No bread on site, bagel yes , no soup mo Chile. Very welcoming hostess. She rules. 24 hr open actually the drive thru is , we walked. We stood at the drive thru window. We hope to eat tho. Ty .
Atmosphere: 5
Food: 1
Service: 5
ADoorFrame
Ordered a double stack. Got half a single stack. Ordered a triple cream one sugar. Got no sugar one cream. Terrible order recognitions
Romalpreet kaur
Great customer service by all team members
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
bangie cherreguine
Nice staff
Kid-friendliness: Grilled cheese panini my son favorite.put it back please
I visited Tim Hortons 4 AM today and ordered a cold beverage through the drive-thru, adding a few customizations to my order. Unfortunately, after placing my order, I experienced some unprofessional behavior from one of the employees. As I reached the window to pick up my order, I overheard the employee using inappropriate language. When I asked for his name to report the incident, he refused to provide it, which was disappointing.
When I mentioned that I would be leaving a review on the customer service, he claimed that his comments were directed at his manager, not at me. However, this still felt unprofessional, especially in a customer-facing role. I believe all customers deserve respect and courtesy, no matter the situation. I hope management addresses this to ensure better service in the future.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ice Capp
C J
Bathroom had remnants of drug paraphernalia, garbage on the floor and no paper towels. When I told the staff, they did nothing.
Atmosphere: 1
Service: 1
Trevor Decker
It's Tim's. You don't usually get what you asked for. They don't bag anything, so grubby money hand touch your packaging. I only go here if I have too.
Atmosphere: 1
Food: 1
Service: 1
Ben Carell
We were traveling along Highway 16 and stopped at a Tim Hortons along the way. Bhavy, who took our order, was absolutely fantastic! Despite how busy the location was, He handled everything with a friendly smile and professionalism. He made sure our order was taken down perfectly and even offered some helpful suggestions when we were deciding what to get. Thanks for the lovely service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel B E L T
Marklowie Francisco
I just order sausage biscuit and XL darkroast double double.when I came back to my work place to ate my food break I get the bacon biscuit and my coffee is not a darkroast it's regular coffee.then when I call the supervisor said replaced it..you wasting my time and gas just to replace my food.and besides my order is easy to understand and just 2 item.im very disappointed really and it's just a Monday timhortons people sk by the casino location.
The woman working Wednesday night is so incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
T M Mc
This Tim Hortons has one of the cleanest I’ve ever seen. They have real toilet paper and actual paper towel instead of a hand dryer. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
Brian Jacko
I come to this location often as I travel between provides, I was mad to find out the 24 restaurant is actually just for the drive through. And when you have a semi truck you can't exactly get into the drive through. Please be true to your hours and keep the restaurant open 24 like the drive through
No bread on site, bagel yes , no soup mo Chile. Very welcoming hostess. She rules. 24 hr open actually the drive thru is , we walked. We stood at the drive thru window. We hope to eat tho. Ty .
Atmosphere: 5
Food: 1
Service: 5
Ordered a double stack. Got half a single stack. Ordered a triple cream one sugar. Got no sugar one cream. Terrible order recognitions
Great customer service by all team members
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Nice staff
Kid-friendliness: Grilled cheese panini my son favorite.put it back please
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Nutella, Croissant, Sausage Biscuit
The manager and staff are amazing very friendly.
Kid-friendliness: Back the Grilled cheese panini pls coz that is my son's favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nutella, Sausage, Donuts, Sandwich, Ice Capp
I visited Tim Hortons 4 AM today and ordered a cold beverage through the drive-thru, adding a few customizations to my order. Unfortunately, after placing my order, I experienced some unprofessional behavior from one of the employees. As I reached the window to pick up my order, I overheard the employee using inappropriate language. When I asked for his name to report the incident, he refused to provide it, which was disappointing.
When I mentioned that I would be leaving a review on the customer service, he claimed that his comments were directed at his manager, not at me. However, this still felt unprofessional, especially in a customer-facing role. I believe all customers deserve respect and courtesy, no matter the situation. I hope management addresses this to ensure better service in the future.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ice Capp
Bathroom had remnants of drug paraphernalia, garbage on the floor and no paper towels. When I told the staff, they did nothing.
Atmosphere: 1
Service: 1
It's Tim's. You don't usually get what you asked for. They don't bag anything, so grubby money hand touch your packaging. I only go here if I have too.
Atmosphere: 1
Food: 1
Service: 1
We were traveling along Highway 16 and stopped at a Tim Hortons along the way. Bhavy, who took our order, was absolutely fantastic! Despite how busy the location was, He handled everything with a friendly smile and professionalism. He made sure our order was taken down perfectly and even offered some helpful suggestions when we were deciding what to get. Thanks for the lovely service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel B E L T
I just order sausage biscuit and XL darkroast double double.when I came back to my work place to ate my food break I get the bacon biscuit and my coffee is not a darkroast it's regular coffee.then when I call the supervisor said replaced it..you wasting my time and gas just to replace my food.and besides my order is easy to understand and just 2 item.im very disappointed really and it's just a Monday timhortons people sk by the casino location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
jashan is most professional worker
Atmosphere: 5
Food: 5
Service: 5
Favorite timmies in lloydminster
Atmosphere: 5
Food: 5
Service: 5
The woman working Wednesday night is so incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
This Tim Hortons has one of the cleanest I’ve ever seen. They have real toilet paper and actual paper towel instead of a hand dryer. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
I come to this location often as I travel between provides, I was mad to find out the 24 restaurant is actually just for the drive through. And when you have a semi truck you can't exactly get into the drive through. Please be true to your hours and keep the restaurant open 24 like the drive through
Atmosphere: 4
Food: 5
Service: 1
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