McDonald's

369 St Albert Trl, St. Albert
(780) 458-1121

Recent Reviews

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Hardik Patel

Worst experience ever.staff is not really good

Atmosphere: 1

Food: 1

Service: 1

Randy Fletcher

It was ok

Atmosphere: 3

Food: 3

Service: 1

Kari

Well the double cheesy melt doesn't look quite like the ads, as usual, but it was still not baf.

Amanda Keddie

After I paid for my order online the staff fought with me in the drivethru telling me I had to pay. I showed them my receipt and they then asked to see my bank account. I showed them the charge on my credit card and they still demanded I pay.

Atmosphere: 1

Food: 3

Service: 1

Alex Andie

I had a very bad experience at this McDonald’s drive-thru. When I arrived, I said “hi” three times and received no response for over a minute. When the employee finally answered and started taking my order, they suddenly stopped to talk to a coworker. They then returned and asked for my order again but did not complete it properly. This is not the first time this has happened to me with the same employee. The service was unprofessional and made me feel ignored and unsatisfied as a customer. Because of the poor service and lack of respect, I will not be returning to this location.
That's happened today Sunday 25 Jan
Around 9pm

Abigail

Shout out to Lauren! What a complete sweetheart! You know when you know someone is a good kind human, shes one of them, bless her heart! We need more people like her in customer service!!!

Hands down one of the best McDonalds Ive been to. The quality of food is great, the customer service is superb! Truly very impressed! Highly recommend this wonderful establishment (:

Atmosphere: 5

Food: 5

Service: 5

Albert Nguyen

Slowest McDonald's ever, ordered 2pm no line up still too 10 minutes for a value meal

Kano Y.

Maybe it's a group order, but both hand dryers in the washroom are not working and the faucet only gives you very tiny water stream, takes you forever to clean wash your hands. Environmental friendly just piss you off. Staffs are very good, foods are small in portion even you order large size.

Atmosphere: 3

Food: 2

Service: 5

Ravinder

I ordered mcveggie, lettuce is like one or two piece only if any one checking these reviews kindly compare your advertised pic with what you guys giving to the customers.

prem sapkota

Had to wait 25 minutes even though I ordered just one coffee one muffin and one everything bagel with cheese cream
Coffee was 2 cream 2 sweeteners I got just black
One

Atmosphere: 1

Food: 3

Service: 1

Adrian Desjarlais

Ate there two days in a row for lunch, love the location and staff were great. Quiet atmosphere, clean, and what other locations should strive for. 5⭐

Atmosphere: 5

Food: 5

Service: 5

Tim Sloan

Best mc Donald's

Atmosphere: 5

Food: 5

Service: 5

John Fabien

Well it's complexity about how to comment first some staff are in needed training as they are quite rude especially if they figure you are not a resident I really hated going thru the hell mobile order and I used my electric scooter to go thru and the lady had the Nerve to lie and say they never got ny order it was paid and she refused me service. I had some daytime bites to eat they went very well.

Atmosphere: 4

Food: 3

Service: 4

J A

It’s a McDonald’s you can’t expect much. Some of the staff are great but some need way more training whether it’s actual job training or attitude training.

Food: 3

Service: 2

Nathaniel Yanke

Genuinely last time I’ll be coming here simply for the fact that three out of four times they screw up my order I asked for a junior chicken and fries. They gave me some other dude’s meal. The lady at the front two was unbelievably rude in almost every facet, thanks guys! Also had to wait like a full 15 minutes like🫩

Atmosphere: 1

Food: 3

Service: 1

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