Cosmos Pizza and Donair (Downtown)

Recently they Started serving Biryani.!
One of the best Biryani’s I’ve had in Fort Mac! Reminds me of a home!
Must try!!

Atmosphere: 5

Food: 5

Service: 5

Placed a phone order of pizza and wings at 530 p.m. I was told it would be ready about 610 as they were changing the oil for the wings. Arrived at 615 and the sign said open but the door was locked. Tried calling twice and no answer either time. Tried calling other location and was told that the owners werent the same. Waited in my car for a few minutes and then someone arrived, unlocked the door, and went inside. When I went to pick up the order, I was told 5-10 more min because the order was half ready. Anyway, almost 25 min later my order was ready. Please be honest with your customers and tell the truth - that the order wasn't ready or even started which would give the customer the choice to wait or go elsewhere. Also, don't take orders if nobody is there to prepare orders and not be truthful by saying it would take longer because of changing the oil. A very disappointing experience and will be taking future business elsewhere.

Atmosphere: 1

Food: 4

Service: 1

Wheelchair accessibility: Yes

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Jumbo Donair, Donair-Sub, Onion Rings Large

Not sure why cosmos but I got a large pizza and I was told it was 21.00 and my receipt says I paid only 21 but I got charged 22.26 on my account?? Why is this ? Sounds like someone is trying to scam people i will be back later for my proper receipt or maybe a refund.

Atmosphere: 1

Food: 5

Service: 1

Worst customer service experience in a while. Called the store today to place order and ask about hiring, the lady I was speaking to hung up before I could even finish. I thought it may be an accident, I called back, she eventually picked up and waited until I started speaking before she hung up in my face again. Never going back!!

Atmosphere: 1

Food: 4

Service: 1

Quality food. The owner of this business is a nice man and a hardworking guy.

Atmosphere: 5

Food: 5

Service: 5

I called to place in order and they hung up on me. Thought I got disconnected so I called back and they hung up a second time.

Atmosphere: 1

Food: 1

Service: 1

Good food and good customer service

Atmosphere: 5

Food: 5

Service: 5

Terrible service at best. Avoid this place

Fools, tricks, and froid artists copying the other locations ideas like they are think they are in the business of information technology or something like that. They act like Chinese cell phone tech thieves but they deal with cheese and peppers...

Atmosphere: 1

Food: 1

Service: 1

It’s been a minute I tell ya!! But probably the best pizza crust I had in a long while and probably the freshest pizza I had in awhile, I will for sure be back and recommend!! Thank you so much the delicious pizza!!

Atmosphere: 5

Food: 5

Service: 5

This place is not the original cosmos pizzaGo to the Thickwood one this is the original

Atmosphere: 1

Food: 1

Service: 1

Best pizza and donairs in town

Easy to order

Parking: Plenty of space

Wheelchair accessibility: Ok

Atmosphere: 3

Food: 4

Service: 4

This was my family's go to pizza place since the 80s. And we always loved it. Family all came back to town for a couple days and we decided to get cosmos for dinner because it's always been everyone's favorite pizza place. But heard it was under new management and got a little worried. We were right to be. They have increased the price on most if not all items and severely reduced the quality. They have also completely removed some options off the menu. The sauce was almost non existant and the bit that was there tasted like it came from a jar. And the crust was completely changed as well tasted like delliso almost. The large pizza is also the size of what used to be a medium but price was still increased. To their credit the way the toppings were put on seemed to still be the same. Salad was obviously old and left out completely soggy by the time it made it to us. ALSO no deliveries when I called in so we had to order through skip and pay their extra premiums. Very very disappointing this was in my opinion the best pizza in the country but now I would even prefer a chain like dominos over it. I will stick with OJ's from now on.

Atmosphere: 1

Food: 1

Service: 1