The workers here always remembers my order and I love them for that
Atmosphere: 5
Food: 5
Service: 5
Fin Z
Ice Capps taste funky every time I order from here
Atmosphere: 3
Food: 2
Service: 3
Varun Katoch
Good food!!!
Atmosphere: 5
Food: 5
Service: 5
Moon Light
Great staff . Great coffee !!
Atmosphere: 5
Food: 5
Service: 5
Neeraj Giri
Great Staff and location.
Kristian Reyes
Shout out to pheter!
Petro Fedorenko
Coffee tastes terrible 😅 but overall is good
Ganik Ahuja
My experience was really bad. It happened on April 17th, 2025 (today) around 9:30 PM. There was one staff member who was very rude. He was standing near a table about three arms’ length away from the POS system and asked for my order from there.
I am also an employee at a Tim Hortons in Edmonton, so I understand the importance of following SET rules. I also kindly ask you to take note of the portion size of the coffee I received—it was not up to standard.
I would like the manager to please look into this matter and take appropriate action.
Thank you.
Angela Christanson
I placed an order thru Uber Eats and did not get what I ordered. They didn't call and ask if they could substitute. The phone went to voicemail when I called to complain. We now have 5 doughnuts that no one in our house will eat.
rodessa viudez
I really like how they make my order especially the sandwiches and the employees are very friendly :) love coming back at this location everyday!
I don’t know the exact training process but just saying hello to me over and over again is not good customer service. I would recommend trying to form complete sentences and ask if you can take my order, maybe even be focused on the task at hand. If you are looking for below average customer service this is the place I would tell you to go.
Sangita
they do not check to make sure they're giving you the right stuff, even though they always give me the wrong food. also they gave me a broken tray for my drinks and it all fell.
Gavin Cheung
i come here everyday to get iced coffee, its good! Erika and Christine usually serve me and are really friendly and nice and polite!
Thank you!
Morganne
The service at this Tim Horton’s is always phenomenal, thanks to the incredible team that makes this my go-to location. I am always greeted with a smile, and every morning before work, I can count on my order being accurate and quick. The employees here go above and beyond, and if Tim Horton’s corporate sees this, they deserve a raise for their hard work! Thank you for starting my morning off strong every day!
Xyrelle
excellent customer service and great product quality
The workers here always remembers my order and I love them for that
Atmosphere: 5
Food: 5
Service: 5
Ice Capps taste funky every time I order from here
Atmosphere: 3
Food: 2
Service: 3
Good food!!!
Atmosphere: 5
Food: 5
Service: 5
Great staff . Great coffee !!
Atmosphere: 5
Food: 5
Service: 5
Great Staff and location.
Shout out to pheter!
Coffee tastes terrible 😅 but overall is good
My experience was really bad. It happened on April 17th, 2025 (today) around 9:30 PM. There was one staff member who was very rude. He was standing near a table about three arms’ length away from the POS system and asked for my order from there.
I am also an employee at a Tim Hortons in Edmonton, so I understand the importance of following SET rules. I also kindly ask you to take note of the portion size of the coffee I received—it was not up to standard.
I would like the manager to please look into this matter and take appropriate action.
Thank you.
I placed an order thru Uber Eats and did not get what I ordered. They didn't call and ask if they could substitute. The phone went to voicemail when I called to complain. We now have 5 doughnuts that no one in our house will eat.
I really like how they make my order especially the sandwiches and the employees are very friendly :) love coming back at this location everyday!
Restaurantji Recommends
I don’t know the exact training process but just saying hello to me over and over again is not good customer service. I would recommend trying to form complete sentences and ask if you can take my order, maybe even be focused on the task at hand. If you are looking for below average customer service this is the place I would tell you to go.
they do not check to make sure they're giving you the right stuff, even though they always give me the wrong food. also they gave me a broken tray for my drinks and it all fell.
i come here everyday to get iced coffee, its good! Erika and Christine usually serve me and are really friendly and nice and polite!
Thank you!
The service at this Tim Horton’s is always phenomenal, thanks to the incredible team that makes this my go-to location. I am always greeted with a smile, and every morning before work, I can count on my order being accurate and quick. The employees here go above and beyond, and if Tim Horton’s corporate sees this, they deserve a raise for their hard work! Thank you for starting my morning off strong every day!
excellent customer service and great product quality
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