Let's start off with some Positivity, The waiter was gem helpful, kind, and courteous. Food I always look at the online menus before I go. I obviously looked at all old menu they had up of the RKitchen burger which is what I had in mind.. Disappointment when they didn't have that. They only had Wagu burgers now some people enjoy 4 tsp of fat dripping onto their plate but I do not. I did ask if it was super fatty like Wagu is usually depicted for, and they were honest they never tried it themselves which is great. Garlic Mustard Aoili. didnt taste garlic nor mustard it was like just another fat content like mayonnaise flavor was very underwhelming and the smoked havarti didnt taste anything like smoked havarti (my favorite). Friend ordered the wagu burger portobello mushrooms, it accidentally came to me as it looks exactly the same as the wagu burger I ordered. They need to specify it is a portobello mushroom top which by the way when accidentally bitten into has a slug texture but it ends up not being able to be bitten off of because it is not crisp enough. My son got the steak sandwich he says it is bigger than the silver buckles but they have a great price point.. He orderer medium rare and it came out medium but he liked it either way just a bit tough. Deserts again My was perfect what a unique presentation of cigar and ash with a shot of kahlau... My friends cheese cake (plain) doesn't say options and when they say it is black cherry awesome.. comes out it is a thin sauce on the bottom cheese cake put on top with a small macaroon. come on for the price point put some real fruit ontop of the cheese cake.. We went for the buffet and that is what brought the RKitchen to the front of our minds to try a burger. Sorry that did not capture us and you need to supply wet naps when eating them
Atmosphere: 3
Food: 1
Service: 5
Dana Tucker
We went there Sunday 1 hour before they closed. Group of 5. The service was outstanding. Food portions large. Our waiter was absolutely fantastic with us. Truly the highlight of our trip. We ended up leaving 30 past close time but did not feel rushed out or that they were unhappy that we were still there. Our waiter had a 6th sense on when to approach the table and when to hang back. Wish I had his name because his service was outstanding. Usually restaurants inside hotels are not great but this is a 5 star for sure. And the cigar and ash dessert is a spectacle to behold for sure. Thank you R kitchen. We will definitely be back next time.
Atmosphere: 5
Food: 5
Service: 5
R Klassen
Awful service! Highly do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Tyson Penner
Their room service food is delicious!!! I had the calamari and chicken cesar salad.
Maynard Schiebelbein
Had there Lobster special. Everyone was awesome
Atmosphere: 5
Food: 5
Service: 5
Marian Louise
Valentines menu for dinner. Great value, great food, great presentation. Will go again.
Atmosphere: 1
Food: 1
Service: 1
Rod W
Service was slow for our party. They ran out of 20 0z glasses for beer. My steak was ordered MR came out MW WD (MR=mid rare MW= mid well WD= well done). Appetizers were good crab dip was amazing.
Atmosphere: 3
Food: 3
Service: 2
Edward Li
Terrible quality steaks, literally the cheapest frozen steaks you can get from SYSCO at a 4-5x mark up on their menu
Damian A
The food isn't good at all, the service was abrasive, and the food gave me mild food poisoning. It's not as high class as they think they are. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
melanie Backstrom
They were closing at 10pm we rolled through late to hotel. They allowed us to come in at 9:45pm and have a lovely steak dinner and wine. That kind of service is not seen often. Thank you!
Great service and food. We were entertained by a wonderful guitarist and singer. Will stop again. They are trying very hard
Atmosphere: 4
Food: 5
Service: 5
Edgars Brivks
I rarely leave reviews but I have to this time! I’ve been on a trip around Canada for a while now so when arriving to hotel I decided to go have some food at Redwood. I got their Sunday special, picture below, and a drink. I was immediately welcomed with a complimentary cold soup and bread, drink came right after and not too long after the food was ready. It was a delicious meal, but the reason why I’m leaving this review here was the service. Server Davi was an absolute pleasure to be served by. Not too much or not too little, just the right amount of hospitality! Attentive to detail and positive vibe! I’m sure all servers are great in this place! If you’re in Medicine hat I highly recommend trying this place out. I will, when ever I’m in town.
Atmosphere: 4
Food: 5
Service: 5
wes berent
The food was good and the service was excellent. Thanks to Theressa for the great service and food recommendations.
Atmosphere: 4
Food: 4
Service: 5
Kyle Larson
We were able to make a reservation for our party of 6 easily and quickly over the phone. A real person promptly and professionally set it up and it all was correct and perfect when we got there. All the service staff we dealt with were accommodating and helpful. Theressa was our server, and was experienced, knowledgeable about the menu choices and we were glad we took her advice on the choice of entrée. The food was excellent and the service even better. The chef came right to our table and all the staff made our meal a highly enjoyable experience. Highly recommend the Redwood Steakhouse!
Atmosphere: 5
Food: 5
Service: 5
Cainer0720
We ordered the tomahawk ribeye for 2, medium rare. It was probably the toughest ribeye I have ever had and there was a lot of gristle, the cap was nonexistent.
