Food is good. Service is terrible and the management is worse.
Atmosphere: 1
Food: 3
Service: 1
Arnie Schwarz
First timer, service was great , food was good , prices were fair. Made reservations so, no wait , our server was awesome , there when we needed it, and not when we didn’t. Over all , a good experience. Baby back ribs were on sale and tasty, filet, was awesome, veg cooked to perfection. I’d definitely go back
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Full Baby Back Ribs
Nino Azurin
We were served by Jenna and man was a wonderful dinner! She took good care of us, food is given to be awesome but she made sure we’re taken care of! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Alexander Martin
Great ribs and great service, awesome and beautiful workers
Atmosphere: 5
Food: 5
Service: 5
Jalapeño Humpa
Amazing food, Amazing service, Taylor was a great server 10/10
Atmosphere: 5
Food: 5
Service: 5
jean poirier
Great food and service was perfect
Atmosphere: 5
Food: 5
Service: 5
Walter Mcfadden
Beauty restaurant first time there I ordered 10oz new York steak med rare , with baked tadder , steak was done right , tender and juicey very delicious, we had a Filapina server and she was amazing , made sure we had everything we needed and was there checking up , give her a 10/10 , The atmosphere of the restaurant was relaxing and clean and professional 👌 I will definitely be back .
Atmosphere: 4
Food: 4
Service: 5
Sherry Duncan
Get the ribs lol seriously. So delicious. Great service .. adjusted our order as requested. I was enjoying my family and didn’t take a single picture .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Full Baby Back Ribs, World-Famous Baby Back Ribs
Farrah Bourque
Amazing food, our waitress Jessica was great 😁💖
Atmosphere: 5
Food: 5
Service: 5
Jc R
First off, imagine going out for your birthday and asking for a slice of cake and they bring you a CHEESECAKE. With NO candle. No “happy birthday.” No nothing. Just dry vibes and disappointment. Like… how hard is it to stick a candle in it and pretend to care? 🎂🚫 Second, I ordered another shot… and never got served. Weird. Sus. Y’all clocked me as soon as I walked in and decided I didn’t deserve basic service?? On my birthday??🚩 And let’s not forget the real kicker: I came in with two blunts in my purse (don’t play with me, I’ve been a stoner for 14+ years, I KNOW what I had). I left with NONE. Y’all had the audacity to accuse my date of shady behavior while your staff was the real problem — stealing from me and gaslighting us.
So, let’s add it up: ❌ No candle on my bday cake ❌ No shot I paid for ❌ Blunts stolen right out my bag ❌ Workers with shady, judgmental attitudes
Tony Roma’s: thanks for the worst birthday ever. Never again. If you want your night ruined and your stuff stolen, this is the place for you.
It is my favorite place to eat.However , I wish you could just buy a full slabs and not the rest of the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World-Famous Baby Back Ribs
Sydney Martens
Food was quite good, however, it took almost an hour to come for two meals in a restaurant that wasn’t very busy. Server was friendly enough, but quite slow.
Atmosphere: 3
Food: 4
Service: 3
Wavey E
The service is always incredible and the food is amazing love the beef ribs!!! Gena Lou was my server and made out experience fantastic. Highly recommend!!!!
Atmosphere: 5
Food: 5
Service: 5
Shonandra Palaguyan
If you value your sanity, money, or even the faint hope of enjoying a meal, avoid Tony Roma’s on 100 Ave like it’s radioactive waste.
From the second I walked in, the air was thick with hostility. The managers, who also happen to be the Indian owners (stating this only as a descriptor, not in a derogatory way), don’t “run” the restaurant so much as patrol it like prison wardens, scanning for any tiny thing they can pounce on. They nitpick staff into the ground, bark orders loud enough for customers to hear, and treat people with a level of condescension that makes your blood boil. I actually overheard one of them snap at a server, “Do it how I said, not how you think,” and another mutter, “This isn’t hard — just listen.” Even the smallest interactions are dripping with impatience and superiority, making the whole place feel hostile and uncomfortable to be in.
It’s painfully clear they have no clue how to run a restaurant. Leadership? Nonexistent. Professionalism? Not a chance. Their entire management style is built on intimidation, micromanaging, and public humiliation.
This isn’t my first bad run-in here, either. On a previous visit, I raised a very real issue with my food. The owner-manager brushed past it with the fakest “sorry” I’ve ever heard, immediately shifted the blame onto me, and made it crystal clear that in their mind, customers are the problem, not their food, service, or behaviour. The arrogance was astounding.
The food? A total afterthought. My ribs were lukewarm, rubbery, and tasted like they’d been reheated for the third time that day. The sides were bland, limp, and sad enough to make you lose your appetite.
This place doesn’t just fail at customer service, it fails at basic respect for human beings. If this is how the owners treat paying guests and their own staff right out in the open, I don’t even want to imagine what goes on behind those kitchen doors. An absolute disgrace to the industry and a very sad thing to see. One of the most unpleasant restaurant experiences you could possibly have in Edmonton.
Atmosphere: 1
Food: 1
Service: 1
Margaret Mousseau
Had the potato soup and salad lunch special on a long weekend. Really enjoyed the potato soup and the caesar salad was good. Both quite substantial portions. I found it was good value. Note that it's asiago cheese though on the salad. Was still good. Server did a great job too. Thank you.
