Tim Hortons

5105 167 Ave NW, Edmonton
(780) 478-4246

Recent Reviews

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Jasleen Kaur

The Biscoff latte tasted really good and wasn’t too sweet. The chocolate croissant was warm, flaky, and fresh. Jasleen recommended me this drink, so I try it. The place is clean, quiet, and has a nice Christmas vibe, which made it feel really cozy. The staff were friendly and everything tasted great. I’d come back for sure.

Atmosphere: 5

Food: 5

Service: 5

Camm

Disgusting! Found hair in my breakfast wrap. Unable to make a complaint as the phone line appears to be down. I want a refund!! You just lost a customer. Never again!!!

Gwyneth Joyce

I ordered from delivery and they said on the receipt they run out of timbits. They did not even call me for substitution or put a voucher/coupon. Instead they just put in the my iced capp. How am I supposed to get a refund. Cant even call.

Food: 1

Service: 1

Roshan Sangroula

At around 10:27 PM, I placed a mobile order at this location while returning home. My wife was driving and I was in the passenger seat. When we went through the drive-thru and mentioned it was a mobile order, things took a surprising turn.

The lady at the window (wearing a hijab 🧕) told my wife, “We are sold out, we have nothing to offer you.” I was shocked. I asked if she could give me anything equivalent to my order—whatever was left. Instead, she insisted I come back the next morning for a refund or for my order, since there was no manager on duty. I asked again if she was serious that there was absolutely nothing left, and she still refused.

Fortunately, another staff member stepped in. After I explained the situation, he handled it very professionally. He offered me some delicious food, and I gladly accepted. I parked so I wouldn’t hold up the drive-thru, and shortly after, he personally brought me a tasty wrap and muffins. His professionalism and kindness turned what started as a very frustrating experience into a positive one.

I want to sincerely thank the gentleman who resolved the issue 👏. However, the staff at the window clearly needs better customer service training, as her handling of the situation was unacceptable.

Food: 5

Service: 1

davinder sond

I went there for coffee,service was good and prompt.

Jocelyn Espiritu

Friendly, fast and great service!

Atmosphere: 5

Food: 5

Service: 5

Đặng Duy Linh

Good coffee. The space is so different from other places I've been. Very professional and beautiful.

Atmosphere: 5

Food: 5

Service: 5

Stay Positive

They are not professional
Philippine lady is too arrogant and will mess with your order

Hashem Hagar

When ever i buy my coffee from this location it just taste bad and different

Atmosphere: 3

Food: 1

Service: 3

Pinto Franco

I had a good experience. Coffee tasted good. Service was great.

Atmosphere: 5

Food: 5

Service: 5

Kristina Mclean

I have been to many tim hortons locations in the past 2 months even more so in the past 3 weeks from Canmore, Calgary up to Edmonton. Without hesitation this was the cleanest friendliest location I have stepped foot in. The bathroom had impeccable cleanliness. The place looked clean and tidy. I understood why so many people where just having a coffee and sitting in the building alone.It was a great atmosphere. I thanked the staff when I was in and I thank them now for their hard work and diligent house keeping skills. They should be proud of themselves and their work as it did not go unnoticed. I thank you again for the delightful coffee stop. Though it was breif it made an impression.

Atmosphere: 5

Food: 4

Service: 5

Jaideep Singh

Terrible coffee always tastes like water 4th time this happened had to write this review

lloyd viray

Store was amazing! Friendly employees, fast service , very good ambiance and clean store. We had a great time

Atmosphere: 5

Food: 5

Service: 5

Mmaanaj

Nice staff will be coming back !!

Atmosphere: 5

Food: 5

Service: 5

Inderjeet singh Mahal

Worst place to visit , very rude staff, worst food quality

Atmosphere: 1

Food: 1

Service: 1

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