Tim Hortons

1317 175 St SW, Edmonton
(825) 512-3002

Recent Reviews

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Jaden Houle

Breakfast sandwiches have grey eggs. Not very appetizing

Aaron Magnum

This location seems to be getting worse and worse. Drive through times are insanely long, and I would say orders are wrong over 50% of the time. I had a BELT breakfast bagel this morning that was full of egg shells... I'm done eating food at this location.

Atmosphere: 3

Food: 1

Service: 1

Diana Pricop

I was here today, paid for 2 combos and when I received my food, I was missing half my order and they gave me the wrong sandwich as well

Food: 1

Service: 1

Dave Liu

2.5/5. It is hard to say about this Tims. I have met both super friendly and super negligent employees. The patterns are pretty easy to find.đŸ«€People going through drive through should pay attention to what they end up getting. They just messed up with my coffee today. I ordered a large with 1 milk and ended up getting 1m2sđŸ˜”â€đŸ’«. This doesn’t happen a lot but still frustrating when it happens.

Atmosphere: 4

Food: 4

Service: 2

Gloria Guilbert

Lady in the drive through was clearly not a morning person, very rude. They also forgot to put mayo or any dressing, my sandwich was beyond dry!! This chain used to be a great "before road trip", now is just disappointment every time.

Food: 1

Service: 1

Kelly Sophie

Just went through the drive-thru of this location with an offer FROM THEIR APP. I mention it on the speaker she doesn’t say anything. She scans it at the window but doesn’t even look if the discount is applied and tries to make me pay. When I tell her the discount did not apply she proceeds to tell me that it’s because I ordered a London fog and that doesn’t apply even though the offer is for a specialty tea. I tell her that I’ll take a specialty tea instead and then all of a sudden her colleague is telling me that their system doesn’t work with the offers even if they scan it. This is quite confusing
 why have the Tim Hortons app with offers for customers when it doesn’t even work. I even asked if they could do it manually, as managers used to do it when I worked in customer service and they just said no. False advertisement , faulty system and poor customer service. Very disappointed in my experience.

Cargo

It’s actually pre busy here

Atmosphere: 4

Food: 4

Service: 4

N M

I had such a wonderful experience at Tim Hortons, all thanks to Ana, the supervisor who went above and beyond to help me with my order. She was incredibly patient, attentive, and ensured everything was exactly as I wanted it. Ana’s warm demeanor and friendly service made my day, and she truly exemplifies excellent customer service. It’s clear she takes pride in her work, and Tim Hortons is lucky to have someone as dedicated and caring as her on their team. Thank you, Ana, for making my visit exceptional!

Atmosphere: 5

Food: 5

Service: 5

Douglas Wong

Beautiful sunny shop away from others, fast working, new and pleasant place.

Kaden Langstaff

If you're in a time crunch don't go here. Its very slow

Anonymous

Nice and clean coffee shop. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Nataliya Kuts

Friendly team, delicious food

Atmosphere: 5

Food: 5

Service: 5

Brielle Brewer

How many times can this location give me coffee instead of steeped tea? The people that work here have no idea what’s going on. If you mobile order you have to go up to the counter and then they start making it. The worst location I’ve ever been to.

**edit** I am convinced this location doesn’t sell steeped tea!!! It has been at least 10 times that I have ordered and paid for steeped tea but am given coffee. Absolutely insane.

Gagandeep Khosa

OK, we go to tim’s for coffee and their coffee is terrible in this particular location. Staff is polite and atmosphere is good. And it’s clean, but the food is terrible.
If I have to get coffee, hot or cold, whatever I never go to this particular location . Even the French vanilla does not taste good, which requires certain kind of skill to make it bad 😅

Atmosphere: 5

Food: 1

Service: 4

JAANVEER GREWAL

Good place

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