I love the food at this location, otherwise I would NEVER go there again. This place does not know or care about customer service. They ALWAYS treat you like you are just money. They are rude and dismissive.
They also consistently make too little food to serve customers and many times I have had to stand and wait while they make more. They also try to shut down and stop making food over an hour before closing.
They are also very stingy on their portions, going so far as to WEIGH the food! Kung Pao Wok in Lethbridge fills your container so full you can almost not close the contaiand there was no sign of any scale.
Their ONLY saving grace is that usually the food is good. It's too bad a place with such potential to be the best, settles for being one of the worst.
Atmosphere: 1
Food: 4
Service: 1
Marina
Horrible horrible location. Stingy on portions, aggressive and snarky staff and dont bother going within an hour and a half of closing because they dont cook.
Atmosphere: 1
Food: 1
Service: 1
Dayle Stuber
Worst order ever and I eat there frequently noodles tasted burnt chicken tough instead of crispy ! Worst food everšš
Food: 1
Greg G
Not that friendly. Rang items through register to cost more. Food flavourless.
Food: 2
Service: 2
siya gulati
Extremely rude service. I was given a coupon to redeem a free regular combo (rice or noodles, plus TWO items & ONE POP) the two Chinese ladies were so rude when I showed them the coupon speaking to each other in their language & argued with me that they only can give me 1 item. She also argued with me that I couldnāt have the free pop. So I didnāt get what the coupon said I could have. I then made another order, this one I obviously paid for, and when I asked for a small bag, she yelled at me saying āthis is the only bag we haveā. Maybe next time instead of being so cheap with upping the price & lowering the food quantity & treating customers like they are doing you a favour. Giving coupons, then not serving what your company says it has to offer, then maybe you shouldnāt be in business.
Atmosphere: 1
Food: 1
Service: 1
John Golja
Poor service
Destination Diaries with Matt
Service needs to be improved.
Atmosphere: 3
Food: 2
Service: 1
Christina Townsend
Love this place. Wish they had fortune cookies since it's part of the fun of eating Chinese food but the food is good and the service is great. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
Baljinder Singh
they are super rude and such a bad customer servic
The food seemed to be running low but the server was nice and the food I got was yummy and so was the peach sauce.
Atmosphere: 4
Food: 5
Service: 5
Andre
Terrible food. Donāt recommend
Atmosphere: 2
Food: 1
Service: 2
W Rl
Little bit too sweet.
Atmosphere: 4
Food: 4
Service: 4
Sean McIntyre
Poor service, mediocre food, plus expected a tip. 2 item plate and a drink cost 19.50. Bourbon chicken was dry and lacking sauce, asked for more sauce and didn't get it. Sweet and sour pork was also dry. The person serving didn't offer any soy sauce. It seemed like the person serving me was doing me a favour by serving me, at all. Then the debit machine asked me for a tip....Almost every table in the food court was dirty.2 stars. Would not recommend.
I love the food at this location, otherwise I would NEVER go there again. This place does not know or care about customer service. They ALWAYS treat you like you are just money. They are rude and dismissive.
They also consistently make too little food to serve customers and many times I have had to stand and wait while they make more. They also try to shut down and stop making food over an hour before closing.
They are also very stingy on their portions, going so far as to WEIGH the food!
Kung Pao Wok in Lethbridge fills your container so full you can almost not close the contaiand there was no sign of any scale.
Their ONLY saving grace is that usually the food is good. It's too bad a place with such potential to be the best, settles for being one of the worst.
Atmosphere: 1
Food: 4
Service: 1
Horrible horrible location. Stingy on portions, aggressive and snarky staff and dont bother going within an hour and a half of closing because they dont cook.
Atmosphere: 1
Food: 1
Service: 1
Worst order ever and I eat there frequently noodles tasted burnt chicken tough instead of crispy ! Worst food everšš
Food: 1
Not that friendly. Rang items through register to cost more. Food flavourless.
Food: 2
Service: 2
Extremely rude service. I was given a coupon to redeem a free regular combo (rice or noodles, plus TWO items & ONE POP) the two Chinese ladies were so rude when I showed them the coupon speaking to each other in their language & argued with me that they only can give me 1 item. She also argued with me that I couldnāt have the free pop. So I didnāt get what the coupon said I could have. I then made another order, this one I obviously paid for, and when I asked for a small bag, she yelled at me saying āthis is the only bag we haveā.
Maybe next time instead of being so cheap with upping the price & lowering the food quantity & treating customers like they are doing you a favour. Giving coupons, then not serving what your company says it has to offer, then maybe you shouldnāt be in business.
Atmosphere: 1
Food: 1
Service: 1
Poor service
Service needs to be improved.
Atmosphere: 3
Food: 2
Service: 1
Love this place. Wish they had fortune cookies since it's part of the fun of eating Chinese food but the food is good and the service is great. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
they are super rude and such a bad customer servic
Service: 1
Poor quality of food and cold
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
The food seemed to be running low but the server was nice and the food I got was yummy and so was the peach sauce.
Atmosphere: 4
Food: 5
Service: 5
Terrible food. Donāt recommend
Atmosphere: 2
Food: 1
Service: 2
Little bit too sweet.
Atmosphere: 4
Food: 4
Service: 4
Poor service, mediocre food, plus expected a tip. 2 item plate and a drink cost 19.50. Bourbon chicken was dry and lacking sauce, asked for more sauce and didn't get it. Sweet and sour pork was also dry. The person serving didn't offer any soy sauce. It seemed like the person serving me was doing me a favour by serving me, at all. Then the debit machine asked me for a tip....Almost every table in the food court was dirty.2 stars. Would not recommend.
Atmosphere: 1
Food: 3
Service: 1
Great food by now despite past bad reviews
Atmosphere: 5
Food: 5
Service: 5
Loading...