McDonald's
10 Galarneau Pl, St. Albert
(780) 460-4488
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THERE IS NO PLAYPLACE LIKE THE PICTURE SHOWS
Let me start off by saying I am a regular consumer of McD's due to the amount of travel I do in a year, so I've a few bad ones in my time, but this location was so bad I felt I needed to write a review.
Every single table in the restaurant was dirty*, both garbages were overflowing, and the staff were more interested in gossiping back in the kitchen rather than cleaning the front end. My poutine was cold...I don't even know how that's possible, and there were flies everywhere, making out dine-in experience very uncomfortable.
This was absolutely the grossest McD's I've ever been to, hands down. Stay away!
*No photos of the tables to respect the privacy of other patrons in the dining room.
Atmosphere: 1
Food: 1
Ordered drive thru pick up using the app and they told me the order didn't go through even though they had my name and told me to pull to the window. My points were used and my card was charged but they claimed they had no record of the transaction. On the app my order was already marked as claimed. Never had this issue using the app at any other location. I will not be returning here.
5 star service for the lady who sanitized a table just for me and then when I changed my mind sanitized another one without being asked.
Atmosphere: 3
Food: 2
Service: 5
They are sleeping in night shift and knocking window, aggressive behaviour
well, it's McD. we know what we get there. I think it's too much for two small fries & shakes for kids $13
Our order was wrong, our fries were cold and limp, part of me wants to believe this was due to the time of day, but the restaurant wasn't particularly packed, perhaps 4pm had our order arrive during shift change and the staff had other things on their minds.
Anyways, nice try mcdonalds, decent effort, i wish my order could have been warm and accurate.
It's McDonald's. What else do you need to know 🙃
Sign says drive through is open 24h but it’s closed
Megan is so lovely she has the most beautiful hair and if you got her in the drive through you would be lucky to have her she is the most lovely person i’ve ever experienced in customer service (including myself) what. a. treat. she makes me want to go to mcdonald’s after hours <3 <3<3
Restaurantji Recommends
Service was amazing. Madhvi was a sweet smiling face and helpful to the max. I was there with my 2 very excited grandsons and daughter. Madhvi made sure we were well taken care of. She is a keeper for sure. We would come back and hopefully get her to take care of us again. Food was good also.
Well their customer service is way too bad than others they don’t know how to talk to customer!! Highly disappointed from customer service
I swear every single time I come to this McDonalds they mess something up. They’ve put sauce on sandwiches when asked for no sauce, they’ve given me a burger WITH NO PATTY, and just today they gave me 15 nuggets in my 20 piece, HOW DO YOU MISS 5 WHOLE NUGGETS😂 either they hire people who don’t care about their job or they hire incompetent people
Stop asking people to donate to a multi billion dollar corporations charities . You n Walmart can get bent. These people wouldn’t even donate a pack of mayo to you.
Cold soggy fries. Severally overcooked chicken sandwich with too much mayonnaise.
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