Tim Hortons

18314 Lessard Rd NW, Edmonton
(780) 444-9339

Recent Reviews

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Oh waw I couldn’t sit and drink my tea in this store- it is bloody cold !!!!!!!

Matthew “sK-Speed”

Day time ain't the greatest at best. Evenings and nighttime are far superior. Finding hair in food happens more frequently during day time.

Communications is key to maintaining happy customers, people asking for refunds for finding long black hair in the food should have knowledge of what's going on, not be left standing there waiting there for ten minutes not knowing what's going on.

Also my wife decided to ask for a Tim Hortons Lite Ice Cap. And got a regular ice cap, so I got it but it's not what she asked for.

Atmosphere: 2

Food: 2

Service: 2

Nathan W

Slowest drive thru in all of Edmonton. You’re better off driving to the Hamptons.

Food: 4

Service: 3

Scott Troudt

It’s Tim Hortons, so my expectations are typically quite low to begin with. The staff here and food are acceptable, but the constant waiting at the order screens in the drive thru so they can game their wait time metrics is ultra annoying. The drive thru can be backed up into the parking lot and they still make people wait so they can have the order ready when they arrive at the window. Your wait time metrics are not my problem. Today, I had a man behind me swearing at me because I was told to wait at the order screens, even though there were no cars between me and the pick up window. I won’t be back.

Food: 3

Service: 2

Jeffrey McTaggart

Excellent service from the young staff.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

mela dion

Slowest place I've ever been
I lost a year of my life sitting here and not a single person was served

I had enough time to write this !

Service: 1

Kendel Butler

Order is always wrong but i show up around 430am so i dont blame them too much. The staff are super nice

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Apple Fritter

Connel Coughlan

Horrible service! Unfriendly staff! Took forever to get my coffee! And waited 10 minutes just to get my order in!!!

Atmosphere: 1

Food: 2

Service: 1

john mcmaster

Only used the drive through ...fast and efficient... consistent products

Shirin Training

Stood for at least 20min for service at the counter as they were busy taking orders at the drive in traffic :(

Atmosphere: 1

Food: 3

Service: 1

Dominic Ballermann

Their boston cream is amazing, pizza could be better

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Donuts

Ed Bam

why oh why do you hire people who dont speak english for the drivethrough? ive been watching my wife try and order a farmers wrap meal for 10 mins. the long line makes sence now.

Nicole Chaitram-Daban

I ordered a breakfast biscuit with susage and bacon at the drive-through today. When I reached home, I discovered that the bacon was omitted. This is really frustrating because I paid for bacon. The staff rushes the customer at the window so that the wait time will be minimal. However, they also need to ensure that the customer get their correct order. Kindly do your job properly.

Atmosphere: 4

Food: 3

Service: 3

Ilham

This is worst Tim Horton in whole Edmonton, the staff are rude, I complained to its manager but he couldn't solve the issue, i request to Tim Horton’s owners to change the manager for this Tim Horton as he is good for nothing.

Mathews Abraham

Great place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Apple Fritter

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