Food is good. Service is terrible and the management is worse.
Atmosphere: 1
Food: 3
Service: 1
First timer, service was great , food was good , prices were fair. Made reservations so, no wait , our server was awesome , there when we needed it, and not when we didn’t. Over all , a good experience. Baby back ribs were on sale and tasty, filet, was awesome, veg cooked to perfection. I’d definitely go back
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Full Baby Back Ribs
We were served by Jenna and man was a wonderful dinner! She took good care of us, food is given to be awesome but she made sure we’re taken care of! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great ribs and great service, awesome and beautiful workers
Atmosphere: 5
Food: 5
Service: 5
Amazing food, Amazing service, Taylor was a great server 10/10
Atmosphere: 5
Food: 5
Service: 5
Great food and service was perfect
Atmosphere: 5
Food: 5
Service: 5
Beauty restaurant first time there I ordered 10oz new York steak med rare , with baked tadder , steak was done right , tender and juicey very delicious, we had a Filapina server and she was amazing , made sure we had everything we needed and was there checking up , give her a 10/10 ,
The atmosphere of the restaurant was relaxing and clean and professional 👌 I will definitely be back .
Atmosphere: 4
Food: 4
Service: 5
Get the ribs lol seriously.
So delicious.
Great service .. adjusted our order as requested.
I was enjoying my family and didn’t take a single picture .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Full Baby Back Ribs, World-Famous Baby Back Ribs
Amazing food, our waitress Jessica was great 😁💖
Atmosphere: 5
Food: 5
Service: 5
First off, imagine going out for your birthday and asking for a slice of cake and they bring you a CHEESECAKE. With NO candle. No “happy birthday.” No nothing. Just dry vibes and disappointment. Like… how hard is it to stick a candle in it and pretend to care? 🎂🚫
Second, I ordered another shot… and never got served. Weird. Sus. Y’all clocked me as soon as I walked in and decided I didn’t deserve basic service??
On my birthday??🚩
And let’s not forget the real kicker: I came in with two blunts in my purse (don’t play with me, I’ve been a stoner for 14+ years, I KNOW what I had). I left with NONE. Y’all had the audacity to accuse my date of shady behavior while your staff was the real problem — stealing from me and gaslighting us.
So, let’s add it up:
❌ No candle on my bday cake
❌ No shot I paid for
❌ Blunts stolen right out my bag
❌ Workers with shady, judgmental attitudes
Tony Roma’s: thanks for the worst birthday ever. Never again. If you want your night ruined and your stuff stolen, this is the place for you.
Atmosphere: 1
Service: 1
Restaurantji Recommends
It is my favorite place to eat.However , I wish you could just buy a full slabs and not the rest of the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World-Famous Baby Back Ribs
Food was quite good, however, it took almost an hour to come for two meals in a restaurant that wasn’t very busy. Server was friendly enough, but quite slow.
Atmosphere: 3
Food: 4
Service: 3
The service is always incredible and the food is amazing love the beef ribs!!! Gena Lou was my server and made out experience fantastic. Highly recommend!!!!
Atmosphere: 5
Food: 5
Service: 5
If you value your sanity, money, or even the faint hope of enjoying a meal, avoid Tony Roma’s on 100 Ave like it’s radioactive waste.
From the second I walked in, the air was thick with hostility. The managers, who also happen to be the Indian owners (stating this only as a descriptor, not in a derogatory way), don’t “run” the restaurant so much as patrol it like prison wardens, scanning for any tiny thing they can pounce on. They nitpick staff into the ground, bark orders loud enough for customers to hear, and treat people with a level of condescension that makes your blood boil. I actually overheard one of them snap at a server, “Do it how I said, not how you think,” and another mutter, “This isn’t hard — just listen.” Even the smallest interactions are dripping with impatience and superiority, making the whole place feel hostile and uncomfortable to be in.
It’s painfully clear they have no clue how to run a restaurant. Leadership? Nonexistent. Professionalism? Not a chance. Their entire management style is built on intimidation, micromanaging, and public humiliation.
This isn’t my first bad run-in here, either. On a previous visit, I raised a very real issue with my food. The owner-manager brushed past it with the fakest “sorry” I’ve ever heard, immediately shifted the blame onto me, and made it crystal clear that in their mind, customers are the problem, not their food, service, or behaviour. The arrogance was astounding.
The food? A total afterthought. My ribs were lukewarm, rubbery, and tasted like they’d been reheated for the third time that day. The sides were bland, limp, and sad enough to make you lose your appetite.
This place doesn’t just fail at customer service, it fails at basic respect for human beings. If this is how the owners treat paying guests and their own staff right out in the open, I don’t even want to imagine what goes on behind those kitchen doors. An absolute disgrace to the industry and a very sad thing to see. One of the most unpleasant restaurant experiences you could possibly have in Edmonton.
Atmosphere: 1
Food: 1
Service: 1
Had the potato soup and salad lunch special on a long weekend. Really enjoyed the potato soup and the caesar salad was good. Both quite substantial portions. I found it was good value. Note that it's asiago cheese though on the salad. Was still good. Server did a great job too. Thank you.
Atmosphere: 4
Food: 4
Service: 5
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