Tim Hortons

This is a terrible Tim Hortons! I go here almost every day and the workers are incredibly rude. Every time I show up this one specific worker is always rolling her eyes at me and making rude and nasty remarks. The food was fine however when I walk in and ask for a bag they always charge me 20¢ for one and one day I went and the same worker started yelling and arguing with me calling me a liar for claiming that I’ve paid for a bag even though she was on of the workers that had charged me for one. Please hire better people because the ones working there are absolutely disgusting and horrible people.

From the friendly and efficient staff to the delightful ambiance and the consistently good food, everything harmonizes to create a truly unique.

Thanks gurls for serving me 2 dozen donuts at at the last moment by making on the spot. Thanks

Thank for serving with smile both gurls working in evenings are so helpful

Trying to order they make you wait so they can make their drive through time I used to work for him Hortons as a manager and I must say I'm very displeased with this please I hope a manager sees this!!

They told me to hurry up in the line up when I was counting cash to give them rude service to tell a paying customer to hurry up cause they have drive through time!

Do better or higher better staff!! Not coming here again also recommending anyone I know to not come here! Not the first time either last time I waited half an hour for my cold sandwich!.

Something I notice all the time when I buy coffee—people handling the cup with their hands all over the lid and sides. It’s really not hygienic. I always end up going home and washing the cup and lid before drinking. Not trying to be rude, but proper training on how to hold a cup goes a long way. You don’t need to touch every inch of it. Please be more mindful—cleanliness matters to a lot of us.

Taking too much time for order and put extra sugars in all cups , but we said sugar only in one cup and rest of cups no sugar

The manager is extremely helpful!!

Atmosphere: 5

Food: 5

Service: 5

This is my go to place food is really good and one of the employee name anmol is very kind she always treat me good with a beautiful smile this is one of the best tims location so far

Atmosphere: 5

Food: 5

Service: 5

They serve with kindness, always my go to location best service ever

Atmosphere: 5

Food: 5

Service: 5

The lady (manager I think) is vey rude and doesnt know "C" of customer service. I asked them to brew fresh tea for me still they handed me old, I can tell as I only drink steeped tea on daily basis. I was talking to the guy with turban (nicest guy ever), same lady and other lady started talking from back, how unprofessional. Then same girl handed us the drink, I said "Thank you" and she didnt reply. I think this location should get some classes on customer service.

5 stars for the guy with Turban as he is always vey nice and professional. Otherwise you dont even deserve 1 star.

You guys definitely need to do something with your staff with amount of reviews you are getting on the rude behavior of your employees.

Atmosphere: 1

Food: 1

Service: 1

I want to bring this up to someone’s attention so that a change can be made. I went to grab my morning tea, I requested to get it fresh while I was ordering and told her that I don’t mind waiting. The girl told me that it’s always fresh. I tasted the tea while after I got it, it was not fresh. A really nice guy opened the window and took the tea back to replace it with the fresh one and asked me to park at front. 5 stars for the guy. I was really disappointed when one of the lady manager and the other girl standing at the back started yelling that it’s fresh. It was so rude of them to do such things. If a customer is asking for fresh and doesn’t mind waiting, then they should make it fresh. I think proper customer service training should be provided to both the ladies so that customer can get good experience. I really hope to get a reply from the team.

I m regular at this place everyday ... my breakfast lunch dinner at this place everyday ... manager bhupinder is super friendly and all the staff i know them as my brothers and sisters r super super friendly .... ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Great taste and service. First time to this location today

Atmosphere: 5

Food: 5

Service: 5

The staff over here acknowledges my order and , they prepare the perfect drinks

Food: 5