TERRIBLE today (Sept. 28, 2025 3:56pm) I’m waiting so long 35minutes. For take 12 they took a long time. Staffs are not diligent doing their job. Many customers are left the store waiting so long m.
Service: 1
Carolyn Fehr
I'm not sure why but there is 2 employees at this store who think that it's normal to dig inside their nose using their thumb in front of the sandwich counter. Where customers could see them. BOTH wear shalls different colors daily. When they attempt to serve me. I ignore them and never ever order food from this store. The manager was not approachable when I complained. The staff at this store need better food handling training.
Atmosphere: 1
Food: 1
Service: 2
prabh mahl
Early Morning staff very polite and friendly Make my day with good vibes and positive energy
Atmosphere: 5
Food: 5
Service: 5
Dranreb Mangulabnan
Poor service, waiting for almost 30 minutes. I had to wait for a few minutes to enter the line, but there were a lot of staff on duty. There was only one POS machine that was functioning and one person was taking the order at the same time preparing also.
Atmosphere: 3
Food: 4
Service: 1
J
The place is swarming with flies and they crawl all over the baked goods. Extremely gross. At least the Tim's in the 7-11 a couple blocks down isn't infested with flies. I highly recommend you avoid this location and look for another that actually puts effort into quality control, or just avoid Tim's and get your morning coffee and food at McD's.
Atmosphere: 1
Food: 1
Service: 3
HAIRFORCE Barber's Ltd.
Alec have good customer service. Good young GUN
Atmosphere: 5
Food: 5
Service: 5
Hasina Ahmad
I guess it’s the best time to Horton in all Edmonton so quite and with a nice service
Atmosphere: 5
Food: 5
Service: 4
Nicholas de Mimsy-porpington
Average Tim's as far as the food and drinks go. That said, I'm literally swatting flies away while sitting at the table typing this out. There are dozens of flies buzzing around.
Atmosphere: 1
Food: 3
Service: 2
Tyler Matthews
This place man! It takes 30 minutes to get servered when there's only two or three people in front of you. And this is the second time I've ordered something and they didn't give me what I ordered. Hey manager. Do your freaking job. If your front of house staff can't even handle a small line up get out there and help them. It's ridiculous. I'm literally wasting money because you guys aren't even trying to make out drinks. How do you forget to put coffee in a coffee!!!!? Y'all need some serious help and if this is a reflection on management get new manager because there's tons of people who want a job.
Atmosphere: 1
Food: 1
Service: 1
Navneet Kaur
Zero Stars if I Could The service at Tim Hortons was awful. I waited for ages, and even though I called out to the staff to take my order, they completely ignored me. No one bothered to help. If I could give less than one star, I would. Definitely not coming back.
Drive thue sucks they don’t even know how to take orders wait time is Soo long because they were unable to understand what i was ordering and the food was cold there was no sugrr in my steep tea and i have asked for everything bagle with cream cheese but the cheese was missing. Not satisfied
Atmosphere: 1
Food: 1
Service: 1
Alrich banez
When I was ordering food someone tryed to pay for my brother and my friend but they didn't have money or something so it took 30 minutes until one of the workers paid for me, my brother, and my friend. I'll never forget get this day.
Atmosphere: 5
Food: 5
Service: 5
Eliza
Today, I ordered 2 medium iced coffees with lighter ice and both were filled well below the normal top line. I asked the women to fill them up more, her response “that’s where we fill them when you ask for less ice”. How is that? The ice you put in your drinks is insanely ridiculous as is but now you’re trying to scam me out of 1/6 of my drink that I paid the same price for!?! Come on Tim Hortons…. I can go to Starbucks, ask for NO ice and still get a full drink….
2 years later….. This location is on a MAJOR downhill. I am an everyday customer. Stale buns and donuts constantly to the point you’re choking it’s so disgustingly dry. YOU SHOULD NOT BE KEEPING FOOD OVERNIGHT.
This location believes in a “do it yourself” method because they can’t hire quality workers so when you order a sandwich, you have to remove the top bun and actually build the sandwich yourself because they just throw everything in. They don’t properly spread the mayo, lay the bacon or tomatoes. Here’s a picture of my BLT a few weeks ago, at least the bacon made it into the bag….
Laziness, put simply.
Atmosphere: 1
Food: 1
Service: 1
Ava Wolf
Unfortunately this location is quite dirty, tables, floor, chairs are cleaned rarely. The staff is always new, and not trained. Lots of room for improvement.
