Tried to order a pour over coffee and employe refused to make. Left without placing order. 5 employees on staff and only 2 costumers in store and drive trough very slow.
Atmosphere: 2
Food: 1
Service: 1
Judy Jordaan
For service this is the worst Starbucks in town. Definitely not the regular friendly Starbucks employees you would find at other locations. Perhaps some training on the importance of making eye contact instead of goofing around on your phone would help.
Atmosphere: 1
Service: 1
archerydingo
This is one of it not the worse locations in town. Shame as it use to be the best. Constantly being given the wrong orders/drinks made incorrectly. And it’s not like I’m talking some mocha frappchino With 1/2 pump Of this and that multiple add ons. Talking literally a caramel Macchiato and they mess it up
Over it, but it’s getting worse. Resources and the one by Walmart are light years better. .
Atmosphere: 2
Food: 1
Service: 2
Rupinder Kaur
I like love Mango Dangon fruit with lemonade.
Atmosphere: 5
Food: 5
Service: 5
breabee ironbeast
Don’t ever get a coffee from this location, I donno how there told to brew it but it always tastes like water definitely go to a different location, been 3 times now I’ve gotten a coffee that tasted like there trying to save coffee grinds just horrible
Aleta Jones
I have never had an issue at this starbucks until today. I went thru drive thru at 2pm and ordered with my stars. The young girl took the order, then disappeared from the till. When she came back I told her I was using star. She charged my card. I had to tell her again that I was using stars. Then she gave me the wrong drink. She didn't even apologize. All she said, can I have the drink back, that was your. I have 50 years in the service industry and we all have bad days, but being rude is just not acceptable.
Harry Mangat
*RACIST,UNPROFFESIONAL STAFF*
I usually go to Starbucks near to Walmart. I went here today (03/22/25 ) around 1 Pm. I gave my order to black small hair girl. She recommended me add Cinnamon foam instead of Vanilla cold foam on Iced chai tea. I accepted as thought to try something new after waiting for 13 minutes I asked blonde hair tall barista about my drink very rudely she said *what you need* then I went to order till to talk to same girl I've ordered with may be she was left or busy another girl came to till and mentioned we don't have have cinnamon foam put your card for refund whereas I never asked for refund when I talking to girl at till that I never asked for refund . Tall blonde hair barista came in between and said we not gonna make your order when I'am already waiting for my drink from last 16 minutes. They both chatted in between for 2 minutes and afterwards gave me wrong drink and tall blonde hair barista said don't come back.
I came out of store and thought for 10 minutes what was my mistake = *may be being brown was my mistake*
Marianne Virina
i'm so disappointed on this location.. I always having Dubai chocolate latte And they always give me a different taste.. They doesn't have a standard procedure how to make it properly! They all have a different version how to make it🤣 Me and my daughter went this afternoon to have our favourite chocolate Matcha latte And I have a different version again! we can't even drink it because bitter taste too much Matcha! we just waste our money
Catherine “Cathy”
I ordered Caramel Ribbon Crunch Frap with cream base fir my daughter but I received with coffee based. I even specify it that it is a cream base. They should be very careful on making product specially if some cistomers has allergies. I should say this is poor service.
Madison Zmaeff
Always a nice place to get a drink or even a quick sweet treat to snack on as you're going up on your day, service was quick and the drink was super delicious. My usual order is always a large mango dragon fruit with lemonade and I am always pleased every single time I get it. Prices are a little bit expensive but it's worth it
Parking: Parking is a bit tight sometimes depending on where you are or what time of day you visit but overall easy to get into and out of
Wheelchair accessibility: Lots of options for wheelchair users including seating area
Management under staff locations system wide. People do not have 15 mins to wait for a coffee while one worker is rushing to try keep up with the drive through.
Atmosphere: 1
Food: 5
Service: 5
Michael
I was in Grande Prairie for a day and decided to stop by here for breakfast. A very nice Starbucks, super friendly staff, nice atmosphere, clean and all and all a good experience.
I asked for 3 3/4 ice cubs of ice in my strawberry açai lemonade and they put 4 ice cubs in it, I will NEVER EVER COME BACK TO THIS PLACE AGAIN UNTIL THE DAY I
Atmosphere: 1
Food: 1
Service: 1
Palm
I asked for 3 3/4 ice cubs of ice in my strawberry açai lemonade and they put 4 ice cubs in it, I will NEVER EVER COME BACK TO THIS PLACE AGAIN UNTIL THE DAY I
Atmosphere: 1
Food: 1
Service: 1
Mariz Dolleno
Staff don't understand what light ice means needs more
Tried to order a pour over coffee and employe refused to make.
