OK so they smartened up for a bit, but now don't gaf about your order or what you want, i ordered a double stack english muffin, bacon, sausage, egg and cheese on an english muffin, I get 2 sausage patties on an English muffin, went in to get it corrected and got a snooty stuck up response because I wanted bacon on it, I ended up getting the 2 sausage patties again... hey dummy, sausage patties that timmies uses is a pork product also. If it's that much of an issue then work elsewhere
Edit; I'm starting with this, I'm a veteran of the military, and this tims by far has the worst service I've ever recieved, the employees speak broken English, if you're at the drive through don't expect to be quick, they're usually back up past the local coop gas station , and when you go in, there's just as many people, and the employees aren't doing their job and standing TF around, you can order whatever coffee you want and they will just give you a double double because they don't know how to use their equipment properly. I will be bringing this to town counsel, enough is enough
I love my Tim's coffee, been to many across Canada, the one in Ponoka frustrates the crap outta me, and "stall" at the drive through to keep order times down... But the customer waits longer to meet quotas. The drive through is always backed up, and inside is backed up or they have no employee on a till to take an order. If there were another timmies in Ponoka I would likely use that one over this location... But this is all there is, Micky D's coffee imo is nasty
Atmosphere: 1
Food: 1
Service: 1
Joel Belle
One thing missing. More care and cleaning of the bathroom. Although the eating area is well maintained.
Vegetarian options: It would be good to have more vegetarian and gluten free options
Atmosphere: 4
Food: 4
Service: 5
Raman Kaur
Excellent
harsh sansarwal
Very good place to go with kids.They enjoy with parents on weekends.
Kid-friendliness: Enjoys a lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Iced Capp
Jason Hermogeno
Good place love coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Turkey Bacon Club Sandwich, Original Iced Capp
deep shahi
Good place
Atmosphere: 5
Food: 5
Service: 5
Incognito Incognito
Good place, amazing people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Original Iced Capp
Nancy Young
Very best place to drink coffee and staff are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Original Iced Capp
Second time I have been here at approximately 6 pm in last 2 weeks only to find that again there is no chilli, only one soup. When I asked this evening why they are out of staple items at peak supper hour got told the drive through has been busy. Then I was promptly ignored, this was by the lady that I assume was manager as she was asked to tell me the soup I was told was available wasn’t. The baked good selection is extremely limited as well with lots of outages. Seems to me this location is trying to make sure it doesn’t remain busy by running out so people will be forced to go elsewhere. I will be.
Atmosphere: 1
Food: 1
Service: 1
Mike Eggert
This bennet guy was so nice, he treats us like family.
Atmosphere: 5
Food: 5
Service: 5
John Klatt
There is this guy Bennet, awesome service he’s a good guy, Give this young man a
Superb customer service experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap
OK so they smartened up for a bit, but now don't gaf about your order or what you want, i ordered a double stack english muffin, bacon, sausage, egg and cheese on an english muffin, I get 2 sausage patties on an English muffin, went in to get it corrected and got a snooty stuck up response because I wanted bacon on it, I ended up getting the 2 sausage patties again... hey dummy, sausage patties that timmies uses is a pork product also. If it's that much of an issue then work elsewhere
Edit; I'm starting with this, I'm a veteran of the military, and this tims by far has the worst service I've ever recieved, the employees speak broken English, if you're at the drive through don't expect to be quick, they're usually back up past the local coop gas station , and when you go in, there's just as many people, and the employees aren't doing their job and standing TF around, you can order whatever coffee you want and they will just give you a double double because they don't know how to use their equipment properly. I will be bringing this to town counsel, enough is enough
I love my Tim's coffee, been to many across Canada, the one in Ponoka frustrates the crap outta me, and "stall" at the drive through to keep order times down... But the customer waits longer to meet quotas. The drive through is always backed up, and inside is backed up or they have no employee on a till to take an order. If there were another timmies in Ponoka I would likely use that one over this location... But this is all there is, Micky D's coffee imo is nasty
Atmosphere: 1
Food: 1
Service: 1
One thing missing. More care and cleaning of the bathroom. Although the eating area is well maintained.
Vegetarian options: It would be good to have more vegetarian and gluten free options
Atmosphere: 4
Food: 4
Service: 5
Excellent
Very good place to go with kids.They enjoy with parents on weekends.
Kid-friendliness: Enjoys a lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Iced Capp
Good place love coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Turkey Bacon Club Sandwich, Original Iced Capp
Good place
Atmosphere: 5
Food: 5
Service: 5
Good place, amazing people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Original Iced Capp
Very best place to drink coffee and staff are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Sausage Wrap, Original Iced Capp
Tim's needs more gluten-free options
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Outstanding customer service
Atmosphere: 5
Food: 5
Service: 5
Amazing service mariane
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Iced Capp
Second time I have been here at approximately 6 pm in last 2 weeks only to find that again there is no chilli, only one soup. When I asked this evening why they are out of staple items at peak supper hour got told the drive through has been busy. Then I was promptly ignored, this was by the lady that I assume was manager as she was asked to tell me the soup I was told was available wasn’t. The baked good selection is extremely limited as well with lots of outages. Seems to me this location is trying to make sure it doesn’t remain busy by running out so people will be forced to go elsewhere. I will be.
Atmosphere: 1
Food: 1
Service: 1
This bennet guy was so nice, he treats us like family.
Atmosphere: 5
Food: 5
Service: 5
There is this guy Bennet, awesome service he’s a good guy, Give this young man a
Atmosphere: 4
Food: 4
Service: 5
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