Tim Hortons

8005 Emerald Dr #500, Sherwood Park
(780) 416-0392

Recent Reviews

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Yamzky Greentree

Service was fast and the staff were friendly

Atmosphere: 5

Food: 5

Service: 5

Tyler

Great food busy location. Customers are always rude and disrespectful. I left my garbage and my coffee ordered something again. Wanna of the customers just took my garbage off and my coffee through away in the garbage. Didnt bother saying sorry. I just sit in at different table.

Food: 5

Service: 5

Corey Dickson

No toilet paper in any of the 3 bathrooms, and seems they only want to service one kind of soup. (Chicken noodle)

Atmosphere: 1

Food: 1

Service: 1

Abie Villas

Fast service. Staffs are friendly. My coffee is always fresh. This is my favorite location.

Atmosphere: 5

Food: 5

Service: 5

Eldyn De guzman

I just want to give a big shoutout to Hazzel for her outstanding service at Tim Hortons! Every time I visit, she’s warm, welcoming, and always on point. Whether she’s taking orders, preparing the food, or handing over the coffee with that signature smile, Hazel truly goes above and beyond.

Her professionalism and positive energy really stand out, even during busy hours. She’s quick, efficient, and always makes sure you get exactly what you ordered. It’s that kind of consistency and care that keeps me coming back.

Thank you, Hazel, for making every visit a pleasant experience. Keep up the amazing work! 👌👏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Toffee Iced Capp, Mocha Iced Capp, Supreme Stack

aristotle Quibuyen

I order farmers wrap everyday at this location and it's always made right . Just enought chipotle sauce and you can tell the eggs are freshly made. Workers are very friendly and drive thru is always quick

Atmosphere: 1

Food: 1

Service: 1

Marlene Penney

Love this location!

Atmosphere: 5

Food: 5

Service: 5

UTKARSH TIWARI

They should know how to talk with Coustmer’s. Asked for scrambled loaded egg box they just put croissant in that box. Lady in black jackets at drive thru she’s not accepting their staff mistakes.

Service: 1

Far North BBQ

The staff here is fantastic. Always great service.

Atmosphere: 5

Food: 5

Service: 5

ankush vasudeva

Very bad customer service by Indian girl today August 26 2025 time around 12:38 pm I order a coffee with double chocolate brownie but she give me double chocolate donuts.When I was go back to change the order she was very rude and yelled on me .She change my order but her behaviour was very rude .There was no manager at the time but report this to the one of Tim Horton associate Katrina because I know her .She said she will report this to the Manager .

amandeep kaur

Friendly staff and quick service:)

Atmosphere: 5

Food: 5

Service: 5

Vince Santiago

This is a really great place to get your coffee! They are quick, fast and they always serve you with a smile

Atmosphere: 5

Food: 5

Service: 5

Ben Halowski

⭐️⭐☆☆☆ — Drinks Need Improvement

I generally find Tim Hortons’ service to be good, but at this Emerald Drive location, the drinks I ordered tasted off—almost like aluminum. While the staff were polite and the store was clean, the beverage quality really affected my experience.

The food and other aspects of the visit were fine, but I hope the drink preparation is reviewed, because that’s what made this visit disappointing.

Atmosphere: 3

Food: 2

Service: 4

gurleen kaur

Friendly staff
Great service 🙂

Atmosphere: 5

Food: 5

Service: 5

Darlene Marie Frane

I always use the drive-thru here and it’s one of the fastest and friendliest around. The staffs are cheerful, my coffee is always fresh and my order’s right every time. Even on busy mornings, they keep things moving with a smile, it’s a great start to my day.

Atmosphere: 5

Food: 5

Service: 5

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