Tim Hortons
1317 175 St SW, Edmonton
(825) 512-3002
Recent Reviews
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Breakfast sandwiches have grey eggs. Not very appetizing
This location seems to be getting worse and worse. Drive through times are insanely long, and I would say orders are wrong over 50% of the time. I had a BELT breakfast bagel this morning that was full of egg shells... I'm done eating food at this location.
Atmosphere: 3
Food: 1
Service: 1
I was here today, paid for 2 combos and when I received my food, I was missing half my order and they gave me the wrong sandwich as well
Food: 1
Service: 1
2.5/5. It is hard to say about this Tims. I have met both super friendly and super negligent employees. The patterns are pretty easy to find.đ«€People going through drive through should pay attention to what they end up getting. They just messed up with my coffee today. I ordered a large with 1 milk and ended up getting 1m2sđ”âđ«. This doesnât happen a lot but still frustrating when it happens.
Atmosphere: 4
Food: 4
Service: 2
Lady in the drive through was clearly not a morning person, very rude. They also forgot to put mayo or any dressing, my sandwich was beyond dry!! This chain used to be a great "before road trip", now is just disappointment every time.
Food: 1
Service: 1
Just went through the drive-thru of this location with an offer FROM THEIR APP. I mention it on the speaker she doesnât say anything. She scans it at the window but doesnât even look if the discount is applied and tries to make me pay. When I tell her the discount did not apply she proceeds to tell me that itâs because I ordered a London fog and that doesnât apply even though the offer is for a specialty tea. I tell her that Iâll take a specialty tea instead and then all of a sudden her colleague is telling me that their system doesnât work with the offers even if they scan it. This is quite confusing⊠why have the Tim Hortons app with offers for customers when it doesnât even work. I even asked if they could do it manually, as managers used to do it when I worked in customer service and they just said no. False advertisement , faulty system and poor customer service. Very disappointed in my experience.
Itâs actually pre busy here
Atmosphere: 4
Food: 4
Service: 4
I had such a wonderful experience at Tim Hortons, all thanks to Ana, the supervisor who went above and beyond to help me with my order. She was incredibly patient, attentive, and ensured everything was exactly as I wanted it. Anaâs warm demeanor and friendly service made my day, and she truly exemplifies excellent customer service. Itâs clear she takes pride in her work, and Tim Hortons is lucky to have someone as dedicated and caring as her on their team. Thank you, Ana, for making my visit exceptional!
Atmosphere: 5
Food: 5
Service: 5
Beautiful sunny shop away from others, fast working, new and pleasant place.
If you're in a time crunch don't go here. Its very slow
Restaurantji Recommends
Nice and clean coffee shop. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Friendly team, delicious food
Atmosphere: 5
Food: 5
Service: 5
How many times can this location give me coffee instead of steeped tea? The people that work here have no idea whatâs going on. If you mobile order you have to go up to the counter and then they start making it. The worst location Iâve ever been to.
**edit** I am convinced this location doesnât sell steeped tea!!! It has been at least 10 times that I have ordered and paid for steeped tea but am given coffee. Absolutely insane.
OK, we go to timâs for coffee and their coffee is terrible in this particular location. Staff is polite and atmosphere is good. And itâs clean, but the food is terrible.
If I have to get coffee, hot or cold, whatever I never go to this particular location . Even the French vanilla does not taste good, which requires certain kind of skill to make it bad đ
Atmosphere: 5
Food: 1
Service: 4
Good place
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