This tim hortons is one of the worst in the area. Consistently runs out of sausage, egg, & honey I find specifically but who knows what else. Within the last 10 days I've had to get 2 refunds from them charging me for simply, not at all what I ordered. I would go to a different tim hortons if possible. *Note* It has gotten worse over the past 3 months. But it used to be a good location and I recognize a lot of the regular staff there so im not even being sexist when I say this, the woman workers there are always really nice, and try their best. The men SUCK.
Atmosphere: 1
Food: 2
Service: 1
Christopher Lee
50/50 your order will be messed up. 9/10 the order will be wrong on the screen, if you try and correct them they’ll say “yeah yeah whatever, next!”
Today I told her it’s rude to do that, the order was wrong and I want my coffee a certain way, her response was to laugh and say “it dorsnt matter, I put whatever I want on the screen, I heard you, you don’t need to repeat it” I told her it was disrespectful to laugh at someone when they have a complaint, her response was to laugh and say “whatever I smiled didn’t I”
This was the manager! I can only imagine how she treats her staff
Food: 2
Service: 1
Mahmoud Osman
Evelyn was very helpful she help me with the order she was happy n smiling
Atmosphere: 5
Food: 5
Service: 5
Hilary MacMillan
Super friendly and efficient staff! Even though they didn't have what I wanted available they made sure to find something I was happy with :)
Atmosphere: 5
Food: 5
Service: 5
Chala Vasquez
Super friendly
Atmosphere: 5
Food: 5
Service: 5
ranjodh hundal
Only tim hortons in edmonton that charge 60 cents for one honey . All other tim hortons charge 10 cents . They know about it and been told to put a review . Actually its their owner who told them to do that. But the employees are great.
Amelia Khamr
The lady taking my order sounded passive aggressive & annoyed lol made me feel awkward . Friendliness could be worked on when taking orders :(
Atmosphere: 1
Food: 3
Service: 1
Simranjit Kaur
The service and food was awesome.
Atmosphere: 5
Food: 5
Service: 5
nestlie uy
Evelyn is so friendly and approachable
Atmosphere: 5
Food: 5
Service: 5
Stephen M
Since my last review the service has gone down hill. The majority of my orders are now incorrect. The new staff do not know what they are doing. I do not like to complain but it has gotten bad all my orders are missing items and my drinks are made incorrectly in the last month. And I order every day.
The 5 times I have been to this location they either mess up my order or have me pull to the front as ro not damage diver thru times... this is last time I will be at this location... 2 drinks (latte and black coffee) and some tim bits and I've waited 5 mins out front as I write this review... I dont understand why every single time its been a seemingly hard task to prepare mobile orders.
Food: 2
Service: 2
Tiphany Cox
This place was so busy! The staff were great and had a nice flow going. Food took a little bit but totally understandable. Smiles we’re exchanged and they made it the best possible wait ever
Atmosphere: 5
Food: 5
Service: 5
Harjot Gill
Quick service
Atmosphere: 5
Food: 5
Service: 5
Happy ToBhere
Came in here for a coffee only to witness one of the staff coughing in here hands then continued to serve food. I asked for the manager but was told they weren't here, so explained to another staff member what I witnessed and she needs to wash here hands. She was told to wash her hands, but continued to work with food instead 🤢
Atmosphere: 2
Food: 3
Service: 1
Kanchan deep
The employees at this Tim Hortons are always polite and provide great service. However, I noticed something concerning this morning around 6:45 AM - a grey Hyundai car was repeatedly circling in the drive-thru area. It felt unusual and a bit suspicious. Just thought it’s worth bringing to attention for everyone’s safety.
This tim hortons is one of the worst in the area. Consistently runs out of sausage, egg, & honey I find specifically but who knows what else. Within the last 10 days I've had to get 2 refunds from them charging me for simply, not at all what I ordered. I would go to a different tim hortons if possible.
*Note* It has gotten worse over the past 3 months. But it used to be a good location and I recognize a lot of the regular staff there so im not even being sexist when I say this, the woman workers there are always really nice, and try their best. The men SUCK.
Atmosphere: 1
Food: 2
Service: 1
50/50 your order will be messed up. 9/10 the order will be wrong on the screen, if you try and correct them they’ll say “yeah yeah whatever, next!”
Today I told her it’s rude to do that, the order was wrong and I want my coffee a certain way, her response was to laugh and say “it dorsnt matter, I put whatever I want on the screen, I heard you, you don’t need to repeat it” I told her it was disrespectful to laugh at someone when they have a complaint, her response was to laugh and say “whatever I smiled didn’t I”
This was the manager! I can only imagine how she treats her staff
Food: 2
Service: 1
Evelyn was very helpful she help me with the order she was happy n smiling
Atmosphere: 5
Food: 5
Service: 5
Super friendly and efficient staff! Even though they didn't have what I wanted available they made sure to find something I was happy with :)
Atmosphere: 5
Food: 5
Service: 5
Super friendly
Atmosphere: 5
Food: 5
Service: 5
Only tim hortons in edmonton that charge 60 cents for one honey . All other tim hortons charge 10 cents . They know about it and been told to put a review . Actually its their owner who told them to do that. But the employees are great.
The lady taking my order sounded passive aggressive & annoyed lol made me feel awkward . Friendliness could be worked on when taking orders :(
Atmosphere: 1
Food: 3
Service: 1
The service and food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Evelyn is so friendly and approachable
Atmosphere: 5
Food: 5
Service: 5
Since my last review the service has gone down hill. The majority of my orders are now incorrect. The new staff do not know what they are doing. I do not like to complain but it has gotten bad all my orders are missing items and my drinks are made incorrectly in the last month. And I order every day.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The 5 times I have been to this location they either mess up my order or have me pull to the front as ro not damage diver thru times... this is last time I will be at this location... 2 drinks (latte and black coffee) and some tim bits and I've waited 5 mins out front as I write this review... I dont understand why every single time its been a seemingly hard task to prepare mobile orders.
Food: 2
Service: 2
This place was so busy! The staff were great and had a nice flow going. Food took a little bit but totally understandable. Smiles we’re exchanged and they made it the best possible wait ever
Atmosphere: 5
Food: 5
Service: 5
Quick service
Atmosphere: 5
Food: 5
Service: 5
Came in here for a coffee only to witness one of the staff coughing in here hands then continued to serve food. I asked for the manager but was told they weren't here, so explained to another staff member what I witnessed and she needs to wash here hands. She was told to wash her hands, but continued to work with food instead 🤢
Atmosphere: 2
Food: 3
Service: 1
The employees at this Tim Hortons are always polite and provide great service. However, I noticed something concerning this morning around 6:45 AM - a grey Hyundai car was repeatedly circling in the drive-thru area. It felt unusual and a bit suspicious. Just thought it’s worth bringing to attention for everyone’s safety.
Atmosphere: 2
Food: 5
Service: 5
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