Tim Hortons

Worst service ever my order done 5 minut later than should be, during waiting I heard that people made fun from my name omlet cold but the worst i get only half of my order, so money gone from my account but i did not get half of ordered food,. Every time I feel like no respect. Why Tim horton has an online orders when it does not work. No respeckt, meny times overcharged becouse serving half of order, never on time. I think is time to cancell timhorton ap, and never go there again

Atmosphere: 1

Food: 3

Service: 1

Stood in line for 20 minutes with only three people there in a busy hospital
That lineup did not move. Terrible service higher more people there it’s a hospital. People don’t have forever to wait.

Atmosphere: 1

Food: 2

Service: 1

Jesus Christ

Very slow, can't get orders right. Ordered through app a bottle of smart water and a chicken bacon wrap with cheese. No smart water available, settle for the cheaper bottle and my wrap had no cheese. Not very bright people.

Atmosphere: 1

Food: 1

Service: 2

Absolutely the slowest Tim’s on the planet. 6 people working, 5 walking around with ‘busy work’ doing everything but actually preparing food or taking orders. This is what it would look like if you sedated heavily a bunch of random people and let them go behind the counter.
It actually is fascinating to observe!!! And Observe we can as we line up for 20-30 minutes for a coffee.

Atmosphere: 1

Food: 3

Service: 1

We were hungry and tired after hours of treatment at the hospital. An Indian lady in the staff made our day. She suggested the best quinoa salad bowl that was filling and the coffee was the most delicious French Vanila I ever had. Thank you for the amazing service

Atmosphere: 5

Food: 5

Service: 5

Pretty good most of the time

Seems like staff avoid making eye contact with mobile order users. They pile all the orders on a cart but never ask anyone if they’re waiting for a mobile order.

Atmosphere: 1

Food: 3

Service: 1

Absolutely disgusting, I have been there off and on all week as my grandbaby is there. Yesterday Sep 15th got a medium Cold Brew.. drank it all, last sip I felt something touch my lip, I spit it back into cup. Slowly poured the rest of the liquid out and sone gross, slimmy thing came out of the cup. It was the size of my pinky nail, slimmy and squishy but would not squish.. so bouncy too. WHAT is that??? I AM most definitely going to complain to corporate, that to me is gross and unsanitary.. I have no idea what it was

Busy. Not enough staff. App doesn’t show all available food so not able to use.

Atmosphere: 3

Food: 3

Service: 2

They need extra man power.poor service

Atmosphere: 3

Food: 5

Service: 1

Takes absolutely forever to get your coffee never mind food. Size of food (breakfast sandwiches, bagels, etc) are hardly ever consistent. Service has got alot worse in the new hands.

Atmosphere: 2

Food: 2

Service: 1

I recognize when places are busy but it’s clear that this location lacks routine. I stood in the ordering line for 37 minutes and stood in the pick up line for another 10. Even mobile ordering will have you standing there for 15+ minutes. The place wasn’t even that busy.

Atmosphere: 1

Food: 3

Service: 1

Awful. Simply awful. Based on the 1 star reviews from others, that should tell you something. I've voiced my disappointment and concerns via email and got nothing but a "whoopsies, sorry" in return. This is easily one of the worst Tim Hortons, and HORRIBLY run. The manager of this location needs to be fired or severely retrained because he has no idea how to run a business. The staff are rude and slow and have more interest in chatting amongst themselves instead of helping customers. And last - you'll see they can't be bothered to do anything other than post a pre-written "cut and past" response saying "thanks for your concerns, please reach out to customer relations at www.timhortons...blah blah blah". The same thing the post on every review. Embarrassing. 0/10.

Vegetarian options: n/a

Atmosphere: 1

Food: 1

Service: 1

If I could give this 0 stars I would waited 1/2 hr for a coffee the cashier was rude by slamming my coffee on the counter and the other cashier the one with the purple hair was yelling at the customers I understand this is a stressful job being rude doesn’t help training in dealing with customers is greatly needed

Atmosphere: 1

Service: 1