Very unprofessional. Have no idea how to deal with customers
Atmosphere: 1
Food: 3
Service: 1
Jay A
It's a tim hortons.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Water Bottle, Chicken Bacon Ranch Grilled Wrap, Potato Wedges, Farmer's Breakfast Wrap, Donuts, California Club, Grilled Chicken Wrap, Bagels, Chili
Michelle Twidale
Hot chocolate lacked the chocolate part, missing part of our order… won’t be back
Dale Schmidt
Bad customer service, nobody understands English, only manager, big maybe, use to be great
Atmosphere: 1
Food: 1
Service: 1
Youve been Got
Went here on Monday night and tossed off my cappuccino on the way out
The worker was barely coherent and wiped his runny nose with his hand before starting my order, he then wiped down the machine and then put on a lid with his soaked hand pressing it on
Atmosphere: 1
Food: 1
Service: 1
Asgarde
very slow service, I waited 10 minutes to order, there were 3 customers in front of me, I had to leave because my bus was about to arrive
Service: 1
Brian Rowe
This is a very slow Tims for walk-ins. They prioritize Uber deliveries, rarely have sufficient staff at the cash registers, and there is always a lineup. They also don’t seem to care.
Atmosphere: 3
Service: 1
Warren Karuk
If you like sitting with homeless people and wondering if your vehicle will get broken into then this is the spot for you.
Atmosphere: 1
Food: 5
Service: 3
Michael Richard
Great location always busy with a large staff . Never had any issues with this location.
Wheelchair accessibility: Wheelchair friendly.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Bagels
Sarthak Arora
They overcharged me at the first place and then charged me again in the name of giving a refund !!!!
First ,they charged me for the Order turkey melt + Ice Cap (Should’ve been Ice coffee).
Second, They asked me to tap on the paying machine for the refund and that transaction showed deduction on my card (like other transactions.). Then they asked me to pay for the Ice coffee I got.
Third, I pointed that to the manager and showed him my account statement where it says deducted(like all 3 transactions), his response was- It will change tomorrow from debit to credit, if not he asked me to show up again with receipt tomorrow.
On the first place, the staff member didn’t even acknowledge he made a mistake ( overcharging me) and ultimately finding out when I asked for the receipt and brought it up. The mistakes that these guys make due to lack of training is unacceptable. I urge all to be very careful and check receipts, since these guys don’t have any accountability. (Only this Store)
I… I guess I just really don’t like Tim Hortons in general.
As in, the ordering process is always super difficult. There isn’t a paper menu, and the screens displaying the offers are always changing constantly.
The Kiosks are also broken, so the line is very long. Everyone needs to spend quite a while for the screens to rotate through the menu a few times to finish ordering.
As a result, the workers are also very tried all the time. Since communication is very draining here.
Atmosphere: 3
Food: 3
Service: 2
Aksl tanhai
The service was good - I ordered online through the app and received prompt service. However, I noticed that the person in the black shirt, who I believe is the manager or owner, was quite rude when speaking to the staff. I've seen him talking to his employees in a disrespectful manner on multiple occasions.
Also, I always encounter numerous homeless people, which makes it unpleasant when I am with family or friends. Other than that, everything is good.
Very unprofessional. Have no idea how to deal with customers
Atmosphere: 1
Food: 3
Service: 1
It's a tim hortons.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Water Bottle, Chicken Bacon Ranch Grilled Wrap, Potato Wedges, Farmer's Breakfast Wrap, Donuts, California Club, Grilled Chicken Wrap, Bagels, Chili
Hot chocolate lacked the chocolate part, missing part of our order… won’t be back
Bad customer service, nobody understands English, only manager, big maybe, use to be great
Atmosphere: 1
Food: 1
Service: 1
Went here on Monday night and tossed off my cappuccino on the way out
The worker was barely coherent and wiped his runny nose with his hand before starting my order, he then wiped down the machine and then put on a lid with his soaked hand pressing it on
Atmosphere: 1
Food: 1
Service: 1
very slow service, I waited 10 minutes to order, there were 3 customers in front of me, I had to leave because my bus was about to arrive
Service: 1
This is a very slow Tims for walk-ins. They prioritize Uber deliveries, rarely have sufficient staff at the cash registers, and there is always a lineup. They also don’t seem to care.
Atmosphere: 3
Service: 1
If you like sitting with homeless people and wondering if your vehicle will get broken into then this is the spot for you.
Atmosphere: 1
Food: 5
Service: 3
Great location always busy with a large staff . Never had any issues with this location.
Wheelchair accessibility: Wheelchair friendly.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Bagels
They overcharged me at the first place and then charged me again in the name of giving a refund !!!!
First ,they charged me for the Order turkey melt + Ice Cap (Should’ve been Ice coffee).
Second, They asked me to tap on the paying machine for the refund and that transaction showed deduction on my card (like other transactions.). Then they asked me to pay for the Ice coffee I got.
Third, I pointed that to the manager and showed him my account statement where it says deducted(like all 3 transactions), his response was- It will change tomorrow from debit to credit, if not he asked me to show up again with receipt tomorrow.
On the first place, the staff member didn’t even acknowledge he made a mistake ( overcharging me) and ultimately finding out when I asked for the receipt and brought it up.
The mistakes that these guys make due to lack of training is unacceptable.
I urge all to be very careful and check receipts, since these guys don’t have any accountability. (Only this Store)
Atmosphere: 1
Service: 1
Restaurantji Recommends
I… I guess I just really don’t like Tim Hortons in general.
As in, the ordering process is always super difficult. There isn’t a paper menu, and the screens displaying the offers are always changing constantly.
The Kiosks are also broken, so the line is very long. Everyone needs to spend quite a while for the screens to rotate through the menu a few times to finish ordering.
As a result, the workers are also very tried all the time. Since communication is very draining here.
Atmosphere: 3
Food: 3
Service: 2
The service was good - I ordered online through the app and received prompt service. However, I noticed that the person in the black shirt, who I believe is the manager or owner, was quite rude when speaking to the staff. I've seen him talking to his employees in a disrespectful manner on multiple occasions.
Also, I always encounter numerous homeless people, which makes it unpleasant when I am with family or friends.
Other than that, everything is good.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cilantro Lime Chicken, Potato Wedges
Location, location, location
Closed washrooms
Bad experience. Staff is not cooperative. Give you the wrong food item even the manager is the same as staff.
Food: 1
Service: 1
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