This locations claims not to have any boxes for the scramble egg box, went to the location on St Albert trail near by and wait d in line for 10 min and they claim not to have any eggs. Maybe the stores could communicate and one can borrow boxes and the other can borrow some eggs to service your customers. What a joke. 25 min later and still had no breakfast !
Service: 1
Emmitt Morris
Staff not organized
Atmosphere: 3
Food: 4
Service: 3
Yuliia Yermolenko
We came now and we take a farmers wraps and when we start to eat
egg shells with egg inside, please peel eggs before cooking them
Food: 1
Daniel Lee
Slowest Tim Horton ever. I’m surprised they’re not going out of business from bad customer service
Atmosphere: 1
Food: 1
Service: 1
Joseph B
This store is one of the best timmies ever. I had a wonderful experience here, may be busy at times but you will always get good customer service and efficiency with your orders. I recommend coming here for some local Tim’s grabs!! 🔥😎
Atmosphere: 5
Food: 5
Service: 5
Christian Dumont
Donuts melted in the bags and bugs is my lemonade
Atmosphere: 1
Food: 1
Service: 1
Amanda Potter
If I could give 0 stars, I would. This was some of the worse customer service I have ever experienced. Nobody acknowledged there were customers in line inside waiting. When someone finally came, they were not friendly. They tossed my donuts onto the counter. When the pizza was finally ready, it was left on the counter without saying anything. I walked up and with their back turned and walking away, they said pizza”. An entire part of the cheese pizza doesn’t even have cheese on it. Terrible, terrible service. Incredibly disappointing.
Donna Goyea
Never ever go here. I would give it zero out of 5 Stars but Google won't let me Every time I come here they never get my order right!! It's such a waste of my time and money
Atmosphere: 1
Food: 1
Service: 1
Jeevanpreet
Very very rude staff. Waited so long just for a flatbread and not a single thanks to the guest
Atmosphere: 1
Food: 2
Service: 1
Krys Sharma (Krys)
I had a really bad experience at this Tim Hortons last Saturday around 9:50 a.m. The drive-thru was a bit busy, which is fine, but the service was unacceptable.
When I started placing my order, the staff on the speaker cut me off mid-sentence ✨twice ✨ and had a really aggressive tone. I actually had to stop talking for a second because I couldn’t believe the attitude.
When I got to the window, the confusion continued. I ordered both coffee and tea, but the cup I was handed had no label. Another staff member in the back said, “That’s not the dark roast” and pointed out that I was given the wrong order. I ended up touching someone else’s food and handing it back.
On top of that, the staff at the window and the one in the back were openly giving each other attitude in front of customers.
Not the kind of experience I expect on a Saturday morning. Won’t be returning to this location anytime soon.
Bathrooms absolutely filthy. Served a breakfast sandwich with an egg so old it was grey. Gross establishment. Don’t go.
Atmosphere: 1
Food: 1
Service: 2
Christina Aguillon
Poor food choices, not clean , slow customer services
Atmosphere: 2
Food: 2
Service: 2
Eyad Sobh
Best Tim Hortons thank you!
Atmosphere: 5
Food: 5
Service: 5
Lslice
For a business with an outstanding amount of negative reviews in the last month it’s apparent that the owner has no desire in running a sustainable successful business, I went to your Tim’s today sun June 22 2025, and had the guy tell us that he had to check on bagels, then just didn’t come back to tell us anything till we loudly called in, and he said “yea pull ahead” as if us asking him for a conformation on what he said he was checking was an inconvenience to him, then once we pulled up to the till he seemed put off by having to do his job, then after we had to ask for all our items at the window they sent us to go park and then proceeded to forget about us outside for 5 minutes until my step father called to ask what the hold up, and then buddy brought out the bagels, without the bag we paid for, and the bagels were barely toasted, in other words cold, and then for all the time it took to toast and smear stuff on a bagel they couldn’t be bothered to cut the bagel, the interior is nearly empty and we were one of the few cars in line so there wasn’t the excuse of it being busy, and there was at least 6 people behind the counter, if you have that many workers why can’t they produce food up to company standards in a timely manner? I wonder how Tim Hortons corporate would feel about you mis representing their brand?
