Tim Hortons
4310 66 St NW, Edmonton
(780) 485-9660
Recent Reviews
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All time fav french vanilla
Yummy donuts on Father’s day . Thank you for your service .
This location makes the best iced coffees in the city.
I had a really frustrating experience at this Tim Hortons today. Went around 12.40 pm I got the wrong order, and when I went back to get it corrected, instead of apologizing, this girl named Gurmeen started lecturing me on how I should have placed the order. It came off as rude and dismissive, and I felt like my concern wasn’t being taken seriously at all. Everyone makes mistakes, but good customer service means handling them with respect—not shifting blame onto the customer. Very disappointing.
I would suggest you to provide training on customer service to your employees. No customer likes to be treated that way.!!!!!!
I got to this Tim hortons nearly everyday. Nothing wrong with the food but wow, what horrible customer service from the same guy all the time, (name redacted). I really think if they care about their customer base they should be more concerned about training their staff on not being so rude to customers.
Update: I won’t need to be filling out the form that they suggest because over this past few days I have seen a noticeable improvement in the customer service, especially by the previously named employee. I appreciate the effort of the establishment to address customer concerns.
Fantastic. This has been my morning go-to for over 10 years and I wouldn't have it any other way.
Great costumer service
Atmosphere: 5
Food: 5
Service: 5
Best Tim Hortons crew in Edmonton!$
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese
Hands down the best Tim Hortons team! I’ve been to multiple but this is always my morning stop now for steeped tea. Always remember me. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Picked up some food from here on oct 24, 2024 around 9:06 AM. That included FV with 1/4 dark roast, a maple BELT bagel (which were good). But when I asked for muffin they only had one option, which was very odd to me. As i was in drive through, and trying not to hold up. I took that option which was pumpkin seed muffin. I was already suspicious that they might not be fresh. Since I had this food my tummy is upset. I have not had anything else to eat from outside.
If any one else also had same experience please share. I am posting it on Monday morning October 28, 2024. My tummy is hurting now.
Food: 1
Service: 3
Recommended dishes: Bagel B E L T
Restaurantji Recommends
Clean and quick
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg & Cheese, Toasted Bagel, Chili, Crispy Chicken, Soup
My husband and I love coming to this location! We come multiple times throughout the day, deedee is our favourite she really makes the place the great place it is! We love it here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Chicken, Smile Cookies, Bacon Grilled, Entil Soup, Egg & Cheese, Chicken Wrap, Toasted Bagel, Bacon Ranch, Bacon Club, Wrap & Biscuit, Mini Wrap, Breakfast Biscuit, Sausage, Chili, Salad, Cheese Melt, Bottled Water, Bagel B E L T, Crispy Chicken, Soup
Every time mess up a simple order
Atmosphere: 1
Food: 1
Service: 1
The service was superb. Appreciate the staff when it comes to dealing with customers..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Bagel, Mini Wrap
I go here each morning for a cuppa coffee. It's burnt every damn time. For the most part, I've just stopped getting coffee and just get food instead. The food is good. The drinks are always off/burnt.
I'm not wanting to harp on the workers there but I don't see them writing time on the pots, and they mix old with new. I'd love nothing more than a nice coffee to start the day. This offends my first world view on Western society
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Bagel B E L T
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