TERRIBLE today (Sept. 28, 2025 3:56pm) I’m waiting so long 35minutes. For take 12 they took a long time. Staffs are not diligent doing their job. Many customers are left the store waiting so long m.
Service: 1
I'm not sure why but there is 2 employees at this store who think that it's normal to dig inside their nose using their thumb in front of the sandwich counter. Where customers could see them.
BOTH wear shalls different colors daily.
When they attempt to serve me. I ignore them and never ever order food from this store.
The manager was not approachable when I complained.
The staff at this store need better food handling training.
Atmosphere: 1
Food: 1
Service: 2
Early Morning staff very polite and friendly
Make my day with good vibes and positive energy
Atmosphere: 5
Food: 5
Service: 5
Poor service, waiting for almost 30 minutes.
I had to wait for a few minutes to enter the line, but there were a lot of staff on duty. There was only one POS machine that was functioning and one person was taking the order at the same time preparing also.
Atmosphere: 3
Food: 4
Service: 1
The place is swarming with flies and they crawl all over the baked goods. Extremely gross. At least the Tim's in the 7-11 a couple blocks down isn't infested with flies. I highly recommend you avoid this location and look for another that actually puts effort into quality control, or just avoid Tim's and get your morning coffee and food at McD's.
Atmosphere: 1
Food: 1
Service: 3
Alec have good customer service. Good young GUN
Atmosphere: 5
Food: 5
Service: 5
I guess it’s the best time to Horton in all Edmonton so quite and with a nice service
Atmosphere: 5
Food: 5
Service: 4
Average Tim's as far as the food and drinks go. That said, I'm literally swatting flies away while sitting at the table typing this out. There are dozens of flies buzzing around.
Atmosphere: 1
Food: 3
Service: 2
This place man! It takes 30 minutes to get servered when there's only two or three people in front of you. And this is the second time I've ordered something and they didn't give me what I ordered. Hey manager. Do your freaking job. If your front of house staff can't even handle a small line up get out there and help them. It's ridiculous. I'm literally wasting money because you guys aren't even trying to make out drinks. How do you forget to put coffee in a coffee!!!!? Y'all need some serious help and if this is a reflection on management get new manager because there's tons of people who want a job.
Atmosphere: 1
Food: 1
Service: 1
Zero Stars if I Could
The service at Tim Hortons was awful. I waited for ages, and even though I called out to the staff to take my order, they completely ignored me. No one bothered to help. If I could give less than one star, I would. Definitely not coming back.
Service: 1
Restaurantji Recommends
Drive thue sucks they don’t even know how to take orders wait time is Soo long because they were unable to understand what i was ordering and the food was cold there was no sugrr in my steep tea and i have asked for everything bagle with cream cheese but the cheese was missing. Not satisfied
Atmosphere: 1
Food: 1
Service: 1
When I was ordering food someone tryed to pay for my brother and my friend but they didn't have money or something so it took 30 minutes until one of the workers paid for me, my brother, and my friend. I'll never forget get this day.
Atmosphere: 5
Food: 5
Service: 5
Today, I ordered 2 medium iced coffees with lighter ice and both were filled well below the normal top line. I asked the women to fill them up more, her response “that’s where we fill them when you ask for less ice”. How is that? The ice you put in your drinks is insanely ridiculous as is but now you’re trying to scam me out of 1/6 of my drink that I paid the same price for!?! Come on Tim Hortons…. I can go to Starbucks, ask for NO ice and still get a full drink….
2 years later….. This location is on a MAJOR downhill. I am an everyday customer. Stale buns and donuts constantly to the point you’re choking it’s so disgustingly dry. YOU SHOULD NOT BE KEEPING FOOD OVERNIGHT.
This location believes in a “do it yourself” method because they can’t hire quality workers so when you order a sandwich, you have to remove the top bun and actually build the sandwich yourself because they just throw everything in. They don’t properly spread the mayo, lay the bacon or tomatoes. Here’s a picture of my BLT a few weeks ago, at least the bacon made it into the bag….
Laziness, put simply.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this location is quite dirty, tables, floor, chairs are cleaned rarely. The staff is always new, and not trained. Lots of room for improvement.
Atmosphere: 2
Food: 3
Service: 2
long service and flies inside
Atmosphere: 2
Food: 4
Service: 2
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