Dairy Queen Grill & Chill

The ownership or management must have changed as they don't even serve things according to the franchise guide. Food has dropped to poor and I won't be back to this location. 8th Street is much better.

Atmosphere: 2

Food: 1

Service: 3

Great food

Atmosphere: 5

Food: 5

Service: 5

Good food

Atmosphere: 5

Food: 5

Service: 5

I usually visit this Dairy Queen because it’s convenient for my family — and honestly, we have a bit of a Blizzard addiction. However, today was a big disappointment. There was a long line of cars, and I patiently waited for my turn. When I finally reached the speaker at 11:02, I was told they were closed and that the machines were already off.
That felt completely rude and dismissive since I had been waiting well before closing time. If you have customers already in line, it’s basic customer service to serve them rather than shut things down. It’s frustrating to see that kind of attitude, especially from a place we usually enjoy visiting.

Service: 1

Always friendly and kept pretty clean. It was quiet and delicious tonight.

Atmosphere: 5

Food: 5

Service: 5

I wish there was a 0 star rating but there isn’t. Customer service was so poor and staff had zero customer service skills. This is probably the worse location of DQ I have ever been. Would never go there and I would recommend to try at your own risk

Atmosphere: 1

Food: 2

Service: 1

Great burgers, great Ice cream! 🍦

Atmosphere: 3

Food: 4

Service: 4

GREAT FOOD 👍 And well respected staff I HAVE NO REASON TOO GIVE THIS A BAD Ratting THANK YOU ! D.Q

Atmosphere: 4

Food: 4

Service: 5

Very nice enviorment friendly staff i love this place

Atmosphere: 4

Food: 4

Service: 5

I ordered from skip and they went above and beyond with my order also took the time to leave me a little note on my bag which made my day they did amazing good job

Atmosphere: 5

Food: 5

Service: 5

Amazing service! Friendly people! 10/10 definitely coming back good vibes :)

Atmosphere: 5

Food: 5

Service: 5

I love this dairy queen best price in town i love one guy in this store nirvana Chaudhary

Atmosphere: 5

Food: 5

Service: 5

This is the only DQ I will go to in Medicine Hat because they actually know how to make a blizzard. The others DQ's in town won't do the blizzard flip test because it would land all over the counter🤦🏻‍♂️. Staff is always friendly with great service here.

Atmosphere: 5

Food: 5

Service: 5

Best service and hospitality
Good and cooperative staff

Atmosphere: 5

Food: 5

Service: 5

There was a homeless lady and man and they were falling asleep. I'm assuming they were on drugs not a good place to be