Let's face it, McDonalds will never be considered fine dining and expectations are low, but the Hinton McDonalds seems to be trying to set the bar as low as possible. Possibly the worst McDonalds I've ever experienced. When I pulled in this afternoon, the completely empty parking lot and drive thru should have been a tipoff. The place looked deserted. It's an odd setup for the drive thru and I accidentally drove past the order point. As there was no one in line I drove up to the only staffed window to see if I could just order there. The young person inside the open window glanced at me and simply closed the window. I can take a hint, and because I really wanted a coffee, I parked and went inside the virtually deserted restaurant. I ordered a McDouble meal with a medium black coffee at the kiosk. Then I waited, and waited, then waited some more as the chaos in the kitchen eventually delivered a brown bag to the delivery counter. Then I waited some more for a coffee to join it. I noticed a staff person waiting for my coffee to brew, so I figured the coffee would be fresh and hot at leasr. Once I had my order, I jumped in my truck and hit the road. My fries were a pale white colour and cold. My burger was cold and hard. And those were the good part of the meal. My black coffee was blistering hot and nearly dishwater. The only time I have ever tasted coffee like that is when I have inadvertently reused the grounds in my own coffee maker. Yuck! I threw it out. If I hadn't been travelling, I would have demanded my money back, which I never have in the past. There is something seriously amiss at this location.
Atmosphere: 1
Food: 1
Service: 1
Batman #2
The language skills are so poor you cannot make a order for food been like.this for 6 plus months now just brutal everything
Atmosphere: 1
Food: 1
Service: 1
jared kaplar
It says that it's 24 hours but it really isn't iv arrived around 3:00 3:30 and everything is closed that includes the drive through
Food: 4
Service: 1
Eric Joyall
I give this McDonald's as many stars as flies that landed on my food within the first minute. Had to throw everything in the garbage. Absolutely disgusting and filthy place, DO NOT GO HERE! What's even more amazing is that the staff and other patrons did not seem to mind the fly infestation.
Atmosphere: 1
Food: 1
Service: 1
Jim G
Flies in the eating area. Dirty tables. Messed up our order even after a delay. Fries were cold. Not much went right.
Atmosphere: 1
Food: 1
Service: 1
Brenda-Lee Petersen
I only buy their black coffee. It is the best !
Service: 4
Lilith
Man, I just want a burger that doesn't look like I fished it out of the trash
Atmosphere: 1
Food: 1
Service: 1
Bahar Nazari
The nuggets are good
Elske Heermans
No veggie options. Just a Big Mac without meat (no substitute)..
I spent almost 4 hours here , working on my laptop. Great place to sit and focus on your work.
Atmosphere: 3
Food: 3
Service: 2
Steve Steinwand
I went on a Friday but it was actually a FLY Day because this place is swarming with flies. I’ve never seen so many flies in an establishment.
When my order was ready, 256 flies came and stole it before I could even grab it.
In seriousness, I don’t expect much because it’s just Mcdonalds but the sheer amount of flies was off-putting.
I’ve come back to edit this to add that this seems to have been a problem for over 2 years if you search through older reviews for the word “flies”. Yikes
Atmosphere: 1
Food: 1
Service: 1
Ata
The service was awful it took 25min to get your food.
Atmosphere: 1
Service: 1
Kevin Sprusson
Waited 10 minutes to get a burger with ever 7 pickles stacked in the middle. Then a poutine with a single c… shot of gravy in the middle…
Food: 2
Service: 2
Finn-Joey Wiebe
They forgot half the order and then wouldn’t give it to us
great stop at hinton
Atmosphere: 4
Food: 4
Service: 4
Let's face it, McDonalds will never be considered fine dining and expectations are low, but the Hinton McDonalds seems to be trying to set the bar as low as possible. Possibly the worst McDonalds I've ever experienced. When I pulled in this afternoon, the completely empty parking lot and drive thru should have been a tipoff. The place looked deserted. It's an odd setup for the drive thru and I accidentally drove past the order point. As there was no one in line I drove up to the only staffed window to see if I could just order there. The young person inside the open window glanced at me and simply closed the window. I can take a hint, and because I really wanted a coffee, I parked and went inside the virtually deserted restaurant. I ordered a McDouble meal with a medium black coffee at the kiosk. Then I waited, and waited, then waited some more as the chaos in the kitchen eventually delivered a brown bag to the delivery counter. Then I waited some more for a coffee to join it. I noticed a staff person waiting for my coffee to brew, so I figured the coffee would be fresh and hot at leasr. Once I had my order, I jumped in my truck and hit the road. My fries were a pale white colour and cold. My burger was cold and hard. And those were the good part of the meal. My black coffee was blistering hot and nearly dishwater. The only time I have ever tasted coffee like that is when I have inadvertently reused the grounds in my own coffee maker. Yuck! I threw it out. If I hadn't been travelling, I would have demanded my money back, which I never have in the past. There is something seriously amiss at this location.
Atmosphere: 1
Food: 1
Service: 1
The language skills are so poor you cannot make a order for food been like.this for 6 plus months now just brutal everything
Atmosphere: 1
Food: 1
Service: 1
It says that it's 24 hours but it really isn't iv arrived around 3:00 3:30 and everything is closed that includes the drive through
Food: 4
Service: 1
I give this McDonald's as many stars as flies that landed on my food within the first minute. Had to throw everything in the garbage. Absolutely disgusting and filthy place, DO NOT GO HERE! What's even more amazing is that the staff and other patrons did not seem to mind the fly infestation.
Atmosphere: 1
Food: 1
Service: 1
Flies in the eating area. Dirty tables. Messed up our order even after a delay. Fries were cold. Not much went right.
Atmosphere: 1
Food: 1
Service: 1
I only buy their black coffee. It is the best !
Service: 4
Man, I just want a burger that doesn't look like I fished it out of the trash
Atmosphere: 1
Food: 1
Service: 1
The nuggets are good
No veggie options. Just a Big Mac without meat (no substitute)..
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I spent almost 4 hours here , working on my laptop. Great place to sit and focus on your work.
Atmosphere: 3
Food: 3
Service: 2
I went on a Friday but it was actually a FLY Day because this place is swarming with flies. I’ve never seen so many flies in an establishment.
When my order was ready, 256 flies came and stole it before I could even grab it.
In seriousness, I don’t expect much because it’s just Mcdonalds but the sheer amount of flies was off-putting.
I’ve come back to edit this to add that this seems to have been a problem for over 2 years if you search through older reviews for the word “flies”. Yikes
Atmosphere: 1
Food: 1
Service: 1
The service was awful it took 25min to get your food.
Atmosphere: 1
Service: 1
Waited 10 minutes to get a burger with ever 7 pickles stacked in the middle. Then a poutine with a single c… shot of gravy in the middle…
Food: 2
Service: 2
They forgot half the order and then wouldn’t give it to us
Atmosphere: 1
Food: 3
Service: 1
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