Tim Hortons

18314 Lessard Rd NW, Edmonton
(780) 444-9339

Recent Reviews

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themonster8d best?

They are so slow at night time

Sneha Bishnoi

Service was too good

Eli Angeles

was told they were out sold out of honey dipped timbits at the drive thru, went inside and there was a full basket of them sitting there

Emily M

The older tim Hortons employee working the window is SOOOO rude. NO customer service NOT patient or kind. Should NOT be working the window where they’re supposed to be excelling at customer service. WOW. Fast and furious service. Cold wraps filled with warm egg is disgusting. No pride. Along with not know how to properly making ordered drinks without having to redo x3. I do not recommend.

Sherry Chamberlain

Tim Hortons: where coffee meets comfort and Timbits are basically Canadian currency. Whether it’s a steeped tea or a breakfast sandwich on the go, it’s the fuel of friendly mornings and hockey dreams.

A Y

Oh waw I couldn’t sit and drink my tea in this store- it is bloody cold !!!!!!!

Matthew “sK-Speed”

Day time ain't the greatest at best. Evenings and nighttime are far superior. Finding hair in food happens more frequently during day time.

Communications is key to maintaining happy customers, people asking for refunds for finding long black hair in the food should have knowledge of what's going on, not be left standing there waiting there for ten minutes not knowing what's going on.

Also my wife decided to ask for a Tim Hortons Lite Ice Cap. And got a regular ice cap, so I got it but it's not what she asked for.

Atmosphere: 2

Food: 2

Service: 2

Nathan W

Slowest drive thru in all of Edmonton. You’re better off driving to the Hamptons.

Food: 4

Service: 3

Scott Troudt

It’s Tim Hortons, so my expectations are typically quite low to begin with. The staff here and food are acceptable, but the constant waiting at the order screens in the drive thru so they can game their wait time metrics is ultra annoying. The drive thru can be backed up into the parking lot and they still make people wait so they can have the order ready when they arrive at the window. Your wait time metrics are not my problem. Today, I had a man behind me swearing at me because I was told to wait at the order screens, even though there were no cars between me and the pick up window. I won’t be back.

Food: 3

Service: 2

Jeffrey McTaggart

Excellent service from the young staff.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

mela dion

Slowest place I've ever been
I lost a year of my life sitting here and not a single person was served

I had enough time to write this !

Service: 1

Kendel Butler

Order is always wrong but i show up around 430am so i dont blame them too much. The staff are super nice

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Apple Fritter

Connel Coughlan

Horrible service! Unfriendly staff! Took forever to get my coffee! And waited 10 minutes just to get my order in!!!

Atmosphere: 1

Food: 2

Service: 1

john mcmaster

Only used the drive through ...fast and efficient... consistent products

Shirin Training

Stood for at least 20min for service at the counter as they were busy taking orders at the drive in traffic :(

Atmosphere: 1

Food: 3

Service: 1

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