Tim Hortons

18531 Stony Plain Rd, Edmonton
(780) 483-9406

Recent Reviews

Sort by
Charlene Rotenburger

Good service, always smiles. Quick to correct any errors. Unfortunately, the food was a hit and miss. Sad, we used to look forward to our drive-through trips to

Mel G

They got my simple order correct.

RMA CANADA

I ordered just 1 chicken pizza in this location and it takes more than 10mins!! Because even the product is already ready they didn't serve it!! Coz they keep chatting chatting each other with their own language isn't it its not appropriate if ur serving customers and you speaks other languages?!! Heads up!! To the manager of this location pls! If at work less chatting so that your people can servers more customers and less reviews like this so that they can work properly and have a good service.. time around 6:10am to 6:20am June 3th 2025

What If

The short girl with blue eyes is very rude

barry kelly

It's Tim Hortons. Canada's Starbucks at half the cost.

Lee White

Good location, always get what you need here.

Megan Brook

Super fast service, Makenna at the front was super sweet!

Bryan Clintberg

Location is a bit beat up around the edges. One of their menu screens was broken near the bottom left corner, and is now partially working and held together with plastic cling wrap. Bathrooms are also not the greatest and was out of soap.

Atmosphere: 2

Food: 4

Service: 4

Chris R

Food and service are hit and miss.

Atmosphere: 3

Food: 3

Service: 3

Marie

The customer service was excellent. Very fast and friendly. The food was great!

Atmosphere: 5

Food: 5

Service: 5

Lady -J

Didn't get to order. 2 men cut in front of me, the staff didn't care, just watched it happened. The staff just ignored me, wouldn't even take my order. After standing around for 10 minutes just getting stared at, I left with nothing.

Shaun Munroe

Always give me timbits I specifically ask to not get. Watery french vanilla. And trying to get me to take two hot beverages at the same time. Not very safe. Good way to get customer to spill on themselves.

Atmosphere: 2

Food: 1

Service: 1

ThisDankChick

Ordered a chocolate chill but got chocolate milk instead when they made the drink I actually ordered they didn't even make it right and pretty sure they overcharged me but refused to give me the receipt WORST LOCATION

Atmosphere: 1

Food: 1

Service: 1

Tamara Taylor (Heirloom Photos)

Just went through the drive thru and ordered a coffee and a (hot) latte at 11 pm, paid, and watched in shock as the employee who was making an (iced) iced played with the lid, slapping the entire palm side of his hand repeatedly on the inside of the lid and then put it on the (iced) latte and handed it to me. I was too shocked to say anything, but the latte is hitting a garbage, and I think I’m done with Tim’s ?

Atmosphere: 1

Food: 1

Service: 1

sonny corey

Every time I come to this location food is hot and service is good, sometimes I have to wait but it's because they are bust also means my stuff is fresher.
I just listened to a guy complaining about this is the worst location but didn't see they were busy and his coffee was being made fresh and hot.
Respect to food service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Brown, Bacon Breakfast Sandwich

Loading...