Service is good. Store is clean and well maintained.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Tammy lee Serrick
Staff are courteous and kind to the best of their abilities with the wide range of customers I pretty well enjoy all my visits I feel sad at time's because of other's in store making fun of me as I am a handicapped adult but staff at this Tims location are in my opinion the BEST!!!!šāāāāāš
Vegetarian options: Personal vegetarian options are listed and you can also look online before ordering better to do this then get in a busy line up and start asking too many questions and holding up drive thru or inside line ups as if you research before venturing to Tim's it will help everyone š
Parking: Plenty of close parking available
Kid-friendliness: Children love to visit Tim's if you're child children are not happy Tim's staff and most customers understand š„°
Wheelchair accessibility: Plenty available
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagels, Cream of Broccoli Cheddar Soup, Coffee and Begal, Donuts
Jay Robinson
I went to Tim Hortons to get my son's food., I ordered 3 dozen smiley cookies and drinks for his classmates. I was talking to someone and unfortunatley I didn't here that they calling me already. And they call me again thats when I heared my name. And I heard this 1 crew , (let's hide it in the name BENJAMIN,) saying , "we've been calling you , you deaf, you're not listeningā . I know its my fault for not listening, but that was rude of him. And I asked him bout paper bag coz I have too many things on my hand, and he told me nothing right away w/o even looking for it.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Coffee and Begal
Gunner Brock
Always a great place anytime for food and the greatest coffee in Canada.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Cream of Broccoli Cheddar Soup, Coffee and Begal, Donuts
Bajwa Jot
This place is always full of surprises, you go and order steep tea they will give you DD. Then you have to come back and waste your time with them again to get you right order. Things donāt stop there you order ice coffee with extra cream and they will put extra cane sugar instead of extra cream, this has not happened one time, but a hell alot of times. I usually go there by 8:30 pm which is not even rush hour. May be their employees are under trained or they just donāt want to give you right order. I donāt go here usually until I donāt have other option , but if I go have to double check my order every time and they donāt disappointed me, there will be something wrong with the order every damn time.
Atmosphere: 1
Food: 1
Service: 1
Trinity Brinston
By far the quickest and most accommodating Timās location Iāve been to. The staff are so kind and have even become friends to me!! I look forward to visiting every day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Glendale Calixtro
Francine is very helpful and friendly! Kudos to her good customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Mohamad Khubaib Kazi
I hardly write any negative reviews, especially for workers in the retail or food industry, as I have been one of them. So, I understand the challenges. But this Tims location has always disappointed me, and I only go here if there's no other choice as this location always goes one step lower.
I ordered via drive thru around 8:40 am, a plain bagle toasted with butter and a medium double double. The person working at the window was absolutely unpleasant. No words were exchanged. When I pulled up at the window, the pinpad was already extended while they didn't even look at me, forget about asking to scan the points card. Once they saw my points card, they scanned and took payment. Gave me coffee, no bagle, and closed the window. A couple of minutes later, they realized I had only been given half order. Came back and gave me the rest of the order. During the entire transaction, not a single word was said by them. Didn't even reply to any greetings or to my thanks. It was almost like they were up to the brim with a bad attitude.
Anyway, after driving away, I unwrapped the bagle and saw that it was completely burned. I couldn't even eat it as it was tasting bitter and charred.
This particular location always drops one level below than the previous visit.
Food: 1
Service: 1
Recommended dishes: Coffee and Begal
onebrotherleft
horrible, everytime we come here I get a beagle with butter and cream cheese. it is never butted and they put a thin layer of cream cheese on. always a disappointment.
I am writing to express my disappointment and frustration with a recent experience last night. Around 12 midnight July 26, my friend and I visited the drive-thru with the intention of placing an order. However, we were denied service solely because we did not have a car.
As a loyal customer of Tim Hortons, I have always appreciated the convenience and efficiency of the drive-thru service. However, on this particular occasion, we were met with an unacceptable level of discrimination. The Filipino staff member who was throwing out their garbage informed us that we could not place an order because we were not in a vehicle, despite the fact that there were no other customers in line at the time.
It is disheartening to experience such a lack of accommodation, especially we experienced ordering thru drive thru without car at Edmonton. We were left feeling excluded and disregarded as customers. This incident not only tarnished our perception of Tim Hortons but also made us question the values and customer service standards upheld by your establishment.
I understand that drive-thru services are primarily designed for customers in vehicles, and I respect the need for efficient service. However, I believe it is essential to consider the circumstances and exercise flexibility in certain situations.
