ordered on their app during open hours, paid and tipped with my credit card. Get called ten minutes later and told that their delivery driver went home, despite being open for deliveries and that could come pick it up myself which would mean i paid delivery and tipped for nothing. Also not to mention that the past few times I ordered I selected the leave at door option as strangers at the door make my dogs bark and its late. Despite this they sit outside of my door calling my phone and the dogs wake everyone up. This place needs management that cares.
Donna Gibson
I understand that Halloween can be a crazy night obviously people are not wanting to cook, would like to see teens being hired to off set the wait times, my daughter cannot find a job here in Sherwood park, why?
Atmosphere: 5
Food: 5
Service: 5
Namit Kansra
Dont even deserve this one star!
Darcy Zukiwski
It seems to me like the quality of the pizza has gone down in the last few years. The last pizza I ordered from here was underwhelming. Won't order from this location again. There's a lot of other places in Sherwood Park that I haven't tried yet.
Atmosphere: 3
Food: 2
Service: 4
Kaden Kainberger
they have NOT disappointed ? order pizza from here as a go to and its always amazing.
Atmosphere: 5
Food: 5
Service: 5
Tristen .p. Landry
Absolutely disgusting. Ordered a papadia and was served raw food, don’t order from this location
Sam Black
I always order take out and they are friendly and my orders are great!! Whole family loves this place!!
Atmosphere: 5
Food: 5
Service: 5
MOHAN Seth
The worst papa john i have seen in my lyf they dont knw how to talk and so rude wht they will gona give to customer so poor food
Atmosphere: 1
Food: 1
Service: 1
ROHIT RAJ
Pizza was good. But failed to follow instructions.Square
Food: 5
Service: 3
Sheldon Gale
Well I can say that not so good, toppings are limited and is fairly dry with not much sauce.Not impressed really, would say keep looking for good pizza ?
Attempted to order online. Ten minutes later I received an email stating my order did not go through and that I would need to call them directly. Called them and was told they were having issues with their online ordering. I asked if they were able to fulfil my order now over the phone? He said he would need me to reorder. So I did that and also provided the discount code that was accepted online. He stated they could not honour the discount as it was not an online order. I said I tried to order online but your system wouldn’t accept it. He said sorry no. Five hungry people waiting so as much as I wanted to hang up I decided to give it a go. Pizza came surprisingly quick thankfully. Pizza was good, kids loved the bread sticks, wings were a fail, baked like BP’s. Doubt we will ever order again. Not so much the food, more the service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
Dalton Clason
We ordered four pizzas and they couldn’t even get that right, when calling the location to the correct order they offered 10% off a single pizza in the future. Terrible customer service.
TyTy Cool
About 15 skinny pieces of ham and pineapple on the entire pizza (large), 8 slices. Do the math…. About 2 pieces of pineapple and ham per slice,
Atmosphere: 3
Food: 2
Service: 3
The Modern Brown Men Podcast
Ordered food for the staff for Christmas party and the staff loved the pizza. Got a great deal for the pizzas, never had Papa john's before but definitely will be coming back. The employee and everybody at store were so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Mark Fawcett
Food arrived after 45 minutes sitting in the divers car and was cold to the touch. Store made excuse after excuse about being busy. Driver marked it as being delivered 30 minutes before it arrived. Store told me he must of made a mistake.
ordered on their app during open hours, paid and tipped with my credit card. Get called ten minutes later and told that their delivery driver went home, despite being open for deliveries and that could come pick it up myself which would mean i paid delivery and tipped for nothing. Also not to mention that the past few times I ordered I selected the leave at door option as strangers at the door make my dogs bark and its late. Despite this they sit outside of my door calling my phone and the dogs wake everyone up. This place needs management that cares.
I understand that Halloween can be a crazy night obviously people are not wanting to cook, would like to see teens being hired to off set the wait times, my daughter cannot find a job here in Sherwood park, why?
Atmosphere: 5
Food: 5
Service: 5
Dont even deserve this one star!
It seems to me like the quality of the pizza has gone down in the last few years. The last pizza I ordered from here was underwhelming. Won't order from this location again. There's a lot of other places in Sherwood Park that I haven't tried yet.
Atmosphere: 3
Food: 2
Service: 4
they have NOT disappointed ? order pizza from here as a go to and its always amazing.
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting. Ordered a papadia and was served raw food, don’t order from this location
I always order take out and they are friendly and my orders are great!! Whole family loves this place!!
Atmosphere: 5
Food: 5
Service: 5
The worst papa john i have seen in my lyf they dont knw how to talk and so rude wht they will gona give to customer so poor food
Atmosphere: 1
Food: 1
Service: 1
Pizza was good. But failed to follow instructions.Square
Food: 5
Service: 3
Well I can say that not so good, toppings are limited and is fairly dry with not much sauce.Not impressed really, would say keep looking for good pizza ?
Food: 2
Restaurantji Recommends
Attempted to order online. Ten minutes later I received an email stating my order did not go through and that I would need to call them directly. Called them and was told they were having issues with their online ordering. I asked if they were able to fulfil my order now over the phone? He said he would need me to reorder. So I did that and also provided the discount code that was accepted online. He stated they could not honour the discount as it was not an online order. I said I tried to order online but your system wouldn’t accept it. He said sorry no. Five hungry people waiting so as much as I wanted to hang up I decided to give it a go. Pizza came surprisingly quick thankfully. Pizza was good, kids loved the bread sticks, wings were a fail, baked like BP’s. Doubt we will ever order again. Not so much the food, more the service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
We ordered four pizzas and they couldn’t even get that right, when calling the location to the correct order they offered 10% off a single pizza in the future. Terrible customer service.
About 15 skinny pieces of ham and pineapple on the entire pizza (large), 8 slices. Do the math…. About 2 pieces of pineapple and ham per slice,
Atmosphere: 3
Food: 2
Service: 3
Ordered food for the staff for Christmas party and the staff loved the pizza. Got a great deal for the pizzas, never had Papa john's before but definitely will be coming back. The employee and everybody at store were so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Food arrived after 45 minutes sitting in the divers car and was cold to the touch. Store made excuse after excuse about being busy. Driver marked it as being delivered 30 minutes before it arrived. Store told me he must of made a mistake.
Atmosphere: 1
Food: 1
Service: 1
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