Subway in Medicine Hat

“I think subway (especially this location) always takes the time to perfectly prepare the food, they really care about the customers and their opinions and orders and are always very kind, the service is outstanding from the times i have been here i have never changed my order since i was little and it always is the same delicious tatse, thank you subway!!“

“Absolutely 100% service, and made my day better!.

Start with busy women, asked me very friedly that she was busy and asked me to grab drinks for other order, i was super upset! Like whats going on i dont know her and asked me to grab something for her order?? I get it she was alone,busy and only 1 worker could be sick call or whatever but asked me nicely!!

But
Later the way she served me and made my sub was super delicious! I got what i want and walked out with good food!!
Love to stop by all time and hope other local business does same service and food! Specially i have been to hat many times and i had hell time to get order!!
This place will be on number 1 list of mine next time!!

I wish i had change i could tip her, but next time sure!!
She deserve raise!!“

“It's a Subway. Staff was friendly, the modern fountain machine nozzle was gummed up or not on straight as every pop choice sprayed out in multiple directions. Nothing reached the user but did get all over hands and the outside of the cup. Sandwiches were fine. Thank you for having plain water cups available.“

“The staff here are awesome and the best sandwich I've ever had from anywhere was made by them. I appreciated their lighthearted attitudes and jokes they told while assembling my order. Instead of being frustrated or judging me for being specific about how I like my food, they offered options that I didn't know were available (like double toasting) and went above and beyond to ensure my sandwich was *exactly* how I would enjoy it. The staff were respectful of customers and each other and they worked together well. The restaurant was also very clean.

This is, by far, the best Subway I have experienced in Alberta. They really seem to care about providing positive experiences to customers and truly understand that one of the draws of Subway is the customization options.

This property could improve its accessibility, like with a powered door and convenient curb cut. However, as a disabled person, at no point did I feel the staff were unwelcoming or treating me any differently than they treated my able-bodied companions. As well, the app is a huge pain and it would be really nice if their pricing didn't make coupons and app deals so vital (which isn't unique to this location.)“

“June 20,2025 Evening Time .....Singh made an amazing Subway sandwich! The food was fresh and delicious, and his customer service was excellent—friendly, fast, and professional. Definitely one of the best experiences I’ve had. Highly recommend!“

“When I get uber eats from this location in the mall, it is way better quality than the one on southview. Perfect sandwiches, they dont forget the paid for extra cheese, and I like that they staple the bag. When you're not well enough to go get food or cook yourself, it's really nice to have a reliable restaurant to get something tasty and fresh.“

“Hadn't been to Subway in years, but was pleasantly surprised with the updated menu. Ordered the footlong Cubano combo with drink and cookies from the drive through. Service was fast and friendly. Total was just under $19 but compared to other fast food options in this area and what you get, I thought it was fairly reasonable. The cookies have always been kind of subpar, but the sandwich more than made up for it. Will definitely give Subway another try.“