order “sour cream timbits” and get old fashioned. I always have to park and go inside. They still don’t understand what they did wrong…..I order black peppermint tea….. I get black tea….
Last week I filed a consumer complaint with AHS. My husband and I went in at 8:45 pm for tea and donuts. We were denied using the bathroom. The clerk stated “my manager said no bathroom after 8pm because of the homeless in this area”. My husband through she was joking…… she wasn’t. She was rude. Saucy. And told us to talk to her manager the next day……..
Hey franchise owner: do better! If your staff is afraid of the homeless remind them they should be grateful they have an income…….wow
Wondering why I filed a complaint? It’s a bylaw that if you serve food or drinks you have to supply a washrooms to your patrons…….
We never order. We left…….
*Update: Read the generic response left. They really care! This places just proves itself a huge joke! The law is the law. And I won’t stop until YOU stop breaking it and treat your customers better*
Atmosphere: 1
Food: 1
Service: 1
Not busy at 2:30 Wednesday afternoon . Got my order in good time . Clean and Quiet . Food was OK . watery chili and a steak craveable with all the meat just slapped in a pile , whereas I had to open and spread to the edges of Buns (?).
Atmosphere: 4
Food: 3
Service: 4
This shop is not big, just have 5 tables (16 seats) but not many customers, so it’s quite quiet and comfortable. Food and coffee is standard TH one and I like the display of merchandise items.
Atmosphere: 4
Food: 4
Service: 4
Hard for them to understand you on when going through the drive through, other then that good food.
Atmosphere: 3
Food: 4
Service: 2
Service is too dead and the drinks are never consistent i saw a fly in the donuts fridge sometimes the tables are dirty i honestly like it’s location and they’re fast with the orders but there’s somethings that need fixing.
Atmosphere: 3
Food: 2
Service: 1
There is a significant pothole right outside the drive through window that really needs to be repaired before winter. It makes it very difficult to get close to the window.
Friendly staff, great atmosphere clean store
Lots of variety of donuts
Atmosphere: 5
Food: 5
Service: 5
They sold me resealed hockey card packs. Drive thur at 8:13 am
Everytime I visit this location I am treated with kindness and respect, the staff are amazing and as a senior, I really appreciate that.
Atmosphere: 5
Food: 5
Service: 5
Dirty. There are a sum total of 5 tables in this restaurant all of which needed wiping down, including ours. I asked the girl behind the counter if she could have someone wipe down our table, I don’t think she had a clue what I was talking about. We ended up wiping it down ourselves. Coffee tasted old.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly and Nice
Great place hard workers always clean. Tasty food.
Atmosphere: 5
Food: 5
Service: 5
👍🏻👍🏻👍🏻👍🏻🫡🫡
Atmosphere: 5
Food: 5
Service: 5
I was calling at tim horton right now. Nobody was answering. Then a girl answered and she told me tim horton isn't open, but as far ik tim is open 24hr for drive thru. Then I saw from little far she was talking to someone on phone and laughing for long time. Worst customer service. I wish I could see her name.
Service: 1
Maybe its time for the workers to wear mask as idk if this a facial hair or nose hair either or its freaking gross. The fact that i had quarter of it already made me gag so much.
Atmosphere: 1
Food: 1
Service: 1
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