Let's start off with some Positivity, The waiter was gem helpful, kind, and courteous. Food I always look at the online menus before I go. I obviously looked at all old menu they had up of the RKitchen burger which is what I had in mind.. Disappointment when they didn't have that. They only had Wagu burgers now some people enjoy 4 tsp of fat dripping onto their plate but I do not. I did ask if it was super fatty like Wagu is usually depicted for, and they were honest they never tried it themselves which is great. Garlic Mustard Aoili. didnt taste garlic nor mustard it was like just another fat content like mayonnaise flavor was very underwhelming and the smoked havarti didnt taste anything like smoked havarti (my favorite). Friend ordered the wagu burger portobello mushrooms, it accidentally came to me as it looks exactly the same as the wagu burger I ordered. They need to specify it is a portobello mushroom top which by the way when accidentally bitten into has a slug texture but it ends up not being able to be bitten off of because it is not crisp enough. My son got the steak sandwich he says it is bigger than the silver buckles but they have a great price point.. He orderer medium rare and it came out medium but he liked it either way just a bit tough. Deserts again My was perfect what a unique presentation of cigar and ash with a shot of kahlau... My friends cheese cake (plain) doesn't say options and when they say it is black cherry awesome.. comes out it is a thin sauce on the bottom cheese cake put on top with a small macaroon. come on for the price point put some real fruit ontop of the cheese cake.. We went for the buffet and that is what brought the RKitchen to the front of our minds to try a burger. Sorry that did not capture us and you need to supply wet naps when eating them
Atmosphere: 3
Food: 1
Service: 5
We went there Sunday 1 hour before they closed. Group of 5.
The service was outstanding. Food portions large. Our waiter was absolutely fantastic with us. Truly the highlight of our trip. We ended up leaving 30 past close time but did not feel rushed out or that they were unhappy that we were still there. Our waiter had a 6th sense on when to approach the table and when to hang back. Wish I had his name because his service was outstanding.
Usually restaurants inside hotels are not great but this is a 5 star for sure. And the cigar and ash dessert is a spectacle to behold for sure. Thank you R kitchen. We will definitely be back next time.
Atmosphere: 5
Food: 5
Service: 5
Awful service! Highly do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Their room service food is delicious!!! I had the calamari and chicken cesar salad.
Had there Lobster special. Everyone was awesome
Atmosphere: 5
Food: 5
Service: 5
Valentines menu for dinner. Great value, great food, great presentation. Will go again.
Atmosphere: 1
Food: 1
Service: 1
Service was slow for our party. They ran out of 20 0z glasses for beer. My steak was ordered MR came out MW WD (MR=mid rare MW= mid well WD= well done).
Appetizers were good crab dip was amazing.
Atmosphere: 3
Food: 3
Service: 2
Terrible quality steaks, literally the cheapest frozen steaks you can get from SYSCO at a 4-5x mark up on their menu
The food isn't good at all, the service was abrasive, and the food gave me mild food poisoning. It's not as high class as they think they are. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
They were closing at 10pm we rolled through late to hotel. They allowed us to come in at 9:45pm and have a lovely steak dinner and wine. That kind of service is not seen often. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great service and food. We were entertained by a wonderful guitarist and singer. Will stop again. They are trying very hard
Atmosphere: 4
Food: 5
Service: 5
I rarely leave reviews but I have to this time! I’ve been on a trip around Canada for a while now so when arriving to hotel I decided to go have some food at Redwood. I got their Sunday special, picture below, and a drink. I was immediately welcomed with a complimentary cold soup and bread, drink came right after and not too long after the food was ready. It was a delicious meal, but the reason why I’m leaving this review here was the service. Server Davi was an absolute pleasure to be served by. Not too much or not too little, just the right amount of hospitality! Attentive to detail and positive vibe! I’m sure all servers are great in this place! If you’re in Medicine hat I highly recommend trying this place out. I will, when ever I’m in town.
Atmosphere: 4
Food: 5
Service: 5
The food was good and the service was excellent. Thanks to Theressa for the great service and food recommendations.
Atmosphere: 4
Food: 4
Service: 5
We were able to make a reservation for our party of 6 easily and quickly over the phone. A real person promptly and professionally set it up and it all was correct and perfect when we got there. All the service staff we dealt with were accommodating and helpful. Theressa was our server, and was experienced, knowledgeable about the menu choices and we were glad we took her advice on the choice of entrée. The food was excellent and the service even better. The chef came right to our table and all the staff made our meal a highly enjoyable experience. Highly recommend the Redwood Steakhouse!
Atmosphere: 5
Food: 5
Service: 5
We ordered the tomahawk ribeye for 2, medium rare. It was probably the toughest ribeye I have ever had and there was a lot of gristle, the cap was nonexistent.
Atmosphere: 2
Food: 1
Service: 3
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