A&W Canada
Food Court, 3292 Dunmore Rd SE, Medicine Hat
(403) 529-1344
Recent Reviews
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Staff tells you, you don't need the physical coupon. Then come back a couple's days later and tell you, you need the coupon....
Atmosphere: 3
Food: 3
Service: 1
Very unhappy....... Food order inaccuracy..... I ordered buddy burger with cheese and when my order came it has no cheese on it and got charge over $6+.
Atmosphere: 1
Food: 1
Service: 1
Ordered from there today a kids chicken buddy burger pack for my son and as true to form from this restaurant, I got a double burger packed with onions. On top of it, the counter person only took and fill one order at time. If you can't hire efficient and competent employees then why even bother?. Why do the customers have to suffer because your employees can't even make an effort?
Beyond Meat!! Burgers and Nuggets. And they're proudly advertising it
No straw with drink, after she said the straw would be in the bag, asked for multigrain bun(blood sugar issues), got unseeded bun, called 3 x and no answer every time. Order took 12 minutes in drive through. Even with the Nashville chicken sandwich on what was supposed to be a multigrain bun, was told 5 minutes. For how much they charge, this is pretty poor service. This location is no longer my first choice or even my 5th choice. Ridiculous
No straw with drink, after she said the straw would be in the bag, asked for multigrain bun(blood sugar issues), got unseeded bun, called 3 x and no answer every time. Order took 12 minutes in drive through. Even with the Nashville chicken sandwich on what was supposed to be a multigrain bun, was told 5 minutes. For how much they charge, this is pretty poor service. This location is no longer my first choice or even my 5th choice. Ridiculous
I have breakfast there from tme to time.
Very unhappy with services.. first didn't match the price with coupons.. because I ordered spicy chicken burger instead chubby chicken burger, as per coupon offer.. I said oke, I paid extra with onion rings.. but just let you know..other a&w match the price in Town with the same coupon.. sometimes its not about money.. you guys are on customer service.. than after wait 10 minutes they told me we don't have onion rings.. ' I mean like.. really'... Than supervisor came with her cool time.. instead of taking to me and apologize for long wait.. she asked his assistant that I still want the burgers.. very unprofessional customer service by her.. she never talk to me.. refund the money and gone . Very good job.. worst experience here ..
Service was fast. The food was good. Only one comment. Why take my name to go with my order if you're not going to call names when the order is ready?
Ordered a meal of two burgers, two drinks and onion rings. The order took a while to come out, and when it did I got fries instead. After I asked for the onion rings I ordered they told me I needed to pay for them. They also mixed up the drink order, which isn't great considering it was for a diabetic. The burgers were OK. So they mangaged to screw up 2/3 of my order then demand I pay the extra 50 cents for their screw up. Not impressed.
Restaurantji Recommends
Very honest food but needs speedy services even at mall food court
love the new eco friendly additions and kid friendly handwash station ! pricey for fast food!
Thier all pretty much the same. They ran out of sausage so had the bacon.
good food; friendly staff and good service
Friendly. The best burger I have had in a while.
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