Ordered breakfast sausage on jalapeño bagel came out burnt cant even finish it
Food: 1
Zoya Ali
Super fun here! I usually don’t post reviews but today I found my service really nice! I came at approximately 8:38 am and I received excellent service ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Hardavinder Chahal
Tim Hortons is a convenient spot for quick coffee and snacks. The staff are friendly, service is fast, and the store is usually clean. A reliable place for a quick stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap \u0026 Biscuit
Parul Kukreja
Amazing service . Best Tim hortons in the area.
Atmosphere: 5
Food: 5
Service: 5
Nitin Goyal
Staff doesn't care about customer service. Very rude and disrespectful. Owner attention required at this business.
Food: 1
Service: 1
karamjeet kaur
I had a very disappointing experience at Tim Hortons today at around 8:20 PM on February 19. My husband went there to order food, and a staff member named Prabhdeep handled the food very badly and threw it onto the counter without any care or professionalism.
What was even more upsetting was that she didn’t show any regret or apologize for her behaviour. Instead, another younger staff member had to step in and say sorry on her behalf, which clearly shows a lack of responsibility and customer service from Prabhdeep herself.
I respectfully request the management to look into this matter seriously and take appropriate action to mitigate this issue. If this kind of behaviour continues, it can negatively impact customer trust and the reputation of your establishment.
Atmosphere: 1
Food: 1
Service: 1
KUP JUNK removal
I had a very disappointing experience at Tim Hortons today. A staff member named Prabhdeep handled my food very badly and threw it onto the counter without any care or professionalism. What was even more upsetting was that she didn’t show any regret or apologize for her behaviour.
Instead, another younger staff member had to step in and say sorry on her behalf, which clearly shows a lack of responsibility and customer service from Prabhdeep herself.
I respectfully request the management to look into this matter seriously and take appropriate action to mitigate my concern. If this kind of behaviour continues, it can negatively impact customer trust and the reputation of your establishment.
Atmosphere: 1
Food: 1
Service: 1
Jessie Ivany
Came here the other day and got a farmers wrap and iced coffee like I usually do, I pulled up to the window and scanned my Tim’s card and she said I’m good to go so I assumed the person ahead of me paid for me or my points paid for my meal or something, she handed me all my food and I was driving away and she stuck her whole body out the window and was literally screaming at me that I didn’t pay for my food, i told her there was cars behind me and I couldn’t reverse so she yelled at me to come inside, I went inside paid for my food and the attitude and looks I got from all the workers here was actually disgusting, I don’t know why I was being treated like I stole something when the debit machine wasn’t given to me to pay? Anyways I did not appreciate the service I received that day it was genuinely crazy how I got treated.
Also the up-selling here is a bit much, everytime I go through the drive through I get asked atleast 3-4 times if i would like to make my singular item a meal, even after saying no they still ask me multiple times before I come up to the window.
Whoever management is here please teach your workers how to do their job because for 1 the way I got treated the other day was crazy, teach your workers to give the customer the debit machine to pay instead of having them stick their whole body outside the takeout window yelling at the top of their lungs that I didn’t pay for my food, and to take accountability for their own actions instead of literally embarassing me in front of a whole restaurant and to the public that I was trying to steal food. And for 2 to teach your workers that if a customer says they don’t want to make their item a meal that should be it, I work in the food service industry and if a customer says they don’t want to up charge their meal we leave it as is, we don’t ask annoy them over and over trying to force them to up charge their meal.
Service: 1
chris beetham
These 3.ladies are here each and every night with smiles on their faces and coffee in hand before I can ask for it that's how good they are
Atmosphere: 5
Food: 5
Service: 5
Sehajpreet singh Chouhan
I’ve spent 25 years in Canada, and today was a totally new experience for me. After a walk, I went to Tim Hortons for lunch. I decided on a crispy chicken wrap. The girl who took my order, Harman—I read her name on the name tag—gave me great recommendations. When I got my order, I think the girl’s name was Komal (from her name tag), and she greeted me so well. The whole team was well put together—an experience I’ll remember!
I visited Tim Hortons on Friday and had a wonderful experience. I noticed a turbaned team member working with great dedication and professionalism. While I was heading to the washroom, I observed him preparing donuts with excellent attention to cleanliness and hygiene. He was wearing proper gloves and carefully following all food safety standards. His hard work and commitment truly stood out. I really appreciate his efforts and thank him for making delicious, fresh, and hygienic donuts for everyone. Excellent service by Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Chantal P
Giving a low rating simply because of the washroom issue! I passed on the drive true today, choosing to park instead, tramp throuhg the snow. And wait longer for my breakfast simply so that I could use the bathroom. I have a minor health condition, and yet there I was... ignored after using the automated kiosk... waiting longer and with absolutely no access to a locked bathroom while assured by the clueless staff thst my food was coming! Terrible. Human beings have basic needs!
Atmosphere: 5
Food: 5
Service: 1
Millwoods Registry
Prabh is never disappointing,great customer service,always cheerful.Coffee is always perfect
Atmosphere: 5
Food: 5
Service: 5
Amolpreet Kaur
Friendly nature of the staff , best customer service . I recommend this Timmie’s to everyone . I usually come here to get my coffee.
