All I wanted was a quick coffee to go, but the wait was painful... No one greeted me - in fact neither of the two staff even made eye contact though the one gentleman didn't seem to be rushing at much. Neither smiled even once. I decided that I'd use my Tim's rewards points (that I'd already chosen for a coffee online) here, as I certainly didn't want to give them any cash since the service was so dreadful, but for some reason they said that it wasn't working. Another customer offered to pay for my coffee, but I gratefully declined as I had the money. I think that was the only positive experience I had - the kindness of another customer - & of course my double double was good as usual thankfully. I refuse to return though.
Atmosphere: 1
Food: 3
Service: 1
SALMAN AKHTAR
This is one of the worst Tim Hortons locations in Edmonton. The bagels were completely cold and not toasted at all. When I asked the staff to toast them, they refused and claimed the bagel felt cold only because of the cream cheese — which was clearly not true. The bagel was never grilled and seemed hours old.
The coffee was just as bad — it was served cold instead of hot. When I brought this to their attention, the staff refused to help and showed a very unprofessional and rude attitude. To make matters worse, they also refused to provide their names when asked.
Extremely disappointing service, poor quality food, and unacceptable customer behavior. I will not be returning and would not recommend this location to anyone.
Atmosphere: 2
Food: 1
Service: 1
ading qoh
All the staff in this location .. including pilipino all amazing.. i got 2 coffe and BLT this morning❤️keep up the good work..
Atmosphere: 5
Food: 5
Service: 5
Amy Wilson
Lady's are very polite, and service is always quick. Foods always hot and fresh which is a bonus😄
Atmosphere: 4
Food: 4
Service: 4
lonnie G
The lack of communication between the drive-through and the customer is ridiculous.
Donuts are always stale now and the steeped tea flavor is inconsistent. A brand that has lost its way, focusing on profits over quality.
Atmosphere: 4
Food: 3
Service: 4
Ibrahim Mohammed
Coffee was not hot and I ask them not to cut by everything bagel but they did.
Atmosphere: 2
Food: 1
Service: 1
Pearly Baker
The staff is excellent, efficient and always makes me smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Turkey Melt
Gary F
Ordered a toasted bagel with cream cheese and for the second time bagel is hardly toasted and hardly any cream cheese! You need to do better! This was not eatable it was so dry!
Food: 1
Service: 2
John Paladini
Best Stop in morning the staff so Cheerful an service is top notch quick on get order done an accuracy is phenomenal
Not the best for service
Atmosphere: 3
Food: 2
Service: 3
All I wanted was a quick coffee to go, but the wait was painful... No one greeted me - in fact neither of the two staff even made eye contact though the one gentleman didn't seem to be rushing at much. Neither smiled even once. I decided that I'd use my Tim's rewards points (that I'd already chosen for a coffee online) here, as I certainly didn't want to give them any cash since the service was so dreadful, but for some reason they said that it wasn't working. Another customer offered to pay for my coffee, but I gratefully declined as I had the money. I think that was the only positive experience I had - the kindness of another customer - & of course my double double was good as usual thankfully. I refuse to return though.
Atmosphere: 1
Food: 3
Service: 1
This is one of the worst Tim Hortons locations in Edmonton. The bagels were completely cold and not toasted at all. When I asked the staff to toast them, they refused and claimed the bagel felt cold only because of the cream cheese — which was clearly not true. The bagel was never grilled and seemed hours old.
The coffee was just as bad — it was served cold instead of hot. When I brought this to their attention, the staff refused to help and showed a very unprofessional and rude attitude. To make matters worse, they also refused to provide their names when asked.
Extremely disappointing service, poor quality food, and unacceptable customer behavior. I will not be returning and would not recommend this location to anyone.
Atmosphere: 2
Food: 1
Service: 1
All the staff in this location .. including pilipino all amazing.. i got 2 coffe and BLT this morning❤️keep up the good work..
Atmosphere: 5
Food: 5
Service: 5
Lady's are very polite, and service is always quick. Foods always hot and fresh which is a bonus😄
Atmosphere: 4
Food: 4
Service: 4
The lack of communication between the drive-through and the customer is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Slowest brunch ever seen
Great customer service
Friendly staff and fresh baked goods
Atmosphere: 5
Food: 5
Service: 5
Good food ❤️❤️❤️ fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donuts are always stale now and the steeped tea flavor is inconsistent. A brand that has lost its way, focusing on profits over quality.
Atmosphere: 4
Food: 3
Service: 4
Coffee was not hot and I ask them not to cut by everything bagel but they did.
Atmosphere: 2
Food: 1
Service: 1
The staff is excellent, efficient and always makes me smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Turkey Melt
Ordered a toasted bagel with cream cheese and for the second time bagel is hardly toasted and hardly any cream cheese! You need to do better! This was not eatable it was so dry!
Food: 1
Service: 2
Best Stop in morning the staff so Cheerful an service is top notch quick on get order done an accuracy is phenomenal
Atmosphere: 4
Food: 4
Service: 4
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