“We hadn't tried the Water Tower, but when friends were in from out of town we thought that would be a good time to pay it a visit. I made the reservation on their system for a party of 5 on Level 2; however, when we arrived and were finally greeted by the host, she said I didn't reserve Level 2 and it was full. I showed her the reservation on my phone confirming Level 2 and she sort of shrugged it off with an explanation I couldn't honestly understand. So, we were told the reservation was moved to Level 1(casual) and were seated at a table - ok view but I had also asked for a view and our table was on the interior. Anyway, the atmosphere remains great up there and the service, food, etc. from that point forward was excellent. Our out of town guests loved it and said they would come there again. Would definitely go again but would phone in my reservation...“
“We hadn't tried the Water Tower, but when friends were in from out of town we thought that would be a good time to pay it a visit. I made the reservation on their system for a party of 5 on Level 2; however, when we arrived and were finally greeted by the host, she said I didn't reserve Level 2 and it was full. I showed her the reservation on my phone confirming Level 2 and she sort of shrugged it off with an explanation I couldn't honestly understand. So, we were told the reservation was moved to Level 1(casual) and were seated at a table - ok view but I had also asked for a view and our table was on the interior. Anyway, the atmosphere remains great up there and the service, food, etc. from that point forward was excellent. Our out of town guests loved it and said they would come there again. Would definitely go again but would phone in my reservation...“