Left without placing order.
5 employees on staff and only 2 costumers in store and drive trough very slow.
Atmosphere: 2
Food: 1
Service: 1
For service this is the worst Starbucks in town. Definitely not the regular friendly Starbucks employees you would find at other locations. Perhaps some training on the importance of making eye contact instead of goofing around on your phone would help.
Atmosphere: 1
Service: 1
This is one of it not the worse locations in town. Shame as it use to be the best. Constantly being given the wrong orders/drinks made incorrectly. And it’s not like
I’m talking some mocha frappchino
With 1/2 pump Of this and that multiple add ons. Talking literally a caramel
Macchiato and they mess it up
Over it, but it’s getting worse. Resources and the one by Walmart are light years better. .
Atmosphere: 2
Food: 1
Service: 2
I like love Mango Dangon fruit with lemonade.
Atmosphere: 5
Food: 5
Service: 5
Don’t ever get a coffee from this location, I donno how there told to brew it but it always tastes like water definitely go to a different location, been 3 times now I’ve gotten a coffee that tasted like there trying to save coffee grinds just horrible
I have never had an issue at this starbucks until today. I went thru drive thru at 2pm and ordered with my stars. The young girl took the order, then disappeared from the till. When she came back I told her I was using star. She charged my card. I had to tell her again that I was using stars. Then she gave me the wrong drink. She didn't even apologize. All she said, can I have the drink back, that was your. I have 50 years in the service industry and we all have bad days, but being rude is just not acceptable.
*RACIST,UNPROFFESIONAL STAFF*
I usually go to Starbucks near to Walmart. I went here today (03/22/25 ) around 1 Pm. I gave my order to black small hair girl. She recommended me add Cinnamon foam instead of Vanilla cold foam on Iced chai tea. I accepted as thought to try something new after waiting for 13 minutes I asked blonde hair tall barista about my drink very rudely she said *what you need* then I went to order till to talk to same girl I've ordered with may be she was left or busy another girl came to till and mentioned we don't have have cinnamon foam put your card for refund whereas I never asked for refund when I talking to girl at till that I never asked for refund . Tall blonde hair barista came in between and said we not gonna make your order when I'am already waiting for my drink from last 16 minutes. They both chatted in between for 2 minutes and afterwards gave me wrong drink and tall blonde hair barista said don't come back.
I came out of store and thought for 10 minutes what was my mistake = *may be being brown was my mistake*
i'm so disappointed on this location.. I always having Dubai chocolate latte And they always give me a different taste.. They doesn't have a standard procedure how to make it properly! They all have a different version how to make it🤣 Me and my daughter went this afternoon to have our favourite chocolate Matcha latte And I have a different version again! we can't even drink it because bitter taste too much Matcha! we just waste our money
I ordered Caramel Ribbon Crunch Frap with cream base fir my daughter but I received with coffee based. I even specify it that it is a cream base. They should be very careful on making product specially if some cistomers has allergies. I should say this is poor service.
Always a nice place to get a drink or even a quick sweet treat to snack on as you're going up on your day, service was quick and the drink was super delicious. My usual order is always a large mango dragon fruit with lemonade and I am always pleased every single time I get it. Prices are a little bit expensive but it's worth it
Parking: Parking is a bit tight sometimes depending on where you are or what time of day you visit but overall easy to get into and out of
Wheelchair accessibility: Lots of options for wheelchair users including seating area
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Management under staff locations system wide. People do not have 15 mins to wait for a coffee while one worker is rushing to try keep up with the drive through.
Atmosphere: 1
Food: 5
Service: 5
I was in Grande Prairie for a day and decided to stop by here for breakfast.
A very nice Starbucks, super friendly staff, nice atmosphere, clean and all and all a good experience.
Parking: No issue
Kid-friendliness: kids and family oriented.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pike Place Roast, Chocolate Cake Pop, Iced Caramel Macchiato, Decaf Espresso Roast, Everything Bagel
I asked for 3 3/4 ice cubs of ice in my strawberry açai lemonade and they put 4 ice cubs in it, I will NEVER EVER COME BACK TO THIS PLACE AGAIN UNTIL THE DAY I
Atmosphere: 1
Food: 1
Service: 1
I asked for 3 3/4 ice cubs of ice in my strawberry açai lemonade and they put 4 ice cubs in it, I will NEVER EVER COME BACK TO THIS PLACE AGAIN UNTIL THE DAY I
Atmosphere: 1
Food: 1
Service: 1
Staff don't understand what light ice means needs more
Atmosphere: 1
Food: 1
Service: 1
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