Tim Hortons
3042 Granville Dr NW, Edmonton
(780) 341-4420
Recent Reviews
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We visited the Tim Hortons drive-thru to order coffee and food, but unfortunately, no one came to the window to take our payment. We waited around ten minutes without any response. We really like Tim Hortons, but this experience was disappointing — hope the service improves in the future.
Typical Tim's
Atmosphere: 3
Food: 4
Service: 3
Great service, incredibly friendly. I head there before I go to work and I am always impressed by the staff. Raymond, Mary Jane… and everyone else, honestly. Everybody there really takes care of the customers and the environment. They have something special at this Tims and I am grateful for it. Thank you so much, guys!
Great customer service from Manveer! She is very friendly and helpful. Really appreciate
Atmosphere: 5
Food: 5
Service: 5
Great service by Manveer
Atmosphere: 5
Food: 5
Service: 5
This is the BEST Tim Horton's in the Province as far as I'm concerned. Cathy and her staff are SO friendly and my order is always correct.
Atmosphere: 5
Food: 5
Service: 5
Have never had any issues with workers but their quality has gone way down. Donuts taste stale, coffee doesn't taste right. You can get 3 drinks all made the same and they all taste different. Just not good anymore.
Drive through the least efficient in the city. Long wait!
I dont usually write reviews, but I just had to for this place because of the great experience I had. I came in one time while I was in a bit of a rush and ordered an iced capp. Julia, the staff who helpd me, immediately noticed and handled my order so quickly. What stood out even more was how friendly and accommodating she was. That small gesture honestly turned my day around and left a positive impression. Experiences like this deserve recognition. Big thanks to Julia, and I’ll definitely be coming back. Highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
I go through this Tim Hortons drive-thru pretty often and there’s a girl there, I think her name’s Mehak or Mehar. She’s always super friendly and greets me with a smile. Last time I couldn’t decide between the sparkling lemonade or a frozen drink, and she helped me out with the choice. She even remembers my usual ice cap order — before I even say it. Service like that is why I keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately the staff were not attentive to the order and didn't clarify, just made an order of what she thought she heard and we were disappointed. My friend was unwilling to take her drink back and ended up throwing it out.
Atmosphere: 5
Food: 2
Service: 2
Common, #GARY bro, we’re from the same country! And yet, you act like serving Indians is the worst chore in the world. Customers from other countries get smiles and greetings, but the moment I walked in, your attitude completely changed. Annoyed, dismissive, and petty – it’s embarrassing that someone from our own community behaves like this.
Honestly, Gary, you should be ashamed of yourself. Grow up, show some respect, and stop acting like it’s a favor to serve your own people. I will never return to this branch as long as you are working – and I hope others think twice before dealing with someone this childish and disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Good drive through, very decent, double confirmation for the order and a fast service as well.👍
Atmosphere: 5
Food: 5
Service: 5
This location is on my way to work, really enjoy the service here. food and coffees are always fresh and tasty. Also, drive-through staff are super friendly, especially Manveer who always has a big smile every time I see her!
Atmosphere: 5
Food: 5
Service: 5
Wanted to share how impressed I was with the excellent customer service I received from Mikel (hope I got the spelling right) earlier this morning! It was refreshing and lovely to experience!!
Atmosphere: 5
Food: 5
Service: 5
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