Subway

8005 Emerald Dr #450, Sherwood Park
(780) 449-2509

Recent Reviews

Real Roger r3d2

Food is so fresh and delicious! The people who served me were friendly and laughed at my jokes lol I ate in and it was very clean. I wish their pop machine had multiple flavor versions like those machines can do.

Atmosphere: 5

Food: 5

Service: 5

mars safe

Worst customer service. Indian girl asked for additional cracker and she gave me attitude for having open a new box. They need to be trained for better customer service.

Atmosphere: 1

Food: 3

Service: 1

A Weening

Nice clean subway, had plenty of options available and quick, friendly service. I've stopped here a few times and they are consistently good.Parking: Over 20 parking spots available.

Atmosphere: 4

Food: 5

Service: 5

tamm4750

I wanted to try the bowl for the first time and subway app has a promo where you get 2$ off your first bowl. I asked the man working the till about this. He confirmed. But instead he took $2.00 off of my points instead.Very disappointed by the lack dignity

Atmosphere: 3

Food: 4

Service: 1

Harsimranpreet singh

I order my veggie sandwich today. The Guy name is JOHN. He was in a hurry i saw him making other orders also really fast and clumsy. While making my order he kept looking outside. He didn’t toast my sub well he opened the oven door before the timer went off. Then he didn’t listen to me i had to say everything twice and he gave me sub full of sauce. I asked him only one shot he added three shots and all i got was a sub full of sauce. When i told him I didn’t want this much sauce he said i was talking low. I hope you find for what you were looking while messing my food. Do you Job buddy.

Atmosphere: 1

Food: 1

Service: 1

Joan Rose

i went to buy tuna sandwich at around 2pm yesterday, i asked for italian bread, and this indian worker sliced a white bread, i asked him, is that an italian bread, and he said yes, looking at me as if i’m so stupid,? i asked to toast the bread and he asked me just one sandwich?and he did toast for just 4seconds, this is the worst service ever for me! wasted my time and money!

Atmosphere: 1

Food: 1

Service: 1

bethnjames

Was not even acknowledged while the worker proceeded to make two other call-in order…minimum expectation is a greeting and a courtesy polite request to finish the other sandwiches.

Cody Dunwoodie

Ordered a breakfast sandwich and a couple cookies, wasint fully paying attention when paying and realized right after paying for the meal that the price was too high, the sandwich says 5.99 for a 6" but I usually get a wrap rather than the bread and it's the same price. This location charges $1.50 for the wrap, I asked for a refund because they don't disclose the upcharge anywhere and are charging a higher price than is advertised, the woman there started yelling at me about how this is how it is and that she didint want to give a refund. I contacted subway corporate a week ago and have heard nothing from them. So I decided I should post on here just to remind people that this location is very dishonest and it is worth your while to go to another location, it's sad that subway doesint seem to care about these things

Atmosphere: 1

Food: 1

Service: 1

Haley Able

Thumbs down! I ordered a gluten free sandwhich. Was asked if I wanted it microwaved. I told her no because my lettuce would be gross. She told me it makes the bread softer. I asked her to only microwave it for a short time. When I sat down to eat it the bread was old, falling apart and stale. I took it back to counter and asked her how old it was because it was gross. She said that she warned me. I told her a sandwhich shouldn't have to be microwaved to be edible. Threw whole thing away and was not offered a refund

Atmosphere: 2

Food: 1

Service: 1

Cristin Grimble

Ordered catering from here via the online ordering system. When we went to pick it up they didn’t even know about it. Took 30 mins for it to be ready so had to arrange for someone else to pick this up. When we did get the sandwiches they were made incorrectly and not in alignment with my order. Just so disappointed, especially for the dollar amount. Should have done Costco!

Atmosphere: 1

Food: 1

Service: 1

Jim Wright

Very disappointed that they have discontinued the subway club sandwich as well increased costs significantlyWhat is with everyone wanting

Atmosphere: 3

Food: 3

Service: 3

Carrie Griffiths

How do you forget the sauce???? Especially when you order extra sauce! On both mine and my husband’s. We ordered through the app. ?

Desiree Brown

Absolutely the worst experience I have ever had at a subway. My kids love them so we get it at least once a week for them. The woman working behind the counter has the to be the rudest person I’ve ever dealt with in a customer service setting. What’s worse is I wrote an email where the Manager said he would call me the next day. I’ve sent another email. No reply still. It’s now been 6 days! Horrible location and the management is more terrible than the workers. Definitely spend your money and any other establishment than this one. Horrible service horrible food and even worse employees

Reagan Cranwell

Don't go here if you're hungry.Not happy with the standards at this location. They are very cautious on the amount that is put onto each item, ensuring the absolute minimum amount, or less had been used. (This is including vegetables, sauce and spices.) Despite only using 1/3 measuring tools when creating this wrap.The example I have of this would be: 2 leaves of spinach, and 3 pickles being used as a portion, when asked for the vegetables.

Kristeena K

Worst subway sandwich I have ever had. Ordered a footlong and only ate a few bites. Ordered a steak and cheese, tasted but it was cold, cheese didn't even melt and the flavour was off. Can't tell if it was an error of staff or the ingredients.

Atmosphere: 4

Food: 2

Service: 2

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