Just had the egg bacon box and had a giant egg shell...kinda gross
Christopher McKelvey
Always fresh and delicious and fast service
Atmosphere: 5
Food: 5
Service: 5
Jerome Bell
This is the only Tim Hortons that hasn’t given me a hard time about ordering a decaf latte. They were friendly and the store was clean.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Malekwa Sasali
I asked them to give me 1/4 french vanilla and 3/4 milk. They said okay at drive thru. I paid for it and it was unprofessional experience. The Lady said you ordered milk so its cold. If you want french vanilla is available. So it was easy to say we don't provide that service before taking my money. I left and my money wasn't returned. I think the one sentence to say sorry we don’t have that item would be enough that all of he words they could say.
Atmosphere: 1
Food: 1
Service: 1
Darryl Molloy
The food is fairly standard across Tim's. It's always the staff who make or break the customer service experience - at this location, there are some great people.
Atmosphere: 4
Food: 4
Service: 4
Daniel Guiney
The worst bagel I've ever seen in my entire life, paid money for something that's not edible is insane
Atmosphere: 1
Food: 1
Service: 1
Muhammad aftab Mushtaq
thanks to Jass! She is absolutely the best — polite, professional, and always serves with a smile. Her friendly attitude and quick service make every visit better. Tim Hortons is lucky to have such a wonderful lady on their team. Keep up the amazing work, Jass!
Atmosphere: 5
Food: 5
Service: 5
Aspire Trading Canada Ltd
I am writing to share my experience during my visit today to your Tim Hortons location at 5010 99 St. Unfortunately, I was quite shocked and disappointed by the behaviour of a staff member, Ms. Anna.
She was extremely rude in her interaction, and I felt there was a clear lack of respect towards customers, particularly those of Indian background. I have observed this kind of behaviour from her on multiple occasions.
While I understand that working in customer service can be stressful at times, I believe that every customer deserves to be treated with courtesy and respect, regardless of background or ethnicity.
This is not a complaint, but a suggestion — kindly speak with Ms. Anna and guide her to improve her approach with customers. A small change in attitude can go a long way in creating a more welcoming environment for everyone.
Atmosphere: 3
Food: 4
Service: 1
Don Moody
Worst service ever for late hours.
Atmosphere: 1
Food: 1
Service: 1
Mac Virgilio Pagaduan
We had a great experience at Tim Hortons thanks to Prince! He was very enthusiastic, accommodating, and friendly from the moment we walked in. What stood out the most was his willingness to offer a hand and make sure we had everything we needed. He even suggested a product that was part of a current deal—which we ended up availing—and we’re glad we did. Exceptional service like this deserves to be recognized. Keep it up, Prince!
Just had the egg bacon box and had a giant egg shell...kinda gross
Always fresh and delicious and fast service
Atmosphere: 5
Food: 5
Service: 5
This is the only Tim Hortons that hasn’t given me a hard time about ordering a decaf latte. They were friendly and the store was clean.
Atmosphere: 5
Food: 5
Service: 5
I asked them to give me 1/4 french vanilla and 3/4 milk.
They said okay at drive thru. I paid for it and it was unprofessional experience.
The Lady said you ordered milk so its cold.
If you want french vanilla is available.
So it was easy to say we don't provide that service before taking my money. I left and my money wasn't returned.
I think the one sentence to say sorry we don’t have that item would be enough that all of he words they could say.
Atmosphere: 1
Food: 1
Service: 1
The food is fairly standard across Tim's. It's always the staff who make or break the customer service experience - at this location, there are some great people.
Atmosphere: 4
Food: 4
Service: 4
The worst bagel I've ever seen in my entire life, paid money for something that's not edible is insane
Atmosphere: 1
Food: 1
Service: 1
thanks to Jass! She is absolutely the best — polite, professional, and always serves with a smile. Her friendly attitude and quick service make every visit better. Tim Hortons is lucky to have such a wonderful lady on their team. Keep up the amazing work, Jass!
Atmosphere: 5
Food: 5
Service: 5
I am writing to share my experience during my visit today to your Tim Hortons location at 5010 99 St. Unfortunately, I was quite shocked and disappointed by the behaviour of a staff member, Ms. Anna.
She was extremely rude in her interaction, and I felt there was a clear lack of respect towards customers, particularly those of Indian background. I have observed this kind of behaviour from her on multiple occasions.
While I understand that working in customer service can be stressful at times, I believe that every customer deserves to be treated with courtesy and respect, regardless of background or ethnicity.
This is not a complaint, but a suggestion — kindly speak with Ms. Anna and guide her to improve her approach with customers. A small change in attitude can go a long way in creating a more welcoming environment for everyone.
Atmosphere: 3
Food: 4
Service: 1
Worst service ever for late hours.
Atmosphere: 1
Food: 1
Service: 1
We had a great experience at Tim Hortons thanks to Prince! He was very enthusiastic, accommodating, and friendly from the moment we walked in. What stood out the most was his willingness to offer a hand and make sure we had everything we needed. He even suggested a product that was part of a current deal—which we ended up availing—and we’re glad we did. Exceptional service like this deserves to be recognized. Keep it up, Prince!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The vibes was really laid back and which i liked😇 service was really fast and efficient 😇
Atmosphere: 5
Service: 4
Employees seem like they don't want to be there.
Atmosphere: 3
Food: 5
Service: 4
How many times can they give you the wrong order! Sick of it so longer going to this place!
Food: 1
Service: 3
I come here everyday to get a breakfast wrap and sometimes a small coffee. It comes out to about $7 so... Awesome!
Gotta try those camp day donuts!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever.
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