I had a really disappointing experience here. Yesterday we ordered a Junior Chicken and added two extra patties, so the burger should’ve had three patties in total. But when we got our food, the burger only had two.
We went back to the counter, and the staff kept insisting that our order only came with two patties. After a long back-and-forth, they finally realized it was their mistake. But instead of making a new burger, they just put one patty into a McChicken box and handed it to us, asking if we could accept it.
I was honestly shocked. At every other McDonald’s in this city, if something like this happens, they always remake the whole item. This was the first time I’ve seen such poor service and such an unprofessional way to handle their own mistake.
Really disappointed with this location.
Atmosphere: 1
Food: 1
Service: 1
Buttman Forever
My auntie used to manage this place
Atmosphere: 5
Food: 5
Service: 5
Michael Pederson
Garbage management and customer service.
Atmosphere: 1
Food: 1
Service: 1
Catolotl Sunflower
It always takes 5-10 minutes to get food. Everytime I go it's dirty with flies and food on the ground and tables.
Atmosphere: 1
Food: 2
Service: 1
NL DE
If I could give 0/10, I would. Ordered food through the drive-through late at night so it wasn't even that busy. The lady that was working there had 0 customer service skills and apparently can't make a burger???Ordered a double quarter pounder BLT and received a McDouble with no ketchup, no mustard, extra pickles and extra onions WHEN WE DIDN'T EVEN REQUEST ANY MODIFICATIONS. The patty was dry and had no flavour. Waste of money and time!
Atmosphere: 1
Food: 1
Service: 1
Josh Weiss
Overpriced trash. If I could give a zero stars I would. $17.59 for a 20 PC nuggets? Fail and die. The nicest thing I could hope for is that you all go under. I'll make fries at home. Disgusting on every level but mostly pricing. .
Atmosphere: 1
Food: 1
Service: 1
Gurpreet Kaur
Bad service. No manners to talk with customers. She said customers don’t need to teach her. Never come back. This is my second time and getting bad experience from them.
Atmosphere: 1
Food: 1
Service: 1
Nathan Taylor
They forgot to give us the right things, had to go back in. As for food, its a McDonald's, it tasted like McDonald's also! Why do they not do lunch before 10am? It was in a pitstop location and we had a 5 hour drive ahead of us, but we had to get breakfast.
Atmosphere: 2
Food: 3
Service: 1
A. M.
There is no person working the counter at all. Rang the bell. Nothing. Tried the machine, can't alter my order. Hard pass for stopping in.
Waited in drive through for over 15 minutes . Rude staff
Atmosphere: 3
Food: 3
Service: 1
Mark Driessen
Yeah, I go for morning tea.They have great friendly staff even at five thirty.In the morning
Food: 3
Service: 5
Ginger
If they could stop asking if I want this or that...I could tell them exactly what I want and leave 5mins sooner. It takes forever in the drive thru, and even worse if you go in. You sit at the speaker and ha e to say hello, before they address you...
I guess that's it. Customer service just doesn't matter...just buy more from them.
Atmosphere: 3
Food: 1
Service: 2
Rodney Ristau
Not the best
Atmosphere: 3
Food: 4
Service: 2
Craig Ehret
Depends on the location you go staff is extremely rude
I had a really disappointing experience here.
Yesterday we ordered a Junior Chicken and added two extra patties, so the burger should’ve had three patties in total. But when we got our food, the burger only had two.
We went back to the counter, and the staff kept insisting that our order only came with two patties. After a long back-and-forth, they finally realized it was their mistake. But instead of making a new burger, they just put one patty into a McChicken box and handed it to us, asking if we could accept it.
I was honestly shocked. At every other McDonald’s in this city, if something like this happens, they always remake the whole item. This was the first time I’ve seen such poor service and such an unprofessional way to handle their own mistake.
Really disappointed with this location.
Atmosphere: 1
Food: 1
Service: 1
My auntie used to manage this place
Atmosphere: 5
Food: 5
Service: 5
Garbage management and customer service.
Atmosphere: 1
Food: 1
Service: 1
It always takes 5-10 minutes to get food. Everytime I go it's dirty with flies and food on the ground and tables.
Atmosphere: 1
Food: 2
Service: 1
If I could give 0/10, I would. Ordered food through the drive-through late at night so it wasn't even that busy. The lady that was working there had 0 customer service skills and apparently can't make a burger???Ordered a double quarter pounder BLT and received a McDouble with no ketchup, no mustard, extra pickles and extra onions WHEN WE DIDN'T EVEN REQUEST ANY MODIFICATIONS. The patty was dry and had no flavour. Waste of money and time!
Atmosphere: 1
Food: 1
Service: 1
Overpriced trash. If I could give a zero stars I would. $17.59 for a 20 PC nuggets? Fail and die. The nicest thing I could hope for is that you all go under. I'll make fries at home. Disgusting on every level but mostly pricing. .
Atmosphere: 1
Food: 1
Service: 1
Bad service.
No manners to talk with customers. She said customers don’t need to teach her.
Never come back.
This is my second time and getting bad experience from them.
Atmosphere: 1
Food: 1
Service: 1
They forgot to give us the right things, had to go back in. As for food, its a McDonald's, it tasted like McDonald's also! Why do they not do lunch before 10am? It was in a pitstop location and we had a 5 hour drive ahead of us, but we had to get breakfast.
Atmosphere: 2
Food: 3
Service: 1
There is no person working the counter at all. Rang the bell. Nothing. Tried the machine, can't alter my order. Hard pass for stopping in.
Atmosphere: 2
Food: 3
Service: 1
Got a shake and the machine was working!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited in drive through for over 15 minutes . Rude staff
Atmosphere: 3
Food: 3
Service: 1
Yeah, I go for morning tea.They have great friendly staff even at five thirty.In the morning
Food: 3
Service: 5
If they could stop asking if I want this or that...I could tell them exactly what I want and leave 5mins sooner. It takes forever in the drive thru, and even worse if you go in. You sit at the speaker and ha e to say hello, before they address you...
I guess that's it. Customer service just doesn't matter...just buy more from them.
Atmosphere: 3
Food: 1
Service: 2
Not the best
Atmosphere: 3
Food: 4
Service: 2
Depends on the location you go staff is extremely rude
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