This location lacks common sense , customer service, cleanliness. This has been the case for almost 2 years at this location and nothing has changed…. Change these employees out for people who know what they are doing and have customer service!!!! Thanks for the burnt bagel too
Atmosphere: 1
Food: 1
Service: 1
Arvee Alfonso
Saw one picked a timbit off the floor and put it back,; female employees too busy chatting WORST CUSTOMER service; EMPLOYEES DON’T ever greet nor use their manners! Ehat a shame!
Inder Jeet
evening person is too good..everytjne we got lunch and sandwhich from there..always fresh ..keep it up
Atmosphere: 5
Food: 5
Service: 5
Ms Singh
Great service. Appreciate the lady who always there with smile and dedication ..recommend to order loaded wraps only here , otherwise in other stores they only provide less quantity wrap.
Atmosphere: 5
Food: 5
Service: 5
Jagjeet Gill
Very yummy
Atmosphere: 5
Food: 5
Service: 5
Tejveer Singh
This is very upsetting. The lady literally brewed my “fresh steeped tea” in an old pot that already had some old steeped tea in it — and she did it right in front of me. Like, we’re paying for our food, man. At least have some sense of service. I really wanted to say something, but I didn’t. Honestly, Tim Hortons is the worst everywhere and they’ll never do anything about it. I should just ask you guys to give me my money back. I don’t care if it’s just a dollar — I paid what you asked, so give me my food fresh.
Atmosphere: 1
Food: 1
Service: 1
Ray Law
Very quick service, even though the person was by herself and looking after the the front counter and the drive through. Then she was preparing order's. Very efficient person.
Atmosphere: 5
Food: 5
Service: 5
Swim Ding
As of Oct 3, 2925, this place has gone downhill in service and quality. My usual TH was packed, so I stopped in here, no line up. Great! Should have been the warning ⚠️ I ordered my coffee, Simply Sausage with cheese, on biscuit, and a hasbrown. I drove away, took a bite of the hash brown, it felt like I was eating cardboard. My one dog wouldn't eat it. I checked the sandwich as I had pulled over to enjoy it. I open it up and it's a egg, cheese biscuit. Okay..... LoL it's not even busy and they can't even get the order right, I quit eating the eggs from any TH as there not very good. I drove back to the store, showed the guy that served me as he seen me walking back in. Explained what I got, his coworker laughed and went to make a new one. Forget that, I asked for a refund, the coffee was a downer as well, doubt they put in my correct order for my coffee as it was bitter. I'm down with the location l, personally.
Atmosphere: 3
Food: 1
Service: 1
sukhveer kaur
Worst customer service ever. Staff is very rude , don’t have any sense to talk with customer. Not just once but twice this has happened with me at this location
Service: 1
Mohamed Fadl
They don’t know how to make customer service Arsh shutting on me when I told her this the wrong address, I don’t accept that from this company , She should be polite and have some patient
Drive thru workers were too busy speaking Punjabi to scan my Tim’s app code. I went back same time the next day & they won’t own their mistake. “Thanks Trudeau”
Service: 1
salman quadri Syed
All time fav french vanilla
Ravv StaR
Yummy donuts on Father’s day . Thank you for your service .
James Philp
This location makes the best iced coffees in the city.
shweta LNU
I had a really frustrating experience at this Tim Hortons today. Went around 12.40 pm I got the wrong order, and when I went back to get it corrected, instead of apologizing, this girl named Gurmeen started lecturing me on how I should have placed the order. It came off as rude and dismissive, and I felt like my concern wasn’t being taken seriously at all. Everyone makes mistakes, but good customer service means handling them with respect—not shifting blame onto the customer. Very disappointing. I would suggest you to provide training on customer service to your employees. No customer likes to be treated that way.!!!!!!
This location lacks common sense , customer service, cleanliness. This has been the case for almost 2 years at this location and nothing has changed…. Change these employees out for people who know what they are doing and have customer service!!!! Thanks for the burnt bagel too
Atmosphere: 1
Food: 1
Service: 1
Saw one picked a timbit off the floor and put it back,; female employees too busy chatting WORST CUSTOMER service; EMPLOYEES DON’T ever greet nor use their manners! Ehat a shame!
evening person is too good..everytjne we got lunch and sandwhich from there..always fresh ..keep it up
Atmosphere: 5
Food: 5
Service: 5
Great service. Appreciate the lady who always there with smile and dedication ..recommend to order loaded wraps only here , otherwise in other stores they only provide less quantity wrap.
Atmosphere: 5
Food: 5
Service: 5
Very yummy
Atmosphere: 5
Food: 5
Service: 5
This is very upsetting. The lady literally brewed my “fresh steeped tea” in an old pot that already had some old steeped tea in it — and she did it right in front of me. Like, we’re paying for our food, man. At least have some sense of service. I really wanted to say something, but I didn’t. Honestly, Tim Hortons is the worst everywhere and they’ll never do anything about it. I should just ask you guys to give me my money back. I don’t care if it’s just a dollar — I paid what you asked, so give me my food fresh.
Atmosphere: 1
Food: 1
Service: 1
Very quick service, even though the person was by herself and looking after the the front counter and the drive through. Then she was preparing order's. Very efficient person.
Atmosphere: 5
Food: 5
Service: 5
As of Oct 3, 2925, this place has gone downhill in service and quality. My usual TH was packed, so I stopped in here, no line up. Great! Should have been the warning ⚠️ I ordered my coffee, Simply Sausage with cheese, on biscuit, and a hasbrown. I drove away, took a bite of the hash brown, it felt like I was eating cardboard. My one dog wouldn't eat it. I checked the sandwich as I had pulled over to enjoy it. I open it up and it's a egg, cheese biscuit. Okay..... LoL it's not even busy and they can't even get the order right, I quit eating the eggs from any TH as there not very good. I drove back to the store, showed the guy that served me as he seen me walking back in. Explained what I got, his coworker laughed and went to make a new one. Forget that, I asked for a refund, the coffee was a downer as well, doubt they put in my correct order for my coffee as it was bitter. I'm down with the location l, personally.
Atmosphere: 3
Food: 1
Service: 1
Worst customer service ever. Staff is very rude , don’t have any sense to talk with customer. Not just once but twice this has happened with me at this location
Service: 1
They don’t know how to make customer service
Arsh shutting on me when I told her this the wrong address, I don’t accept that from this company ,
She should be polite and have some patient
Service: 1
Restaurantji Recommends
Drive thru workers were too busy speaking Punjabi to scan my Tim’s app code. I went back same time the next day & they won’t own their mistake. “Thanks Trudeau”
Service: 1
All time fav french vanilla
Yummy donuts on Father’s day . Thank you for your service .
This location makes the best iced coffees in the city.
I had a really frustrating experience at this Tim Hortons today. Went around 12.40 pm I got the wrong order, and when I went back to get it corrected, instead of apologizing, this girl named Gurmeen started lecturing me on how I should have placed the order. It came off as rude and dismissive, and I felt like my concern wasn’t being taken seriously at all. Everyone makes mistakes, but good customer service means handling them with respect—not shifting blame onto the customer. Very disappointing.
I would suggest you to provide training on customer service to your employees. No customer likes to be treated that way.!!!!!!
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