Terrible quality steaks, literally the cheapest frozen steaks you can get from SYSCO at a 4-5x mark up on their menu
Damian A
The food isn't good at all, the service was abrasive, and the food gave me mild food poisoning. It's not as high class as they think they are. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
melanie Backstrom
They were closing at 10pm we rolled through late to hotel. They allowed us to come in at 9:45pm and have a lovely steak dinner and wine. That kind of service is not seen often. Thank you!
Atmosphere: 4
Food: 4
Service: 5
gail prpick
Great service and food. We were entertained by a wonderful guitarist and singer. Will stop again. They are trying very hard
Atmosphere: 4
Food: 5
Service: 5
Edgars Brivks
I rarely leave reviews but I have to this time! I’ve been on a trip around Canada for a while now so when arriving to hotel I decided to go have some food at Redwood. I got their Sunday special, picture below, and a drink. I was immediately welcomed with a complimentary cold soup and bread, drink came right after and not too long after the food was ready. It was a delicious meal, but the reason why I’m leaving this review here was the service. Server Davi was an absolute pleasure to be served by. Not too much or not too little, just the right amount of hospitality! Attentive to detail and positive vibe! I’m sure all servers are great in this place! If you’re in Medicine hat I highly recommend trying this place out. I will, when ever I’m in town.
Atmosphere: 4
Food: 5
Service: 5
wes berent
The food was good and the service was excellent. Thanks to Theressa for the great service and food recommendations.
Atmosphere: 4
Food: 4
Service: 5
Kyle Larson
We were able to make a reservation for our party of 6 easily and quickly over the phone. A real person promptly and professionally set it up and it all was correct and perfect when we got there. All the service staff we dealt with were accommodating and helpful. Theressa was our server, and was experienced, knowledgeable about the menu choices and we were glad we took her advice on the choice of entrée. The food was excellent and the service even better. The chef came right to our table and all the staff made our meal a highly enjoyable experience. Highly recommend the Redwood Steakhouse!
Atmosphere: 5
Food: 5
Service: 5
Cainer0720
We ordered the tomahawk ribeye for 2, medium rare. It was probably the toughest ribeye I have ever had and there was a lot of gristle, the cap was nonexistent.
Atmosphere: 2
Food: 1
Service: 3
Blaine Zacharias
Signature burger was amazing!
Atmosphere: 5
Food: 5
Service: 5
Sybil Mahoney
Food could've been a bit warmer bit it was good quality, generous servings and presented nicely. The prime rib special was a great deal!
Had a reservation. We were seated on time. Did not see a server for 15 minutes and when we did she deferred our drink order twice. We did not receive drinks until 1 hour after we sat down. Even then they missed a drink and never realized it.The food came quickly. Tasted the calamari…it had absolutely no seasoning. The Prime Rib special was dry and over cooked. The Yorkshire pudding was harder than crackers. The risotto side tasted like chalk and was undercooked. The star of the meal was the garlic mash!! Amazing!!The service was mediocre, but okay considering it was new years. Thanks TheresaOverall, would not go back.
Atmosphere: 2
Food: 1
Service: 1
Daryian Macek
Went to eat with my family, we all got horrible food poisoning the next morning. We each ordered a different cut of steak, one of which was completely rotten, smelt, looked and tasted like literal rotten meat. The other also being inedible. I actually thought my steak (surf & turf) was okay, however I woke up in the middle of the night throwing up for hours on end. My father had to go to the ER after a bite of his rotten steak. After they comp’d the two meals, this bill was still $125. Insanity.My nephew (8 months) was with us and is now also horribly Ill after eating a few mashed potatoes.The staff then proceeds to belittle the situation saying, every cut came from the same piece of meat. However I work in a restaurant and knowing meat is portioned in the mornings and then set aside, I am sure this was an old rotten cut of meat and the restaurant failed to take responsibility and now my family is paying the price.Not to mention this was NYE, now my whole family is bed ridden and almost being taken to the hospital on New Year’s Day.Horrible experience, horrible food, I fully expect compensation as we still had to pay $125 bill, and we’re staying in the hotel for two nights and my parents Can no longer enjoy their visit with their grandson over the holidays.Do not go here unless you want to be bed ridden for days with no appetite
Atmosphere: 1
Food: 1
Service: 1
Bev Bourgeois
We were craving prime rib so decided to try Redwood. We had reservations so we were seated quickly. We were pleasantly surprised to receive a complementary appie of sushi in spoons. Very nice. We decided to order the Charcuterie board for 4 as the waiter said the kitchen was a bit backed up. It was a good decision. We loved all the different meats and cheeses. It even had a few slices of chilled duck breast! Very nice! Unfortunately the food fell down from there. My brother-in-law and I had the prime rib and we were both disappointed in the meat. It was a poor quality cut of meat, chewy and flavorless. My husband and his sister both ordered the spaghetti and meatball dinner. Nothing special there, boring and not enough sauce. Service was good and very friendly staff. They just need to put more care into the main courses.
Atmosphere: 4
Food: 3
Service: 5
Mireille
Had no servers working so the wait was ridiculous. Food was very mediocre, bland and tasteless. 60 bucks for one person is fine if the food is decent. It’s not. Threw it out and went elsewhere.