Service: 1
Paige Woodward
Dietary restrictions: They have the option for lactose free drinks including the frozen ones
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cream of Broccoli Cheddar Soup
Hollywood ŲØŲ§ŁŁ ŲµŲ±Ł
The lady working on the window handling the order is very rude
Darren ouellette
Very good place
Kid-friendliness: Good for kids of course it has chocolate sprinkle donuts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Kenzi Mouhdi
It feels like the drinks are premade, i ordered a creamy chill and it was liquid the whipped cream was melted, itās not the first time that i have a bad experience there. I donāt recommend
Service is good. Store is clean and well maintained.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Staff are courteous and kind to the best of their abilities with the wide range of customers I pretty well enjoy all my visits I feel sad at time's because of other's in store making fun of me as I am a handicapped adult but staff at this Tims location are in my opinion the BEST!!!!šāāāāāš
Vegetarian options: Personal vegetarian options are listed and you can also look online before ordering better to do this then get in a busy line up and start asking too many questions and holding up drive thru or inside line ups as if you research before venturing to Tim's it will help everyone š
Parking: Plenty of close parking available
Kid-friendliness: Children love to visit Tim's if you're child children are not happy Tim's staff and most customers understand š„°
Wheelchair accessibility: Plenty available
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagels, Cream of Broccoli Cheddar Soup, Coffee and Begal, Donuts
I went to Tim Hortons to get my son's food., I ordered 3 dozen smiley cookies and drinks for his classmates. I was talking to someone and unfortunatley I didn't here that they calling me already. And they call me again thats when I heared my name. And I heard this 1 crew , (let's hide it in the name BENJAMIN,) saying , "we've been calling you , you deaf, you're not listeningā . I know its my fault for not listening, but that was rude of him. And I asked him bout paper bag coz I have too many things on my hand, and he told me nothing right away w/o even looking for it.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Coffee and Begal
Always a great place anytime for food and the greatest coffee in Canada.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Cream of Broccoli Cheddar Soup, Coffee and Begal, Donuts
This place is always full of surprises, you go and order steep tea they will give you DD. Then you have to come back and waste your time with them again to get you right order. Things donāt stop there you order ice coffee with extra cream and they will put extra cane sugar instead of extra cream, this has not happened one time, but a hell alot of times. I usually go there by 8:30 pm which is not even rush hour.
May be their employees are under trained or they just donāt want to give you right order. I donāt go here usually until I donāt have other option , but if I go have to double check my order every time and they donāt disappointed me, there will be something wrong with the order every damn time.
Atmosphere: 1
Food: 1
Service: 1
By far the quickest and most accommodating Timās location Iāve been to. The staff are so kind and have even become friends to me!! I look forward to visiting every day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
Francine is very helpful and friendly! Kudos to her good customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
I hardly write any negative reviews, especially for workers in the retail or food industry, as I have been one of them. So, I understand the challenges. But this Tims location has always disappointed me, and I only go here if there's no other choice as this location always goes one step lower.
I ordered via drive thru around 8:40 am, a plain bagle toasted with butter and a medium double double.
The person working at the window was absolutely unpleasant. No words were exchanged. When I pulled up at the window, the pinpad was already extended while they didn't even look at me, forget about asking to scan the points card. Once they saw my points card, they scanned and took payment. Gave me coffee, no bagle, and closed the window. A couple of minutes later, they realized I had only been given half order. Came back and gave me the rest of the order. During the entire transaction, not a single word was said by them. Didn't even reply to any greetings or to my thanks. It was almost like they were up to the brim with a bad attitude.
Anyway, after driving away, I unwrapped the bagle and saw that it was completely burned. I couldn't even eat it as it was tasting bitter and charred.
This particular location always drops one level below than the previous visit.
Food: 1
Service: 1
Recommended dishes: Coffee and Begal
horrible, everytime we come here I get a beagle with butter and cream cheese. it is never butted and they put a thin layer of cream cheese on. always a disappointment.
Food: 1
Your old timmies !!!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I am writing to express my disappointment and frustration with a recent experience last night. Around 12 midnight July 26, my friend and I visited the drive-thru with the intention of placing an order. However, we were denied service solely because we did not have a car.
As a loyal customer of Tim Hortons, I have always appreciated the convenience and efficiency of the drive-thru service. However, on this particular occasion, we were met with an unacceptable level of discrimination. The Filipino staff member who was throwing out their garbage informed us that we could not place an order because we were not in a vehicle, despite the fact that there were no other customers in line at the time.
It is disheartening to experience such a lack of accommodation, especially we experienced ordering thru drive thru without car at Edmonton. We were left feeling excluded and disregarded as customers. This incident not only tarnished our perception of Tim Hortons but also made us question the values and customer service standards upheld by your establishment.
I understand that drive-thru services are primarily designed for customers in vehicles, and I respect the need for efficient service. However, I believe it is essential to consider the circumstances and exercise flexibility in certain situations.
Service: 1
Dietary restrictions: They have the option for lactose free drinks including the frozen ones
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cream of Broccoli Cheddar Soup
The lady working on the window handling the order is very rude
Very good place
Kid-friendliness: Good for kids of course it has chocolate sprinkle donuts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Begal
It feels like the drinks are premade, i ordered a creamy chill and it was liquid the whipped cream was melted, itās not the first time that i have a bad experience there. I donāt recommend
Food: 1
Service: 3
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