Very Slow today. And Inefficient. They got the order wrong didn't realize it till we we're on our way waited in no line to be served then waited for our order and still they got it wrong
Atmosphere: 5
Food: 2
Service: 2
Grace Galiza
Me & my husband ordered farmers wrap at the drive thru, it was right on the screen but then when we got our order, it was not made the way we want it.. not only once but twice already.. Pls supervise your people at the Sandwice bar.. they’re rushing and messing up orders. Disappointing!
Food: 1
Service: 1
Susan Nelson
The service was great and the people helping us was very helpful and polite. I have a husband who had a stroke and has aphasia so it makes it difficult to get the words out but they were very patient and listened carefully so they could understand his order. Thankyou for that. Your smile went a long way.
Walid Angim
Coffee is good here
Atmosphere: 4
Food: 4
Service: 4
Carlos Barth
Usually lots of sitting area available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Cruller
Meka Eyjolfson
I came to this Tim Hortons recently, to the drive thru. I placed my order which was fine, however when I got to the window “Frah”, as his name tag said, was so rude. He rushed me to tap my card and when I tried to ask about points he told me it was too late but I was trying to pull it up on my phone when he was shoving the debit machine in my face. It wasn’t that big of a deal about my points but like still, come on. After my payment, he basically chucked my order into my car. I could barely put my drink into the cup holder before he was waving the bagel in my face and yelling “NEXT”. I literally could not believe it. I understand there is a timer and drive thru speed is important to the employees, I’ve worked in fast food before. But that was way over the top and just outright rude. I hope the owners see this and take it to heart and look into this “Frah” and his behaviour towards the customers. I saw the owners reply to most of the other negative reviews asking to fill out some form, I won’t be doing that. You can take what I have to say from here. You either care about the service your customers are getting or you don’t. It’s not my job to fill out a bunch of forms and figure out the problems within your team, that’s your job. I hope something can be done about this employee, thanks.
This location among many others have gone so downhill. Absolutely horrendous customer service. They rush you, ignore you, don't listen to your order properly, ignorant at the window.
Atmosphere: 1
Food: 3
Service: 1
Matt W
Asked for sausage on English muffin. Got egg only on a partially cut muffin.Most depressing meal I've ever
Food: 1
J H
Great service and fast. It’s great to see the hard
Habanero chicken wrap delicious but spicy, not too bad. You know dark roast triple triple coffee, delicious as usual. Along with their wedges the seasoning was excellent, and lastly the new Cinnamon Sugar Twist donut. You can share it with a friend each grab an end and rip it see who has the bigger piece.
Atmosphere: 4
Food: 4
Service: 5
Salvador Berrospe
Good service and good food and drinks, coffee, they serve very well and quickly. The only detail is that when the order is large they make mistakes and do not give things as
Good if you need coffee in a rush!
Very Slow today. And Inefficient. They got the order wrong didn't realize it till we we're on our way waited in no line to be served then waited for our order and still they got it wrong
Atmosphere: 5
Food: 2
Service: 2
Me & my husband ordered farmers wrap at the drive thru, it was right on the screen but then when we got our order, it was not made the way we want it.. not only once but twice already.. Pls supervise your people at the Sandwice bar.. they’re rushing and messing up orders. Disappointing!
Food: 1
Service: 1
The service was great and the people helping us was very helpful and polite. I have a husband who had a stroke and has aphasia so it makes it difficult to get the words out but they were very patient and listened carefully so they could understand his order. Thankyou for that. Your smile went a long way.
Coffee is good here
Atmosphere: 4
Food: 4
Service: 4
Usually lots of sitting area available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Cruller
I came to this Tim Hortons recently, to the drive thru. I placed my order which was fine, however when I got to the window “Frah”, as his name tag said, was so rude. He rushed me to tap my card and when I tried to ask about points he told me it was too late but I was trying to pull it up on my phone when he was shoving the debit machine in my face. It wasn’t that big of a deal about my points but like still, come on. After my payment, he basically chucked my order into my car. I could barely put my drink into the cup holder before he was waving the bagel in my face and yelling “NEXT”. I literally could not believe it. I understand there is a timer and drive thru speed is important to the employees, I’ve worked in fast food before. But that was way over the top and just outright rude. I hope the owners see this and take it to heart and look into this “Frah” and his behaviour towards the customers. I saw the owners reply to most of the other negative reviews asking to fill out some form, I won’t be doing that. You can take what I have to say from here. You either care about the service your customers are getting or you don’t. It’s not my job to fill out a bunch of forms and figure out the problems within your team, that’s your job. I hope something can be done about this employee, thanks.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Grilled Cheese Melt, Honey Cruller
Stopped by last evening to get coffee/tea & the lady in the drive through was so rude pretty much through my drinks at me on the tray.
Service: 1
Drive thru guy was very
Atmosphere: 1
Food: 1
Service: 1
Worst Tim's in town
Restaurantji Recommends
This location among many others have gone so downhill. Absolutely horrendous customer service. They rush you, ignore you, don't listen to your order properly, ignorant at the window.
Atmosphere: 1
Food: 3
Service: 1
Asked for sausage on English muffin. Got egg only on a partially cut muffin.Most depressing meal I've ever
Food: 1
Great service and fast. It’s great to see the hard
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Honey Cruller
Habanero chicken wrap delicious but spicy, not too bad. You know dark roast triple triple coffee, delicious as usual. Along with their wedges the seasoning was excellent, and lastly the new Cinnamon Sugar Twist donut. You can share it with a friend each grab an end and rip it see who has the bigger piece.
Atmosphere: 4
Food: 4
Service: 5
Good service and good food and drinks, coffee, they serve very well and quickly. The only detail is that when the order is large they make mistakes and do not give things as
Food: 4
Service: 4