This locations claims not to have any boxes for the scramble egg box, went to the location on St Albert trail near by and wait d in line for 10 min and they claim not to have any eggs. Maybe the stores could communicate and one can borrow boxes and the other can borrow some eggs to service your customers. What a joke. 25 min later and still had no breakfast !
Service: 1
Staff not organized
Atmosphere: 3
Food: 4
Service: 3
We came now and we take a farmers wraps and when we start to eat
egg shells with egg inside, please peel eggs before cooking them
Food: 1
Slowest Tim Horton ever. I’m surprised they’re not going out of business from bad customer service
Atmosphere: 1
Food: 1
Service: 1
This store is one of the best timmies ever. I had a wonderful experience here, may be busy at times but you will always get good customer service and efficiency with your orders. I recommend coming here for some local Tim’s grabs!! 🔥😎
Atmosphere: 5
Food: 5
Service: 5
Donuts melted in the bags and bugs is my lemonade
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars, I would. This was some of the worse customer service I have ever experienced. Nobody acknowledged there were customers in line inside waiting. When someone finally came, they were not friendly. They tossed my donuts onto the counter. When the pizza was finally ready, it was left on the counter without saying anything. I walked up and with their back turned and walking away, they said pizza”. An entire part of the cheese pizza doesn’t even have cheese on it. Terrible, terrible service. Incredibly disappointing.
Never ever go here. I would give it zero out of 5 Stars but Google won't let me
Every time I come here they never get my order right!! It's such a waste of my time and money
Atmosphere: 1
Food: 1
Service: 1
Very very rude staff. Waited so long just for a flatbread and not a single thanks to the guest
Atmosphere: 1
Food: 2
Service: 1
I had a really bad experience at this Tim Hortons last Saturday around 9:50 a.m. The drive-thru was a bit busy, which is fine, but the service was unacceptable.
When I started placing my order, the staff on the speaker cut me off mid-sentence ✨twice ✨ and had a really aggressive tone. I actually had to stop talking for a second because I couldn’t believe the attitude.
When I got to the window, the confusion continued. I ordered both coffee and tea, but the cup I was handed had no label. Another staff member in the back said, “That’s not the dark roast” and pointed out that I was given the wrong order. I ended up touching someone else’s food and handing it back.
On top of that, the staff at the window and the one in the back were openly giving each other attitude in front of customers.
Not the kind of experience I expect on a Saturday morning. Won’t be returning to this location anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very unfriendly service!!!
Atmosphere: 1
Food: 2
Service: 1
Bathrooms absolutely filthy. Served a breakfast sandwich with an egg so old it was grey. Gross establishment. Don’t go.
Atmosphere: 1
Food: 1
Service: 2
Poor food choices, not clean , slow customer services
Atmosphere: 2
Food: 2
Service: 2
Best Tim Hortons thank you!
Atmosphere: 5
Food: 5
Service: 5
For a business with an outstanding amount of negative reviews in the last month it’s apparent that the owner has no desire in running a sustainable successful business, I went to your Tim’s today sun June 22 2025, and had the guy tell us that he had to check on bagels, then just didn’t come back to tell us anything till we loudly called in, and he said “yea pull ahead” as if us asking him for a conformation on what he said he was checking was an inconvenience to him, then once we pulled up to the till he seemed put off by having to do his job, then after we had to ask for all our items at the window they sent us to go park and then proceeded to forget about us outside for 5 minutes until my step father called to ask what the hold up, and then buddy brought out the bagels, without the bag we paid for, and the bagels were barely toasted, in other words cold, and then for all the time it took to toast and smear stuff on a bagel they couldn’t be bothered to cut the bagel, the interior is nearly empty and we were one of the few cars in line so there wasn’t the excuse of it being busy, and there was at least 6 people behind the counter, if you have that many workers why can’t they produce food up to company standards in a timely manner? I wonder how Tim Hortons corporate would feel about you mis representing their brand?
Atmosphere: 1
Food: 1
Service: 1
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