Atmosphere: 5
Food: 5
Service: 5
singh sukhman
Best tim hortons . Staff is friendly and polite . Bess customer service
Ordered breakfast sausage on jalapeño bagel came out burnt cant even finish it
Food: 1
Super fun here! I usually don’t post reviews but today I found my service really nice! I came at approximately 8:38 am and I received excellent service ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons is a convenient spot for quick coffee and snacks. The staff are friendly, service is fast, and the store is usually clean. A reliable place for a quick stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap \u0026 Biscuit
Amazing service . Best Tim hortons in the area.
Atmosphere: 5
Food: 5
Service: 5
Staff doesn't care about customer service. Very rude and disrespectful. Owner attention required at this business.
Food: 1
Service: 1
I had a very disappointing experience at Tim Hortons today at around 8:20 PM on February 19. My husband went there to order food, and a staff member named Prabhdeep handled the food very badly and threw it onto the counter without any care or professionalism.
What was even more upsetting was that she didn’t show any regret or apologize for her behaviour. Instead, another younger staff member had to step in and say sorry on her behalf, which clearly shows a lack of responsibility and customer service from Prabhdeep herself.
I respectfully request the management to look into this matter seriously and take appropriate action to mitigate this issue. If this kind of behaviour continues, it can negatively impact customer trust and the reputation of your establishment.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at Tim Hortons today. A staff member named Prabhdeep handled my food very badly and threw it onto the counter without any care or professionalism. What was even more upsetting was that she didn’t show any regret or apologize for her behaviour.
Instead, another younger staff member had to step in and say sorry on her behalf, which clearly shows a lack of responsibility and customer service from Prabhdeep herself.
I respectfully request the management to look into this matter seriously and take appropriate action to mitigate my concern. If this kind of behaviour continues, it can negatively impact customer trust and the reputation of your establishment.
Atmosphere: 1
Food: 1
Service: 1
Came here the other day and got a farmers wrap and iced coffee like I usually do, I pulled up to the window and scanned my Tim’s card and she said I’m good to go so I assumed the person ahead of me paid for me or my points paid for my meal or something, she handed me all my food and I was driving away and she stuck her whole body out the window and was literally screaming at me that I didn’t pay for my food, i told her there was cars behind me and I couldn’t reverse so she yelled at me to come inside, I went inside paid for my food and the attitude and looks I got from all the workers here was actually disgusting, I don’t know why I was being treated like I stole something when the debit machine wasn’t given to me to pay? Anyways I did not appreciate the service I received that day it was genuinely crazy how I got treated.
Also the up-selling here is a bit much, everytime I go through the drive through I get asked atleast 3-4 times if i would like to make my singular item a meal, even after saying no they still ask me multiple times before I come up to the window.
Whoever management is here please teach your workers how to do their job because for 1 the way I got treated the other day was crazy, teach your workers to give the customer the debit machine to pay instead of having them stick their whole body outside the takeout window yelling at the top of their lungs that I didn’t pay for my food, and to take accountability for their own actions instead of literally embarassing me in front of a whole restaurant and to the public that I was trying to steal food. And for 2 to teach your workers that if a customer says they don’t want to make their item a meal that should be it, I work in the food service industry and if a customer says they don’t want to up charge their meal we leave it as is, we don’t ask annoy them over and over trying to force them to up charge their meal.
Service: 1
These 3.ladies are here each and every night with smiles on their faces and coffee in hand before I can ask for it that's how good they are
Atmosphere: 5
Food: 5
Service: 5
I’ve spent 25 years in Canada, and today was a totally new experience for me. After a walk, I went to Tim Hortons for lunch. I decided on a crispy chicken wrap. The girl who took my order, Harman—I read her name on the name tag—gave me great recommendations. When I got my order, I think the girl’s name was Komal (from her name tag), and she greeted me so well. The whole team was well put together—an experience I’ll remember!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I visited Tim Hortons on Friday and had a wonderful experience. I noticed a turbaned team member working with great dedication and professionalism. While I was heading to the washroom, I observed him preparing donuts with excellent attention to cleanliness and hygiene. He was wearing proper gloves and carefully following all food safety standards. His hard work and commitment truly stood out. I really appreciate his efforts and thank him for making delicious, fresh, and hygienic donuts for everyone. Excellent service by Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Giving a low rating simply because of the washroom issue! I passed on the drive true today, choosing to park instead, tramp throuhg the snow. And wait longer for my breakfast simply so that I could use the bathroom. I have a minor health condition, and yet there I was... ignored after using the automated kiosk... waiting longer and with absolutely no access to a locked bathroom while assured by the clueless staff thst my food was coming! Terrible. Human beings have basic needs!
Atmosphere: 5
Food: 5
Service: 1
Prabh is never disappointing,great customer service,always cheerful.Coffee is always perfect
Atmosphere: 5
Food: 5
Service: 5
Friendly nature of the staff , best customer service . I recommend this Timmie’s to everyone . I usually come here to get my coffee.
Atmosphere: 5
Food: 5
Service: 5
Best tim hortons . Staff is friendly and polite . Bess customer service
Atmosphere: 5
Food: 5
Service: 5
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