Dairy Queen Grill & Chill

Our fries were old and cold. It was also distressing to see that they are open from 11-7 on Christmas Day, why?

Food: 2

Service: 2

V nice location.
Food is awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Chicken Strip Basket, Chicken Strips, Oreo Fudge Brownie Blizzard Treat, Oreo Cookie Blizzard Treat, Chocolate Chip Cookie Dough Blizzard Treat

Another ruined franchise with new unfriendly management, i actually felt like i was intruding by ordering food

Atmosphere: 3

Food: 3

Service: 1

Some one really needs to check out the Oreo toppings. I got a blizzard made with a majority unsweetened cocoa chunks. Tastes so bad no one will eat it. Had to throw it out.

Food: 1

They have coupons out and I've used them 3 times before and they would scan coupon and return who booklet to me.Today when I went the cashier was trying to rip off coupon and couldn't do it so asked the other girl to rip it. When I said they usually scan and give back the other girl was so rude and replied don't expect us to do that. I asked her not to talk to me like that. When I told her the last 3 times they scanned and gave it back she responded with then I'll take the coupon and again struggling to rip it off. After I said just keep the booklet she tossed on counter stood back giving me a dirty look.
These are new staff usually they are fantastic here.I swear this was the last place in sherwood park you could go and feel like you were a valued customer not a burden.
This is not about the coupons had I not been given it back 3 other times I wouldn't care. She was instantly rude first thing out of her mouth "don't expect us to do that" I expect nothing ever. I'd like some respect.
Then my Sunday was so full when I opened it spilled every where.
I'll miss the old employees and service

Service: 1

Great service! Great ice-cream!

Atmosphere: 5

Food: 5

Service: 5

I like sam s when I order there she had a nice smile

Atmosphere: 5

Food: 5

Service: 5

Very friendly staff, good was great, place was nice and clean. My only critique is that it would be nice if they had a button for wheelchair users to open the door.

Atmosphere: 5

Food: 5

Service: 5

Clean interior. Like stopping in for a chocolate dipped cone. It's a thinner coating for the chocolate but I like it that way. Convenient to pick up an ice cream cake even in the drive through if you're in a hurry.

Atmosphere: 5

Food: 4

Service: 5

It is an excellent place highly recommended for family life.

Atmosphere: 5

Food: 5

Service: 5

I was going to get ice cream in my mustang and spilt it all over my seats because it was filled to the brim and it was so bad And I ordered a large blizzard and they gave me an extra small terrible experience never going back

Atmosphere: 1

Food: 4

Service: 1

Sorry to see prices go up and quality go down. Banana split is now served with half a banana, and the toppings are chunks no syrup. We also ordered a peanut buster parfait. Chocolate syrup was minimal and peanuts were hard to find. Also, I don’t know how but the peanuts have gotten smaller.

Don’t think we’ll be doing this again, as the value for the money isn’t there.

Atmosphere: 4

Food: 3

Service: 4

Ordered a milkshake only had small diameter straws for soda drinks don't work with milkshake was offered a spoon but doesn't work well while driving

Atmosphere: 3

Food: 4

Service: 3

This is supposed to be a large dipped cone. It tastes good, and it was less than a minute between ordering and having the cone in my hands. But it's hard to really enjoy a 6 dollar cone when it's so small.

Atmosphere: 3

Food: 2

Service: 5

Always love coming here for treats. They always move the line along quickly.

Atmosphere: 4

Food: 4

Service: 4