Tim Hortons
2943 137 Ave NW, Edmonton
(780) 472-1627
Recent Reviews
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I don't drink coffee so I'm not a regular customer of this business. We ordered breakfast through the drive through. I went to another business and realized that what I picked up was not what I ordered. I returned to the business, physically went into the operation and explained to the employer that I went through the drive through and got the wrong order.
She asked me what I ordered and went directly to the employee who prepares the food. The lady turned around and said I remember your order. Fixed the order, happy with that but while waiting I looked at the drive through window. There was 4 employees running around a 6ft sq area, no wonder they have issues keeping orders straight. Personally they try to push through as many people as possible but process must be changed inside window. Numbering system or review of orders would fix errors.
I had to return to store a second time, waste of my time and gas, please do better.
Food: 5
Service: 2
Premium prices for mediocre food which are going up too often. Amount of food vs price you pay is a crime.
Sighs says 24 hours u r not 24 hours 24 hours means lobby and drive through
Atmosphere: 3
Food: 5
Service: 5
Staff are rude
Atmosphere: 1
Food: 3
Service: 1
Neil is an asset to your team. Do whatever it takes to keep him. Great customer service. He deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly staff. Surely recommend this location…
Atmosphere: 5
Food: 5
Service: 5
So so bad.. young canadian struggle to get a job and this Tim horton insist to hire unprofessional people. Tonight I order an extra large coffee with 2 almond milk the philipina lady wearing a blue shirt put the last few drips of bottle and when i asked her to complete the quantity she behave with rude way.. go back to your camera and see what happen.. i hope the owner take an action.. wanna thank the supervisor who is the indian lady for her professionalism.
Service: 1
Always a good place for a coffee!
Gets my order right most of the time.
Atmosphere: 5
Food: 5
Service: 5
I don’t usually leave bad reviews, but my recent experience at Tim Hortons was disappointing. The service was slow even though the store wasn’t busy, and the staff seemed uninterested in helping customers. My order was wrong twice, and when i ask for my actual order they started arguing not satisfied with service.
Atmosphere: 1
Food: 1
Service: 1
One of the best tim hortons I ever been before, specially Anya, she was served me so nicely,really good job,thanks a lot !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
employees are very friendly..😊
Atmosphere: 5
Food: 5
Service: 5
The foods are good and fresh. The people are cheerful, the atmosphere is better. They have nice and good AC. Unlike before.
Atmosphere: 5
Food: 5
Service: 5
I was here earlier and I got amazing service! I’m unsure of her name but she deserves the best! Thanks!
Atmosphere: 5
Food: 5
Service: 5
I find it annoying that Time Hortons will give you hot 🔥 tea with no cup slap on it. Someone going to get burned from those hot drinks.
I ordered medium coffee gave me small and when I ask for medium lady was rude and didn’t wanted to listen at all
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