Ordered on the app, said it was confirmed, money came out of my account and.....nope, was told it was void and money will be returned. Awesome. Drive to the location, paid $ and nothing in return. Not even a sorry. Sad and pathetic customer service.
Atmosphere: 1
Food: 1
Service: 1
Charlotte Charlotte
Subway does not add enough spinach on a sub. My daughter orders cold cut on flatbread and that is pretty much all she gets. I ask for more spinach and they put on very little so it ends up being a flatbread with some meat and a little amount of spinach.
Atmosphere: 5
Food: 2
Service: 5
haley shaw
First time going there workers were extremely rude telling me to hurry up even tho I was trying to order 4 sandwiches with no one else in the store. Then I ordered from them today on skip the dishes, sandwich arrived stone cold and very sloppily made and i was missing items if I could give 0 stars I would
Atmosphere: 1
Food: 1
Service: 1
Bob Fisher
Herbert Road Subway is my go to Subway for great food for casual meetings. Well organized for last night's meeting, ten subs labelled so easy identify. " How come your Subway subs are so fresh......better than what I get from my Subway". I preordered, call 10 minutes before requested time ....ready to go. Great food done by well organized Herbert Road Subway team
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Ross
These guys and gals make a good sub. The Mrs there always has a great attitude and always likes to have a fun time. Great place for a decent snack.
Atmosphere: 5
Food: 5
Service: 5
Katie Lorenscheit
Messy sloppy sandwich today and its not the first time, i am now sourcing other restaurants for my lunch breaks.I do not like the longer wait times when im the only one at the counter and it is before 12pm.Waiting more than 2 weeks for mustard to be available, they were offering individual packets for customers instead.The food quality is also inconsistent (tomatoes, cucumbers, banana peppers are mushy and pieces are frozen).
Food: 2
Service: 1
Gaurang Davda
Staff members amazing….. good service and behaviour..
Atmosphere: 5
Food: 5
Service: 5
Lanster F
The prices have been raised and the quality has gone way down.Stale bread, mushy tomatoes and when they are out of mustard, they give you little packets to put on yourself. Yet are prompted for a tip when paying.I did leave a tip but only because the employee was friendly.Done giving Subway chances. I'll go across to Mr.Sub..
Atmosphere: 4
Food: 1
Service: 5
Stephen Burdett
Prices are almost $2 more per sandwich higher than other locations nearby. Store and especially washrooms are looking old and worn. I’d suggest any other location.
App offered BOGO 12” sub for pickup in-store. App had an error and would not complete the order. Went to the store, they refused to honour the BOGO offer.
Service: 1
Faith Melnychuk
I go inside and always greeted! I appreciate the excellent customer service and they are fast and making the sandwiches! Mine taste amazing everytime, it’s a clean happy environment and I love to see that! There’s always 2 guys and a girl but I don’t know there names but wow they are amazing and so nice! Thanks Subway!
Atmosphere: 5
Food: 5
Service: 5
Richard Papski
This extremely nice guy named Ceaser helped me decide on a drink and found a way for me to save money. Extremely polite.
Great staff!
Ordered on the app, said it was confirmed, money came out of my account and.....nope, was told it was void and money will be returned. Awesome. Drive to the location, paid $ and nothing in return. Not even a sorry. Sad and pathetic customer service.
Atmosphere: 1
Food: 1
Service: 1
Subway does not add enough spinach on a sub. My daughter orders cold cut on flatbread and that is pretty much all she gets. I ask for more spinach and they put on very little so it ends up being a flatbread with some meat and a little amount of spinach.
Atmosphere: 5
Food: 2
Service: 5
First time going there workers were extremely rude telling me to hurry up even tho I was trying to order 4 sandwiches with no one else in the store. Then I ordered from them today on skip the dishes, sandwich arrived stone cold and very sloppily made and i was missing items if I could give 0 stars I would
Atmosphere: 1
Food: 1
Service: 1
Herbert Road Subway is my go to Subway for great food for casual meetings. Well organized for last night's meeting, ten subs labelled so easy identify. " How come your Subway subs are so fresh......better than what I get from my Subway". I preordered, call 10 minutes before requested time ....ready to go. Great food done by well organized Herbert Road Subway team
Atmosphere: 5
Food: 5
Service: 5
These guys and gals make a good sub. The Mrs there always has a great attitude and always likes to have a fun time. Great place for a decent snack.
Atmosphere: 5
Food: 5
Service: 5
Messy sloppy sandwich today and its not the first time, i am now sourcing other restaurants for my lunch breaks.I do not like the longer wait times when im the only one at the counter and it is before 12pm.Waiting more than 2 weeks for mustard to be available, they were offering individual packets for customers instead.The food quality is also inconsistent (tomatoes, cucumbers, banana peppers are mushy and pieces are frozen).
Food: 2
Service: 1
Staff members amazing….. good service and behaviour..
Atmosphere: 5
Food: 5
Service: 5
The prices have been raised and the quality has gone way down.Stale bread, mushy tomatoes and when they are out of mustard, they give you little packets to put on yourself. Yet are prompted for a tip when paying.I did leave a tip but only because the employee was friendly.Done giving Subway chances. I'll go across to Mr.Sub..
Atmosphere: 4
Food: 1
Service: 5
Prices are almost $2 more per sandwich higher than other locations nearby. Store and especially washrooms are looking old and worn. I’d suggest any other location.
Restaurantji Recommends
App offered BOGO 12” sub for pickup in-store. App had an error and would not complete the order. Went to the store, they refused to honour the BOGO offer.
Service: 1
I go inside and always greeted! I appreciate the excellent customer service and they are fast and making the sandwiches! Mine taste amazing everytime, it’s a clean happy environment and I love to see that! There’s always 2 guys and a girl but I don’t know there names but wow they are amazing and so nice! Thanks Subway!
Atmosphere: 5
Food: 5
Service: 5
This extremely nice guy named Ceaser helped me decide on a drink and found a way for me to save money. Extremely polite.
Atmosphere: 5
Food: 5
Service: 5
Really good subway. Quick service. Friendly
Atmosphere: 5
Food: 5
Service: 5
Stingy
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