Terrible quality steaks, literally the cheapest frozen steaks you can get from SYSCO at a 4-5x mark up on their menu
The food isn't good at all, the service was abrasive, and the food gave me mild food poisoning. It's not as high class as they think they are. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
They were closing at 10pm we rolled through late to hotel. They allowed us to come in at 9:45pm and have a lovely steak dinner and wine. That kind of service is not seen often. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Great service and food. We were entertained by a wonderful guitarist and singer. Will stop again. They are trying very hard
Atmosphere: 4
Food: 5
Service: 5
I rarely leave reviews but I have to this time! I’ve been on a trip around Canada for a while now so when arriving to hotel I decided to go have some food at Redwood. I got their Sunday special, picture below, and a drink. I was immediately welcomed with a complimentary cold soup and bread, drink came right after and not too long after the food was ready. It was a delicious meal, but the reason why I’m leaving this review here was the service. Server Davi was an absolute pleasure to be served by. Not too much or not too little, just the right amount of hospitality! Attentive to detail and positive vibe! I’m sure all servers are great in this place! If you’re in Medicine hat I highly recommend trying this place out. I will, when ever I’m in town.
Atmosphere: 4
Food: 5
Service: 5
The food was good and the service was excellent. Thanks to Theressa for the great service and food recommendations.
Atmosphere: 4
Food: 4
Service: 5
We were able to make a reservation for our party of 6 easily and quickly over the phone. A real person promptly and professionally set it up and it all was correct and perfect when we got there. All the service staff we dealt with were accommodating and helpful. Theressa was our server, and was experienced, knowledgeable about the menu choices and we were glad we took her advice on the choice of entrée. The food was excellent and the service even better. The chef came right to our table and all the staff made our meal a highly enjoyable experience. Highly recommend the Redwood Steakhouse!
Atmosphere: 5
Food: 5
Service: 5
We ordered the tomahawk ribeye for 2, medium rare. It was probably the toughest ribeye I have ever had and there was a lot of gristle, the cap was nonexistent.
Atmosphere: 2
Food: 1
Service: 3
Signature burger was amazing!
Atmosphere: 5
Food: 5
Service: 5
Food could've been a bit warmer bit it was good quality, generous servings and presented nicely. The prime rib special was a great deal!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great brunch on Saturday morning.
Atmosphere: 4
Food: 4
Service: 4
Had a reservation. We were seated on time. Did not see a server for 15 minutes and when we did she deferred our drink order twice. We did not receive drinks until 1 hour after we sat down. Even then they missed a drink and never realized it.The food came quickly. Tasted the calamari…it had absolutely no seasoning. The Prime Rib special was dry and over cooked. The Yorkshire pudding was harder than crackers. The risotto side tasted like chalk and was undercooked. The star of the meal was the garlic mash!! Amazing!!The service was mediocre, but okay considering it was new years. Thanks TheresaOverall, would not go back.
Atmosphere: 2
Food: 1
Service: 1
Went to eat with my family, we all got horrible food poisoning the next morning. We each ordered a different cut of steak, one of which was completely rotten, smelt, looked and tasted like literal rotten meat. The other also being inedible. I actually thought my steak (surf & turf) was okay, however I woke up in the middle of the night throwing up for hours on end. My father had to go to the ER after a bite of his rotten steak. After they comp’d the two meals, this bill was still $125. Insanity.My nephew (8 months) was with us and is now also horribly Ill after eating a few mashed potatoes.The staff then proceeds to belittle the situation saying, every cut came from the same piece of meat. However I work in a restaurant and knowing meat is portioned in the mornings and then set aside, I am sure this was an old rotten cut of meat and the restaurant failed to take responsibility and now my family is paying the price.Not to mention this was NYE, now my whole family is bed ridden and almost being taken to the hospital on New Year’s Day.Horrible experience, horrible food, I fully expect compensation as we still had to pay $125 bill, and we’re staying in the hotel for two nights and my parents Can no longer enjoy their visit with their grandson over the holidays.Do not go here unless you want to be bed ridden for days with no appetite
Atmosphere: 1
Food: 1
Service: 1
We were craving prime rib so decided to try Redwood. We had reservations so we were seated quickly. We were pleasantly surprised to receive a complementary appie of sushi in spoons. Very nice. We decided to order the Charcuterie board for 4 as the waiter said the kitchen was a bit backed up. It was a good decision. We loved all the different meats and cheeses. It even had a few slices of chilled duck breast! Very nice! Unfortunately the food fell down from there. My brother-in-law and I had the prime rib and we were both disappointed in the meat. It was a poor quality cut of meat, chewy and flavorless. My husband and his sister both ordered the spaghetti and meatball dinner. Nothing special there, boring and not enough sauce. Service was good and very friendly staff. They just need to put more care into the main courses.
Atmosphere: 4
Food: 3
Service: 5
Had no servers working so the wait was ridiculous. Food was very mediocre, bland and tasteless. 60 bucks for one person is fine if the food is decent. It’s not. Threw it out and went elsewhere.
Atmosphere: 1
Food: 2
Service: 1
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