Next Level Pizza Restaurant

1667 Dunmore Rd SE, Medicine Hat
(587) 289-2241

Recent Reviews

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Alexandria Terpstra

Excellent food! Kids absolutely loved the pizza, and the fun arcade games, that we can play with, while we are waiting for the food. 🍕

Atmosphere: 5

Food: 5

Service: 5

Brett Gawletz

The food was absolutely delicious and the service was great, my experience was way better than I was expecting, more people should try this restraunt.

Atmosphere: 4

Food: 5

Service: 5

Suzy Pattullo

had the alfredo chicken and i'm very picky where i eat chicken from and it was absolutely delicious, and i had also ordered a chicken wrap as well for the next day and again had sp much flavor, a lil kick of spice but nothing overboard and i'd def recommend trying this place out. i was also able to bring some ice cream home as well so bonus! the prices are more than reasonable,and that alfredo pasta blew me away and i'm a tough critic especially eating out and more so on take out! 5 stars 🌟 here

Neil

Poor communication and totally not great of service

Atmosphere: 2

Food: 2

Service: 2

Chrissy Simper

We had our sons grad celebration here. I had been communicating with owner for several months prior to event. I asked what there was for food options for a party of 25-30ppl. I was offered buffet style with pasta and salads or pizza buffet. I spoke with family and friends and said we would like the buffet syle option as first stated and we were OK with more pizza as long as had some salads.
When we arrived we were told we only got pizza. I told them that isn't what we had discussed. They said they would speak with manager and come speak with me. Many of my guests were planning for more food for their $15.99 per person. I spoke with party after speaking with kitchen staff and everyone was understanding and said we'll the pizza was good but hoped we would get some sort of discount for no salads or pasta. I then told kitchen staff people were happy with pizza just disappointed there was nothing else. He then told me to talk to his manager on phone.
I did and I tried to explain the situation to him and he told me that he confirmed with me that morning stating no pasta or salads just pizza. That is not the message I received. I was asked if the pizza choices were right.. I confirmed and that we would be there at 6pm.. I confirmed. He told me he.was coming down.
If he did come down he never 1x spoke to me to reconcile the situation. He sent me a screen shot of our messages which I already had and had gone over. I then stated to him that clearly there was a miscommunication between the 2 of us but we were enjoying pizza just was disappointed we didn't have more food and I would have to stop at a grocery store after and make sure to grab more food to feed my party at home. NO RESPONSE..
The wait staff put out romaine salad and some ceaser dressing on a bowl. Not alot and not mixed. The wait staff gave half the table waters (which we thought was them trying to say sorry, nope charged ppl as they were cashing out for any water they drank. We had to clear out own table of the plates as no one at ant time came by to ask us how were were doing or if we wanted any drinks, besides putting a few bottles of water like I said down for some and then charging them for drinking them.

Once my entire party paid their bills. I went to see if owed any more. I had already put a $100 deposit down which was to cover mysel, husband and 3 others which with taxes should have been under $90. My friend had no clue I paid a deposit and offered to pay half of what was left owing. The man behind til said I owed $117.. I said there is no way. I responded that I put a deposit down.. he then started back tracking and was like no, ok, it is $12.60.. wth.. not even sure how that was possible.??? Everyone paid and I still owed more. Must have been for some waters that I never drank as I was never offered anything and niether was half my guests and my guests were already charhe if they did drink a water that was placed on table without reasoning or explaining. So Skip the tip.. yes most of all my guests did as I didn't need to explain to them what I was dealing with they were disgusted in the service we were given.

I refused to create a problem on this day that was so important to my son, so I paid and left. I promise you, nobody that was there for my sons big day will EVER return.

Atmosphere: 2

Food: 3

Service: 1

Gaurav Gautam

Prabh is an amazing pizza chef!
The pizzas and the wrap were incredible. Keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Tara Lennox

We were in Med Hat for lacrosse playoffs and wanted a place for our team to have a bite - Next Level welcomed us with open arms and served us great food with smiles. Pizza was fantastic - thank you for accommodating our group of 50! I know we were chaotic - we appreciate you!

Atmosphere: 5

Food: 5

Service: 5

Felicia Boxer

Amazing food and service!
Accommodated our lacrosse team of 50 ppl with no issues and great attitudes. Would highly recommend for any team function.
Go Cudas!

Atmosphere: 5

Food: 5

Service: 5

Misty Reimer

Came in for a team tournament and the pizza was on point, staff was super accommodating- atmosphere was great - adult beverages and foothills ice cream- recommended to try

Atmosphere: 5

Food: 5

Service: 5

Colleen \u0026 John Whidden

A very responsible business: the management responds quickly to customer feedback!

Service: 5

Siddharth Kapoor

loved the vibe and food.

Atmosphere: 5

Food: 5

Service: 5

Ranjeet Singh

I came here with my friends and i really enjoyed it because the food and service was mind blowing .

Atmosphere: 5

Food: 5

Service: 5

Imaddictive1604

I ordered the meat level pizza and Canadian pizza. Truly, they are one of the best pizza I have in medicine had till date and their toppings are amazing and sauce also.

Atmosphere: 5

Food: 5

Service: 5

KRRISH AGGARWAL

We ordered the pizza from there and truly the crust is very fresh and their toppings and sauce taste delicious

Atmosphere: 5

Food: 5

Service: 5

Akshat Jain

We visited next level pizza last week and truly it’s the best place in the town for pizzas and pasta more over there Service and atmosphere is best in town

Atmosphere: 5

Food: 5

Service: 5

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