Boston Pizza
$$ • Pizza, Gluten-Free
Hours:
12117 100 St, Grande Prairie
(780) 532-0310
About Boston Pizza
Customers' Favorites
Boston Pizza Reviews
Terrible (well non-existent) service - after being seated for 15 minutes in the middle of a quiet afternoon, no one had come to even take our drink order, yet a server had walked by us and looked at us 3 times. When we went to the back we found staff just standing around. We left, very disappointed and hungry.
food is always good and i am always satisfied with my service
Our server was AMAZING!! But the manager tried to tell us that my tacos were supposed to be cold (to the point where everyone at the Surrounding tables were like NO they aren’t and looking at my plate funny) 🤦🏻♀️ like I’m pretty sure tacos are not to be served with ice in the cheese! She also didn’t offer to fix it so my family ate and I had to cook when I got home! Server was trying to come up with all kinds of ways to help! I think she needs a raise and a...read full review
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 11AM - 1AM |
| Sunday | 11AM - 12AM |
Boston Pizza offers a range of menu options, with the jambalaya fettuccine and Thai bites being particular highlights. The restaurant is kid-friendly, featuring a special kids' menu. Customers have praised the staff for their friendly and helpful service, noting that the waitresses often go above and beyond to correct any mistakes. The atmosphere is generally clean and welcoming, making it a positive environment for dining. The medium pizzas are often described as fresh with a crunchy crust and plenty of cheese, while the wings are spicy and delicious.
However, there have been some recent concerns, including issues with the deep fryer, leading to hot and spicy food that some customers found too intense. There have also been mixed experiences with takeout orders, where portions were reported as small or items were forgotten. One family faced challenges as they were seated in a high-traffic area with a high-needs daughter, and their fries were unexpectedly very spicy. Despite these issues, many customers still found the food tasty and the prices fair. Boston Pizza aims to provide a great dining experience, whether dining in or taking out, and the management is committed to resolving any issues to ensure customer satisfaction.