Explorer's Lounge
210 Village Rd, Lake Louise
(403) 522-3791
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
2.5 hours for a $30 burger. In shoulder season.
Atmosphere: 2
Food: 3
Service: 1
Disgusting. Don’t waste your money or time here. Horrible service, food and I got food poisoning from this disgusting food. Please avoid if you don’t want your trip ruined.
A must have whilst in beautiful lake Louise.
Had a 5 star experience here. Food and service was great. Our server Matthew made the experience too. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Restaurant was not even full and the food for our table of 4 took well over an hour. Service was rather inattentive. Once food arrived it was just okay.
Atmosphere: 2
Food: 2
Service: 1
Me and my fiancée had a great time for a few nights in Lake Louise. Props to the bartender as well as Meaghan and Matthew, even tho his Steelers beat my Jets 🤬. All kidding aside I'd highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
We loved this place. It's quite big, and the decor is perfect for a lounge type setting. Our server, Matthew, was awesome. He provided outstanding service and was very attentive. The only downside is he's a Steelers fan (haha!!). Our food was so delicious. I had the Atlantic Salmon topped with shrimp and homemade dill sauce with lobster risotto. My fiance had the fish and chips. Both were amazing! We loved dining here.
Atmosphere: 5
Food: 5
Service: 5
Food and service were both disappointing. Waited for 15 minutes before anyone took our drink orders, food was mediocre at best. This place could be great but very poorly managed.
Atmosphere: 3
Food: 1
Service: 1
Terrible service. We sat for over an hour and not a single server acknowledged that our group of 11 people even existed. Incredibly disappointed in the management of this great establishment. We were told to leave after sitting down and attempting to get dinner. Big thumbs down. If you’re in Lake Louise I would highly recommend avoiding this establishment.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, would not recommend if you are in lake Louise!!! If you enjoy terrible service and bad food! This is the place for you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Alpine Elk Burger
Restaurantji Recommends
We sat there for about 50 minutes and they straight up refused to serve us. A group of 12 men all keen to have dinner and drinks, and they just said they were too busy to take our order - this is while we were already seated. Cherry on the cake is that we were staying at the hotel, which they didn’t seem to care about - it’s like the business hates both money and its customers.
Atmosphere: 1
Food: 1
Service: 1
Waited almost 40 mins. No drink orders even taken. Tables around us came after and were served promptly. Don't know if it's because we were a family but disappointed and just left.
Service: 1
Great margaritas here but a little pricey $$
Atmosphere: 4
Food: 2
Service: 4
$50 for a beer (not even a 20 oz beer) and a burger. That is all that needs to be known.
Atmosphere: 3
Food: 2
Service: 3
Overall this was a very poor experience. We waited an age for our meal. Then when the steak sandwich finally appeared it was cold and the squid not much better. To be fair when we complained they did take the sandwich back to try and make it better. Sadly it was only a marginal improvement. We didn’t feel we could complain again but we should have. Then there was the choice of drinks. So Pear Cider - sounds nice except it was made from 100% Canadian apples!!! How does that work! Such a shame it wasn’t better.
Loading...