Tim Hortons

ordered a Biscoff latte and there were no Biscoff toppings at all, even though they charged me for it. This is the third time they’ve done the same thing. Please be aware and double-check your orders. Very disappointing and not acceptable.

Atmosphere: 2

Food: 1

Service: 1

There is this auntie type that is the industry standard for cold brew. Love her and all the workers there

Atmosphere: 5

Food: 5

Service: 5

Fast service.

Atmosphere: 4

Food: 4

Service: 5

Well I'll start by saying I love timmies always have and the staff at this location was great only concern I had was the washroom was a disaster their was poo on the toilet seat paper all over the floor and just generally not clean yes I did notify staff but there was no urgency to clean it I was there for 30minutes and no one made their way to clean it despite only having 2 other customers come in

Atmosphere: 4

Food: 5

Service: 4

Iced capp was 100% rotton. Tasted exceptionally sour. Gross 🤢

Food: 1

Extremely Disappointing Experience – Poor Service and Rude Staff

I completely agree with the other negative reviews of this location. I visited this Tim Hortons on June 29th around 1 PM, and the experience was nothing short of frustrating. The staff was shockingly rude and seemed to be ignoring customers, causing the line to move incredibly slowly.

One employee in particular—an older Caucasian woman—was especially unprofessional. She was visibly unpleasant, with an angry expression, and showed zero courtesy or willingness to help. When my 3-year-old daughter accidentally dropped her bagel, I politely asked if we could get a replacement. Despite having already waited over 20 minutes in line, she flatly refused and told us to get back in line and wait again, which we unfortunately had to do—another 20 minutes wasted.

At other Tim Hortons locations, I’ve witnessed staff quickly and kindly resolve situations like spilled drinks or dropped food with compassion and professionalism. Sadly, that was not the case here. The dismissive and abrasive attitude from this employee was unacceptable.

This location clearly needs serious attention from management—customer service and sensitivity training should be a priority. It costs nothing to be kind, especially when dealing with families and young children.

Needless to say, I won’t be returning.

Service: 1

Glad that I came here, it is fast, and orders are accurate.

—I loved their loaded bowl!
—I was served by Kim and Donna and they are both smiling faces. Coffee was hot too.

I am a bit slow on ordering due to my condition but supervisor Donna patiently waited for my order. Thank you

Nice drinks
Great coffee! Always fresh indeed.

I came here for the first time today and i can see that they store is the busiest jn the mall. I appreciate the help of Donna on recommending flatbread to my kids!

Great coffee! Always fresh indeed.

Came late lunch today and they had a long line, was surprised that they were able to finish it so quick! Fast, affordable and the new faces were very welcoming

great service, new team is efficient and fast!

Egg farmers rap & French Vanilla perfect match 👍.

Atmosphere: 5

Food: 5

Service: 5